FirstEnergy Corp

TSS Support Engineer

FirstEnergy Corp$70K — $95K *
Energy & Utilities
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Engineering (ABET accredited) required; Electrical Engineering preferred.
  • Professional Engineering (PE) License in Ohio, PA, WV, MD or NJ preferred.
  • Minimum of 2-5 years of relevant engineering experience required (varies by level).
  • Proficiency in Microsoft Office and knowledge of FileNet, SAP, and Cascade preferred.
  • Strong interpersonal skills to facilitate collaboration across teams and with external partners.

Responsibilities

  • Provide technical guidance for Asset Health Center equipment and investigate test results.
  • Support the Asset Management group for transmission-level equipment spares inventory.
  • Develop and present capital project proposals to enhance transmission system reliability.
  • Modify maintenance practices based on technological advancements and regulatory changes.
  • Review field test results and recommend resolutions for substation equipment issues.

Benefits

  • Opportunity for professional development and training programs.
  • Supportive safety culture prioritizing employee and community safety.
  • Flexible working locations within the FirstEnergy territory.
Full Job Description
Job Description

About the Opportunity

This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp.

The selected candidate may be offered a position within the same job family, at a level that is lower than what was posted. This will be determined based upon the results of the interview process which considers the candidate's skills, work history, experience level, and other relevant qualifications.

The engineering positions in Transmission & Substation Support are responsible for developing, implementing, and overseeing FEU Substation Maintenance Practices and Methods, and providing engineering technical support and oversight in the areas of capital and non-capital condition budget recommendations. This entails providing technical support and subject matter equipment expertise of electrical substation safety guidelines, maintenance practices and methods, utility industry standards, and regulatory compliance requirements.

This position can be located anywhere in the FE territory, with a preference of Akron, Oh, Greensburg, PA, Reading, PA, or Fairmont, WV.

Responsibilities include:
  • Provide technical guidance for Asset Health Center equipment, including transformer, circuit breaker, and battery test parameters. Examples may be investigating test results that are out of specification, investigating equipment issues, and providing recommended actions.
  • Provide technical guidance for parameters of future assets to be incorporated into the Asset Health Center, such as capacitor banks, voltage transformers, relay & controls, equipment monitors, DC systems, and protection communication devices.
  • Support the Asset Management group spare inventory for transmission-level equipment, including transformers, circuit breakers, DC systems, disconnects switches, and protective relays and communication devices.
  • Development of capital projects to address substation condition items in support of the transmission portfolio to improve transmission system reliability.
  • Present capital projects in transmission capital portfolio rounds meetings.
  • Development of new or modification of existing maintenance practices to address changing technology, new equipment types, improved test and diagnostic methods, regulatory changes, etc.
  • Support training programs and provide training to TSS employees and regional personnel.
  • Reviewing field test results for transmission and distribution substation equipment and providing recommendations for resolution.
  • Development of repair specifications for major equipment.
  • Providing technical support to commissioning and maintenance engineers during capital projects, and preventative & corrective maintenance activities.
  • Maintaining awareness of emerging utility industry issues through benchmarking and participation in appropriate utility forums/groups.
  • Assist with developing and maintaining the department's SharePoint site.
  • Participating in industry events as a subject matter expert.
  • Maintaining a safe workplace for coworkers and the community based upon a developing knowledge of potential hazards, industry regulations/requirements and company practices.
  • Supporting the development of corporate programs and policies; assist others tasked with leading organizational change.
  • Assisting senior technical staff in developing solutions to complex technical assignments.
  • Supporting the emergency plan through participation in assigned storm duties.
  • Consistently anticipating customer needs and deliver high quality results.
  • Ability to work both independently and in unison with others including regional and plant personnel as well as other departments/sections and outside vendors.
  • Willingness to travel throughout the FirstEnergy system including periodic overnight stays.

Qualifications at the Engineer III level include:
  • Bachelors of Science degree in Engineering from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer's (PE) License (2) a Bachelor's degree in Engineering or technical field of study (non-ABET) plus an advanced degree in Engineering from a university with an ABET accredited Bachelor's program. Electrical Engineering is preferred.
  • Professional Engineering (PE) License in one of the states served by FirstEnergy (Ohio, Pennsylvania, West Virginia, Maryland or New Jersey) is preferred.
  • Fundamentals of Engineering (FE) Certificate is preferred.
  • Minimum of 2 (two) years of Engineering experience is required.
  • Working knowledge of applicable computer software necessary to fulfill job duties including but not limited to Microsoft Office, knowledge of FileNet, SAP, Cascade, preferred
  • SharePoint design & maintenance, and programing experience is a plus but not a requirement.
  • Valid driver's license and have access to reliable transportation.
  • Must possess a safety culture and maintain a safe work environment for co-workers and the public.
  • Ability to manage multiple projects simultaneously and be able to work effectively under the pressure of deadlines, unexpected developments, changes in project scope, budget constraints, unforeseen field problems and demands on time for work assignments outside of the normal duties.
  • Strong interpersonal skills and develop and maintain relationships across FE, with outside firms and manufacturers that further facilitate the cooperation needed to complete assigned tasks and that will inspire others to achieve, or exceed, goals.
  • Ability to work independently as well as in teams to coordinate designs with other FirstEnergy areas of responsibility including Siting and Permitting, Project Management, Maintenance, Forestry, Real Estate and Construction, as well as FEU Operations personnel.
  • Ability to make practical decisions without undue delay and based on the best information available at the time that the decision must be made.
  • Must be able to communicate effectively with good verbal skills and writing skills, providing comprehensive project status reports, clear and concise correspondence, and accurate information.
  • Must possess strong organizational, computer, and problem-solving skills.
  • Must be self-directed and not dependent on detailed instruction from others.
  • Ability to effectively lead multi-discipline team initiatives.

Qualifications at the Engineer IV level include all the above plus:
  • Bachelors of Science degree in Engineering from an ABET accredited institution is required. Acceptable alternatives are: (1) a Professional Engineer's (PE) License (2) a Bachelor's degree in Engineering or technical field of study (non-ABET) plus an advanced degree in Engineering from a university with an ABET accredited Bachelor's program. Electrical Engineering is preferred.
  • A Professional Engineering (PE) License in one of the states served by FirstEnergy (Ohio, Pennsylvania, West Virginia, Maryland or New Jersey) is preferred
  • Minimum of 5 (five) years of Engineering experience is required.
  • Ability to effectively lead multi-discipline team initiatives.
  • Engineer IVs are expected to have a strong aptitude for mentoring.

About FirstEnergy Corp

FirstEnergy is a diversified energy company headquartered in Akron, Ohio. Its subsidiaries and affiliates are involved in the generation, transmission and distribution of electricity, as well as energy management and other energy-related services. Its seven electric utility operating companies comprise the nation's fifth largest investor-owned electric system, serving 4.5 million customers within 36,100 square miles of Ohio, Pennsylvania and New Jersey; and its generation subsidiaries control more than 14,000 megawatts of capacity. Our Corporate Vision is to become a leading regional energy provider.

FirstEnergy Corp Careers

Join the dynamic team at FirstEnergy Corp, a leading energy company where innovation, leadership, and diversity are valued. As one of the most prominent energy providers, we offer unparalleled job opportunities that empower you to shape the future of energy.

Work You’ll Do

At FirstEnergy Corp, we are committed to enhancing the quality of life through sustainable practices and smart energy solutions. Our team is at the forefront of the energy sector, driving growth and transformation in an ever-evolving industry. By joining us, you will collaborate with skilled professionals dedicated to pioneering advancements in energy technology.

Explore a World of Opportunities

Whether you're seeking an entry-level position or a more senior role, FirstEnergy Corp provides a platform for professional growth and career advancement. Our diverse range of job opportunities in engineering, customer service, IT, and business management positions us as an ideal employer for ambitious candidates ready to make a significant impact.

Internship Programs

Kickstart your career with FirstEnergy Corp’s internship programs. These opportunities are designed to give you hands-on experience and insights into the energy sector, enhancing your skills and preparing you for future employment. Interns at FirstEnergy Corp gain valuable industry knowledge and practical skills, making them well-prepared for full-time roles within our company.

Culture and Benefits

FirstEnergy Corp is dedicated to fostering a workplace culture that embraces diversity and inclusion. We believe in providing our employees with a supportive environment where everyone can thrive. Our benefits package is comprehensive, including health, retirement plans, and continuous diversity training to ensure every team member can achieve their personal and professional goals.

Professional Development and Networking

We encourage continuous learning and development through a variety of training programs and leadership workshops. FirstEnergy Corp is committed to the professional growth of our employees, offering development programs that cater to enhancing leadership skills and expanding professional networks. Networking within the company and industry is supported and encouraged through various events and initiatives, helping you build valuable connections that can advance your career.

Join Our Team

Are you ready to make a difference? Search open positions that match your skills and interests on our Careers page. We are looking for passionate, curious, and innovative team players who are eager to drive change and excel in their careers. Prepare your resume, sharpen your interview skills, and get ready to join a company that values vision and hard work.

Stay Connected

Keep up to date with the latest news, insider perspectives, and career tips from FirstEnergy Corp. Subscribe to our job alert emails and never miss an opportunity to grow and excel with us. Explore the possibilities today and discover how you can contribute to the future of energy at FirstEnergy Corp. Join us in powering the future!

SEARCH FIRSTENERGY JOBS

Learn more about FirstEnergy Corp
Size
12,395 employees
Market Cap
$23.8 billion
Industry
Net Income
$1 billion
Founded
1997
5 Year Trend
+0.8%
Revenue
$10.7 billion
NASDAQ

Similar Jobs

More Jobs at FirstEnergy Corp

More Energy & Utilities Jobs

Find similar TSS Support Engineer jobs: