Walmart

(USA) Senior Manager, Enrollment Services - Health & Wellness

Walmart$90K — $180K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in healthcare administration, business, accounting, economics, or a related area and 3 years' experience in revenue cycle management, billing, or payer enrollment; or 5 years' experience in a related area.
  • Experience in eligibility and insurance verification processes, provider enrollment, and EDI practices.
  • Experience enrolling providers and facilities in commercial and government plans across all 50 states.
  • Familiarity with NCQA, Joint Commission, URAC, CMS, and state laws regarding provider credentials.
  • Prior experience with CAQH and credentialing processes.

Responsibilities

  • Lead payer provider enrollment operations across the Health & Wellness business.
  • Oversee facility and individual provider enrollment ensuring compliance with state, federal, and internal requirements.
  • Manage a regional portfolio of states for timely and accurate enrollment submissions, troubleshoot issues, and maintain SOPs.
  • Participate in Payer contracts and Provider Manual reviews with internal stakeholders.
  • Develop and implement strategies to streamline workflows and enhance provider experience, leveraging technology solutions.
  • Analyze KPIs and enrollment data for trend identification and process optimization opportunities.
  • Collaborate with cross-functional teams to improve enrollment systems and procedures.

Benefits

  • Medical, vision, and dental coverage.
  • 401(k) with company match, stock purchase plan, and company-paid life insurance.
  • Generous paid time off including sick leave, parental leave, and bereavement.
  • Short-term and long-term disability coverage.
  • Tuition paid by Walmart for educational programs up to and including bachelor's degrees.
Full Job Description
Position Summary...
Our Health & Wellness Enrollment Services team is dedicated to ensuring Individual and Facility Providers are accurately and efficiently enrolled with multiple payers for pharmacy and optical claims reimbursement. We work cross-functionally to support access to care, strengthen provider experience, and advance the company's mission of helping people save money and live better by ensuring accessible and high-quality healthcare services. In this role, you will lead efforts to streamline enrollment processes, improve operational performance, and support a high-quality provider experience.

What you'll do...
What you'll do:
  • Lead payer provider enrollment operations across Health & Wellness business.
  • Lead and oversee facility and individual provider enrollment across Medicaid, MCO, Medicare, and commercial payers ensuring timely enrollment, compliance and alignment with state, federal, and internal requirements
  • Own a regional portfolio of states by ensuring timely, accurate enrollment submissions, monitoring due dates, portal issues, policy changes, and maintaining current SOPs. Lead appeals with Payers to reinstate and/or backdate enrollment when needed to prevent gaps in coverages, partnering across the team to resolve barriers while retaining accountability for final review and approval.
  • Participate in Payer contracts and Provider Manual reviews with internal stakeholders.
  • Develop and implement innovative strategies to streamline workflows, reduce processing times, and enhance overall provider experience, including the use of technology solutions to improve efficiency.
  • Analyze key performance indicators (KPIs) and enrollment data to identify trends, areas for improvement, and opportunities for process optimization.
  • Collaborate effectively with cross-functional teams (IT, legal, compliance, operations, contracting) to improve systems, procedures, and communication related to provider enrollment.
  • Mentor and develop a high-performing team of enrollment coordinators, fostering a culture of continuous improvement and excellence.


What you'll bring:
  • Commitment to maintaining the highest ethical standards and fostering a strong organizational structure that prioritizes efficiency, accuracy, and compliance.
  • Exceptional organizational skills and attention to detail, ensuring efficient and accurate enrollment processes.
  • Deep understanding of regulatory requirements and industry standards related to provider enrollment, including familiarity with various payer types (governmental and commercial).
  • Strong analytical skills and the ability to translate data insights into actionable strategies for process improvement.
  • Proven leadership and team management skills, with a demonstrated ability to build and motivate high-performing teams.
  • Ability to travel domestically up to once per month.


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00 - $180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Option 1: Bachelor's degree in healthcare administration, business, accounting, economics, or related area and 3 years' experience in revenue cycle management, billing, payer enrollment, or related area.
Option 2: 5 years' experience in revenue cycle management, billing, payer enrollment, or related area.
Prior work experience in eligibility and insurance verification processes, provider enrollment, and EDI practices.
Prior work experience with enrolling providers and facilities in commercial and government plans across all 50 states.
Prior work experience in NCQA, Joint Commission, URAC, CMS, and state laws and regulations involving provider credentials.
Prior work experience in CAQH and credentialing processes.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Master's degree in Healthcare Administration, Business, Accounting, Economics, or related area., NAMSS Credentialing/Enrollment Certification (CPCS, CPMSM).

Primary Location...

1601 SE 10th St, Bentonville, AR 72716, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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