UPSD Lead AI Architect

United Parcel Service of America, Inc. • $120K — $150K *
Savannah, GA 31419In-Person
Enterprise Technology
Less than 5 years of experience
Reposted 1 month ago
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in AI architecture and development
  • Strong knowledge of enterprise architecture principles and standards
  • Experience in data management processes and AI model creation
  • Ability to monitor and maintain AI models for security and compliance
  • Excellent communication skills to convey technical information to non-technical stakeholders
  • Proven problem-solving capabilities in complex technical and business environments

Responsibilities

  • Design and create advanced AI architecture solutions
  • Integrate AI solutions into existing or new products
  • Ensure solutions align with business goals and are cost-effective
  • Develop and oversee data management and AI model processes
  • Collaborate with teams to create and implement effective solutions
  • Communicate technical details clearly to stakeholders
  • Adjust solutions based on feedback and evolving requirements

Benefits

  • Permanent employment status
  • Opportunity for career development and specialization
  • Potential to work on innovative AI projects
  • Engagement in complex problem-solving and technical challenges
  • Collaboration with cross-functional teams and stakeholders
Full Job Description
Job Description:

Position Summary:

We are seeking a Lead AI Architect to design, develop, and deploy enterprise-scale AI and Generative AI solutions. The ideal candidate will have expertise in LLM-powered applications, agentic AI, RAG architectures, traditional machine learning, and cloud-based AI platforms, while providing technical leadership across cross-functional teams.

Key Responsibilities:

  • Design, develop, and deploy production LLM applications utilizing prompt engineering, context engineering, RAG, and agent orchestration.
  • Architect and implement agentic workflows using LangChain, LlamaIndex, CrewAI, AutoGen, and Hugging Face Transformers.
  • Integrate LLMs with knowledge graphs and multi-agent systems to solve complex business problems.
  • Build scalable RESTful APIs, microservices, and vector database solutions (Pinecone, Weaviate, Milvus, FAISS).
  • Apply AI/ML techniques including deep learning, supervised and unsupervised learning, NLP, NER, text classification, and sentiment analysis.
  • Develop model evaluation frameworks to measure AI quality, safety, and performance.
  • Implement model adaptation techniques including prompt tuning, LoRA, and PEFT.
  • Leverage cloud platforms (Azure ML, Vertex AI) and container technologies (Docker, Kubernetes) to deploy and scale AI solutions.
  • Collaborate with business and technical stakeholders to align AI initiatives with organizational goals.
  • Document AI architectures, deployment patterns, and best practices.


Qualifications:
  • Bachelor's degree in Computer Science, Mathematics, Statistics, or a related field (or equivalent experience).
  • 3+ years of experience in AI/ML, including deep learning, NLP, supervised and unsupervised learning.
  • Proven experience building and deploying LLM-powered applications, RAG pipelines, agent architectures, and evaluation frameworks.
  • Hands-on experience with LangChain, LlamaIndex, CrewAI, AutoGen, and Hugging Face Transformers.
  • Strong Python programming skills with experience in Pandas, PySpark, TensorFlow, and XGBoost.
  • Experience developing production-grade RESTful APIs and microservices.
  • Experience with Azure ML, Vertex AI, and vector databases such as Pinecone, Weaviate, Milvus, or FAISS.
  • Knowledge of Docker, Kubernetes, and modern AI deployment practices.
  • Experience with prompt tuning, fine-tuning, LoRA, and PEFT methodologies.
  • Familiarity with knowledge graphs and multi-agent AI systems.
  • Excellent communication, presentation, and stakeholder management skills.


Employee Type:
Permanent

UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.

Other Criteria:

UPS is an equal opportunity employer. UPS does not discriminate on the basis of race/color/religion/sex/national origin/veteran/disability/age/sexual orientation/gender identity or any other characteristic protected by law.

Basic Qualifications:

Must be a U.S. Citizen or National of the U.S., an alien lawfully admitted for permanent residence, or an alien authorized to work in the U.S. for this employer.

About United Parcel Service of America, Inc.

United Parcel Service of America, Inc. Careers

There has never been a better time to join the global team at United Parcel Service of America, Inc. (UPS)—a leader in logistics and package delivery services.

Work You’ll Do

Join UPS’s industry-leading team to help drive innovation and operational excellence across one of the world’s most essential service networks. Transform logistics and global commerce with the best minds at UPS, leveraging cutting-edge technology and deep industry expertise. Lead from a unique position in the marketplace, at the intersection of technology, operational excellence, and customer service. Work with a global team of business and logistics experts to help clients and communities achieve their business goals and meet delivery needs. Collaborate with a dedicated team of over 480,000 professionals worldwide, making UPS not just the biggest, but also one of the most trusted names in the industry.

Introducing the UPS Professional Growth and Development Program

The program is designed to foster leadership and professional skills, helping employees master their career paths within UPS.

Do Innovative Work

Join one of the largest and most respected logistics networks in the world—480,000+ dedicated professionals at the intersection of technology, service, and innovation.

Drive Innovation and Growth

Deliver targeted solutions through a depth and breadth of logistics experience and innovation that’s second to none.

Be Part of a Great Team

Engage in a wide range of job opportunities utilizing UPS technology and harness the unparalleled capabilities, global scale, and comprehensive logistics strategy.

Future-proof Your Career

Advance your career with limitless opportunities supported by unmatched training, development, and certification programs.

Explore

Discover how UPS is moving towards smarter logistics solutions: [With Advanced Tracking Systems] UPS enhances package tracking capabilities, ensuring timely deliveries and customer satisfaction. Logistics management solutions position UPS as a leader in global commerce, providing robust tools essential for modern logistics needs.

The UPS Commitment to Diversity and Inclusion

UPS’s commitment to diversity, equity, and inclusion is integral to building a stronger, more creative team that reflects the global communities it serves. Through diversity training and leadership development, UPS fosters an inclusive environment where all employees can thrive.

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Learn more about United Parcel Service of America, Inc.
Industry
Transportation
* Ladders Estimates

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