Walmart

(USA) General Manager (returns, Wm.com)

Walmart$144K — $216K *
Retail & Consumer Goods
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Management, Logistics, or related field
  • 3 years of senior management experience in operations or logistics
  • Experience managing, mentoring, and developing teams
  • Ability to drive financial performance and manage budgets
  • Strong data analytics skills for decision-making

Responsibilities

  • Lead strategic direction and ensure operational excellence
  • Develop staffing plans based on business demands
  • Manage budgets and control expenses for financial success
  • Foster a culture of safety and ensure compliance
  • Identify and implement operational improvements
  • Inspire and develop high-performing teams
  • Engage with the local community to support initiatives

Benefits

  • Opportunity for professional growth and development
  • Supportive community engagement initiatives
  • Culture prioritizing safety and employee well-being
  • Access to continuous improvement initiatives
  • Emphasis on ethical practices and accountability
Full Job Description
Position Summary...

What you'll do...

General Manager, eCommerce Fulfillment Center - Carrollton, GA
What you'll do

As the General Manager of our eCommerce Fulfillment Center in Carrollton, GA, you'll lead a fast-paced, highly automated operation that delivers millions of orders to customers nationwide. You will be responsible for driving operational excellence, building high-performing teams, and ensuring an exceptional end-to-end fulfillment experience. Key Responsibilities
  • Lead End-to-End Fulfillment Operations
    Set and execute the strategic direction for the facility, ensuring performance across key metrics including safety, quality, speed, and customer satisfaction. Identify and implement improvements to optimize complex, high-volume eCommerce operations.
  • Drive Workforce Strategy
    Develop and execute staffing plans that align with dynamic business demands. Ensure the right talent is in place at the right time to meet productivity and service goals.
  • Deliver Financial Results
    Own the facility's financial performance by managing budgets, controlling expenses, maximizing asset utilization, and leveraging data and reporting to drive efficiency.
  • Champion Safety & Compliance
    Foster a culture of safety and accountability while ensuring full compliance with company policies, regulatory requirements, and logistics standards. Maintain and continuously improve operational procedures.
  • Solve Problems & Make Data-Driven Decisions
    Address associate, customer, and supplier concerns through thorough investigation and fact-based decision-making. Leverage data and analytics to improve outcomes.
  • Develop Leaders & Teams
    Lead, coach, and inspire a team of leaders and associates. Set clear expectations, provide ongoing feedback, and create opportunities for development, growth, and advancement.
  • Engage the Community
    Represent Walmart within the Carrollton community by supporting local initiatives, participating in community organizations, and championing company programs.
  • Communicate with Impact
    Build strong relationships and ensure alignment through clear, effective communication across all levels of the organization.
What You'll Bring: Walmart Leadership Expectations
Respect the Individual
  • Build inclusive, high-performing teams where associates feel valued and empowered
  • Foster collaboration and trust through positive and impactful communication
  • Attract, develop, and retain top talent while recognizing achievements
Act with Integrity
  • Model the highest standards of ethics, accountability, and transparency
  • Support Walmart's culture and values while driving responsible, sustainable practices
  • Demonstrate humility, fairness, and self-awareness in leadership
Serve Our Customers and Members
  • Deliver results with a customer-first mindset in a fast-moving eCommerce environment
  • Use data and insights to make informed, balanced decisions
  • Apply EDLP and EDLC principles to drive value and efficiency
Strive for Excellence
  • Lead continuous improvement and innovation across fulfillment operations
  • Embrace new technologies, automation, and evolving capabilities
  • Demonstrate resilience, curiosity, and a commitment to learning and growth
Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's Degree in a related field (e.g., Management, Logistics, Business Administration, Financial Management, Production/Operations Management); and 3 years' experience in a senior management role within an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide OR 2 years' experience as a Walmart Logistics Assistant General Manager supervising, evaluating, mentoring, and developing associates; managing associate workload; and participating in the hiring and promotion of associates OR 5 years' experience in a senior management role as an operations/distribution/logistics/retail environment, supervising, evaluating, mentoring, and developing managers/supervisors; managing workload; and participating in the hiring and promotion of employees facility-wide.

Associates will be required to attend and successfully complete all job-required trainings and assessments (for example, Academy trainings, Open Door trainings, etc.).

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Apparel Product Development, Business Operations, Compliance, Facilities Planning, Financial Modeling and Analysis, Logistics, Modeling/Forecasting, Preparing and executing budgets, Profit and Loss (P&L) Accountability, Recruiting, Supervising Associates, Talent Development, Walmart Logistics Manager, Warehouse Management Systems

Bachelors: Business, Bachelors: Finance, Bachelors: Logistics, Bachelors: Management, Bachelors: Operations Management, Bachelors: Video Production

Primary Location...

3101 N HIGHWAY 27, CARROLLTON, GA 30117-6887, United States of America

About Walmart

WalmartLabs is accelerating their development to redefine the shopping experience to meet the changing needs of our customers wherever they are —in a store, on our website, or on their mobile device.

Walmart Careers

Joining Walmart means becoming part of a world-renowned team that leads with innovation and is committed to creating impact. As the largest retailer globally, Walmart offers unparalleled job opportunities and career growth in an environment that values diversity and leadership. Work You’ll Do At Walmart, you will be part of a dynamic team that drives our mission to help people save money so they can live better. Engage in work that matters with a company that offers both stability and the flexibility to explore different career paths. Transform the retail landscape with your skills and help shape the future of millions of customers worldwide. Walmart is at the forefront of combining retail with advanced technology, making it an exciting place for professional growth and innovation. Lead with Us Step into a role that harnesses your potential and places you at the intersection of retail and technology. Walmart is not just a company; it's a community where you can develop your leadership skills and contribute to a culture that nurtures professional growth. Work with a diverse team of experts who bring a wealth of knowledge and experience to the table. Our commitment to diversity training ensures that all team members are valued and can thrive. Walmart Careers and Employment Opportunities We are continuously expanding our team to include enthusiastic professionals eager to drive change and make a significant impact. Explore a range of positions from entry-level to executive, each offering competitive benefits and the opportunity to advance. Innovate with Us Join Walmart and be part of a team that is dedicated to innovation and excellence. With over 2.3 million associates worldwide, you are joining the largest private employment group, ready to innovate, lead, and impact the global market. Internship Programs Kickstart your career with a Walmart internship. Gain invaluable experience, build your resume, and develop networking connections that will empower your career journey. Our internships provide a platform to apply your academic knowledge in real-world scenarios, preparing you for future employment. Be Part of a Great Team At Walmart, our team is our strength. We invest in our employees through robust training programs, leadership development, and opportunities for career advancement. Enjoy the benefits of working in a supportive and inclusive environment where every member’s contribution is valued. Future-Proof Your Career Your journey at Walmart can be as vast as your ambitions. With endless opportunities to grow, learn, and lead, you can take your professional experience to new heights. Benefit from our comprehensive training programs and develop the skills needed for tomorrow’s challenges. Stay Connected Join Our Team Search open positions that match your skills and interests. We are looking for passionate, curious, creative, and solution-driven team players. Explore the diverse job opportunities at Walmart and find where you can make a difference. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. READ CAREERS BLOG Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding opportunities that await at Walmart. SEARCH WALMART JOBS Join Walmart today and be part of a story of growth, innovation, and leadership.
Learn more about Walmart
Size
2,300 employees
Market Cap
$387 billion
Industry
Net Income
$13.5 billion
Founded
1962
5 Year Trend
+3.3%
Revenue
$559.1 billion
NASDAQ

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