Trust Relationship Manager and Estate Settlement Advisor

JTC Group

$175K — $225K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in finance, Accounting, Law or related field; JD, CFP, or CTFA preferred.
  • Minimum 5 years in trust and estate administration or wealth management.
  • Expertise in trust laws and fiduciary duties.
  • Experience with diverse trust account portfolios, including international clients.
  • Strong interpersonal and communication skills.
  • Proficiency in risk management and problem-solving in fiduciary contexts.
  • Familiarity with Microsoft applications and trust accounting systems.

Responsibilities

  • Manage complex fiduciary accounts for US domestic and international clients.
  • Ensure superior client service and effective fiduciary risk management.
  • Identify and resolve trust issues, escalating when necessary.
  • Guide and mentor administrative support staff; delegate tasks appropriately.
  • Identify new business opportunities and enhance brand awareness.
  • Ensure compliance with all statutes and regulations for fiduciary accounts.
  • Prepare initial and annual administrative reviews and management reports.

Benefits

  • Hybrid workplace structure allowing for flexibility.
  • Development opportunities for mentorship and career growth.
  • Collaborative environment with internal audit and affiliated entities.
  • Opportunities for engaging with international clients.
Full Job Description
EMPLOYMENT TYPE: Permanent

DEPARTMENT: Private Client

DIVISION: Private Client Services

WORKPLACE STRUCTURE: Hybrid

ROLE OVERVIEW

PURPOSE OF JOB

Primaryresponsibilities to include trust relationship management and ensuring assignedpersonal trust relationships are administered properly and serve as a resourceto team members supporting the trust administration department. Duties includethe management of complex fiduciary trust relationships including both directedand delegated accounts as well as US domestic and international clients.

MAIN RESPONSIBILITIES AND DUTIES

  • Responsible for a variety of complex fiduciary accounts for US domestic clients including overseeing of estate settlement as well as international and cross-border clients.
  • Responsible for assuring a superior level of client service while effectively managing fiduciary risk.
  • Be able to identify and address different types of trust issues, unique assets, closely held entities and making judgments to resolve matters and escalating to management and oversight committees as needed.
  • Provide guidance and development opportunities to administrative support staff and delegation of work as appropriate.
  • Exhibit an entrepreneurial outlook by identifying and engaging with new business opportunities and reinforcing brand awareness of service line
  • Ensure that management of all fiduciary accounts is in full compliance with all applicable statutes and regulations.
  • Prepare timely initial and annual administrative reviews.
  • Assist in preparation of reports and materials for management committees.
  • Communicate effectively with beneficiaries, grantors, attorneys, investment advisors and accountants to ensure all parties are well informed.
  • Maintain client service standards in all client communications.
  • Work with affiliated entities, including internal audit, as needed.
  • Adhere to JTC core values and expected behaviours.
  • Demonstrate "commerciality" with regard to resource availability
  • Implement solutions to risk factors and processes connected with new/ existing work.
  • Any other duties as deemed necessary by Management.

ESSENTIAL REQUIREMENTS

  • Bachelor's degree in finance, Accounting, Law, or a related field. A JD, CFP, or CTFA designation is preferred.
  • Minimum of 5 years of experience in trust and estate administration, estate planning, or wealth management. In-depth knowledge of trust laws, fiduciary duties, and estate planning principles.
  • Experience managing a diverse portfolio of trust accounts.
  • Ability to effectively manage complex, cross border and international trust clients.
  • Experience in operational, tax and fiduciary activities in relation to complex, cross border and international trust clients.
  • Ability to succeed in a fast-paced environment.
  • Self-motivated, used to working in a "hands-on" role.
  • Strong communication skills, both written and verbal.
  • Excellent interpersonal skills.
  • Highly developed management and mentorship skills.
  • Strong analytical and problem-solving capabilities.
  • Working knowledge of risk related matters in a trust administration and fiduciary context.
  • Strong administration and organizational skills.
  • Experienced user of Microsoft applications, trust accounting system and document management systems.

The expected salary range for this position is $175,000 - $225,000 per year, based on experience and qualifications

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