Walmart

(USA) Manager, Program Management - Seller Fulfillment Services, eCommerce

Walmart$91K — $169K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Human Resources, or related field
  • 2 years' experience in project management, compliance, or operations management or 4 years' experience in a related area
  • Experience leading a cross-functional team
  • Familiarity with Retail Link
  • Experience with profit and loss responsibilities

Responsibilities

  • Lead and supervise complex growth activities
  • Develop relationships with key stakeholders
  • Drive accountability and measure program progress
  • Identify risks and opportunities for improvement
  • Manage program plans, timelines, and deliverables
  • Communicate updates to senior leadership
  • Analyze program performance and recommend improvements

Benefits

  • Medical, vision, and dental coverage
  • 401(k) and stock purchase plan
  • Paid time off including sick leave and parental leave
  • Short-term and long-term disability
  • Company discounts and life insurance
  • Adoption and surrogacy expense reimbursement
  • Education benefits covering tuition, books, and fees
Full Job Description
Position Summary...

What you'll do...

What You'll Do

The SFS Solutions team operates in a solutions architect capacity, partnering directly with sellers to help grow their business on Walmart's platform. The role blends sales, consultative "hunting," and data driven storytelling. This will include analyzing seller performance, identifying opportunities, and presenting tailored packages of product-based solutions that improve fulfillment, visibility, and overall growth. By combining analytics with compelling presentations and a deep understanding of Walmart's ecosystem, the team drives adoption of key services while delivering measurable results for sellers.

Program Leadership & Execution

  • Lead, coordinate, and oversee complex growth activities and assignments


  • Develop and maintain relationships with key stakeholders to align on business goals and customer needs


  • Drive accountability and measure progress toward program outcomes


  • Identify risks and improvement opportunities, demonstrating adaptability and continuous learning


  • Manage program plans, timelines, milestones, and deliverables


  • Communicate updates and performance to senior leadership through regular reporting


Strategy & Analysis

  • Evaluate program performance by comparing projections to actual results


  • Analyze KPIs, trends, ROI, and customer feedback to inform decisions


  • Conduct feasibility assessments, gap analyses, and develop business cases


  • Recommend process improvements and scalable solutions to enhance capabilities


  • Partner cross-functionally to align strategy, execution, and outcomes


Stakeholder Management & Collaboration

  • Collaborate with cross-functional teams to solve complex problems and drive alignment


  • Manage stakeholder expectations and build trust through clear communication


  • Escalate and resolve critical issues through structured root cause analysis


  • Leverage enterprise processes and tools to improve efficiency and effectiveness


Team Leadership & Development

  • Supervise and develop associates through hiring, training, mentoring, and coaching


  • Foster a culture of accountability, inclusion, and belonging


  • Provide recognition and growth opportunities to support high performance


Operational Excellence

  • Ensure compliance with company policies, procedures, and ethical standards


  • Implement action plans that align with Walmart's mission and values


  • Monitor execution and ensure successful delivery of program objectives


What You'll Bring

Respect the Individual

  • Builds inclusive, high-performing teams where associates feel valued and supported


  • Invests in talent through feedback, coaching, and development opportunities


  • Cultivates strong, trust-based relationships across teams and stakeholders


Act with Integrity

  • Upholds the highest standards of ethics, transparency, and accountability


  • Leads by example and reinforces a culture of compliance and open communication


  • Creates an environment where associates feel safe to raise concerns


Serve Our Customers and Members

  • Prioritizes the customer in decision-making and program execution


  • Uses data, insights, and an omnichannel mindset to drive value


  • Focuses on delivering consistent, high-quality business outcomes


Strive for Excellence

  • Continuously raises the bar through innovation and improvement


  • Embraces a growth mindset, curiosity, and resilience


  • Leverages technology and new ways of working to drive efficiency


At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $91,000.00 - $169,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include :

- Stock








Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Bachelor's degree in Business, Human Resources, or related field and 2 years' experience in project management, compliance, operations management or related area OR 4 years' experience in project management, compliance, operations management, or related area.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leading a cross-functional team, Retail Link, Working with profit and loss responsibilities.

Primary Location...

850 Cherry Ave, San Bruno, CA 94066-3031, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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