Your future team

The Trust Engagement team is a globally distributed team of security & compliance professionals that help our customers to perform risk assessments they require to trust our company and products.

We are a focused group committed to ensuring that customers trust our Cloud Products. We value diverse thinking and creativity, so we can support each other and do interesting things. You will work with the whole Atlassian team to improve our Trust Program and story.

Atlassian is rapidly growing our Trust Engagement team and we need experienced and motivated people to help us meet our goals. As a Senior Manager, you will drive the growth and expansion of how we earn and maintain customer trust.

You will oversee the team's interactions with Trust & Security, Go-To-Market/Sales, Compliance, Privacy, Legal, and Customer Support. Your primary focus will be on enhancing Trust & Security practices, driving strategic enhancements to our internal processes, influencing security and compliance product features, and strengthening customer engagement. You will never have a dull moment as you enable our customers' Trust in Atlassian by understanding and meeting a wide range of customers current and future expectations as it relates to trusting our Cloud Products.

In this role, you will:

• Provide leadership, mentorship, and manage a high performing team of AMER based professionals, fostering a culture of technical excellence and continuous improvement across the Trust Engagement function.

• Contribute to strategic planning for the Trust Engagement function with senior leadership, shaping and executing a winning enterprise strategy that aligns with Atlassians Trust objectives.

• Drive improvements in processes, tooling, and reporting to enhance the effectiveness and scalability of Trust Engagement programs.

• Partner cross functionally with security, compliance, and legal teams on strategic initiatives that deliver customer trust outcomes at scale.

• Act as the primary point of contact for Strategic & Enterprise customer escalations, driving timely resolution and preventing recurrence through post incident reviews and process improvements.

• Support Atlassian Executive Briefings by presenting Atlassians Trust Strategy to customers in pre and post sales engagements.

• Support legal in negotiating security and compliance terms & exhibits for Atlassian Customer Agreements.

Your background

• On your first day, well expect you to have:

  • 10+ years of progressive experience across management roles, in Security, Governance, Risk, and Compliance domains.

  • Experience mentoring and developing high performing teams, with a track record of elevating team capability and fostering a culture of excellence.

  • Demonstrated ability to influence cross functional teams and drive organizational change in security, risk, and compliance domains.

  • Proven success in driving programs that scale trust and security practices across large organizations.

  • Demonstrated use of AI tools to improve team efficiency and scale trust engagement workflows

  • Familiarity with AI security and compliance considerations (e.g., data residency, model transparency, vendor attestations)

  • Evidence of impact beyond individual projects, such as shaping strategy or leading initiatives that span multiple departments or regions.

  • Proven ability to brief and influence executives and customers on trust, security, and compliance strategy.

  • Knowledge of various compliance and security certifications (FedRAMP, ISO 27001, PCI-DSS, etc.)

  • Experience working with Regulatory Compliance, Global Privacy Programs, Cloud Security or related functions.

  • Experience in a large-scale enterprise Cloud solutions.

At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. We follow consistent hiring practices and account for each candidates skills, knowledge, and experience when setting base pay within the range.

Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.

This role may also be eligible for benefits, bonuses, commissions, and equity.

In The United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:

Zone A: $221,400 - $289,050

Zone B: $199,800 - $260,850

Zone C: $184,500 - $240,875

Benefits & Perks

Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.