Salary range (but not limited to): 87,200 - 106,600 Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance): 12% As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) - with Intact matching 50% of your net shares. Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan. Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well. About the role We're looking for a Unit Claims Manager, Service Centre Calgary to join our growing team! What you'll do here:

• Directs and coordinates the activities to achieve quality and compliance objectives of the repairs performed by the vendors, in accordance with Intact policies and in compliance with Intact standards and procedures
• Act as a resource person by providing support to internal and external estimators and Customer Service Representatives and various Intact resources to answer their questions
• Provide training and technical support to employees by keeping up to date on software and techniques used
• Perform quality control of estimates / file reviews produced by , customer service reps, in-house appraiser and body shops by ensuring compliance with policies and the application of standards and procedures, including those concerning customer service
• Increase the efficiency of his sector by participating in the development of analyses and recommendations
• Manage the activities of their team by organizing, planning and controlling the optimal use of human, financial and material resources according to the budget, while promoting teamwork
• Support the teams of our trusted networks for complaints related to claims handling

What you bring to the table:

• College diploma or equivalent combination of education and experience
• 3 to 5 years of management experience is an asset
• Knowledge of the appraisal process and software
• Experience and demonstrated leadership success factors within Intact
• Good analytical, synthesis and decision-making skills
• Project management and change management skills
• Can engage and mobilize your team
• Can build relationships based on trust and collaboration

Ce poste jouera un rôle essentiel au sein de notre équipe. | This position will fill an essential role in our team. If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.