Optum NY, is seeking an Urgent Care Center Manager to join our team in Mount Kisco, NY. Optum is a clinician-led care organization that is changing the way clinicians work and live. As a member of the Optum Care Delivery team, you'll be an integral part of our vision to make healthcare better for everyone.At Optum, you'll have the clinical resources, data and support of a global organization behind you so you can help your patients live healthier lives. We believe you deserve an exceptional career, and will empower you to live your best life at work and at home. Experience the fulfillment of advancing the health of your community with the excitement of contributing new practice ideas and initiatives that could help improve care for millions of patients across the country. Because together, we have the power to make health care better for everyone. Join us and discover how rewarding medicine can be while
Caring. Connecting. Growing together.This position requires evening, weekend, and holiday availability, as well as flexibility with location/travel.
Primary Responsibilities:- Serve as an on-site resource to support patients, staff and providers
- Maintain standards for facility appearance, patient and employee experience, professionalism and productivity
- Create an environment to foster a positive office culture
- Enforce implementation of company policies and protocols
- Ensure staff is working productively and professionally throughout all working hours
- Hire, train and evaluate new staff members
- Collaborate with management/HR on staff reviews, feedback and disciplinary action
- Facilitate billing inquiries from patients; address billing/coding issues with staff or providers
- Reconcile daily payment collections; make bank deposits and file reports
- Maintain office and medical supplies for inventory and clinical compliance
- Complete monthly staff schedules and arrange for coverage/review and approve employee payroll timecards
- Work alternate hours: morning, evening, and weekends shifts
- Communicate with Administration team regularly to provide updates of any issues through resolution
- Delegate door to door marketing and ensure spreadsheets are updated weekly
- Ensure after Care Coordination is completed daily
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:- 2+ years of progressive experience in a medical office environment; supervisor or management experience
- 1+ years of supervisory experience in a healthcare setting, managing both clinical and nonclinical staff
- Knowledge of medical insurance plans including managed care plans
- Solid computer skills including Microsoft Office Suite, Internet research and computer navigation; experience with Epic
Preferred Qualifications:- Experience supervising staff in an urgent care or ambulatory care setting
- Proven solid decision-making, problem-solving, and communication skills
- Proven ability to work independently, accurately, and efficiently
- Proven ability to collaborate with others, delegate tasks, work as part of a team and communicate Solidly with management
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $60,200 - $107,400 annually based on full-time employment. We comply with all minimum wage laws as applicable.
