Health Care Service Corporation

TRS Account Manager

Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree with 2 years of experience in marketing, sales, or healthcare products, or 6 years in healthcare operations.
  • Must possess or obtain a state general agent insurance license within 90 days of hire.
  • Strong organization and project implementation skills required.
  • Excellent verbal and written communication skills for collaborating with various stakeholders.
  • In-depth knowledge of health insurance products and industry operations.
  • Proficiency in PC applications including Word, Excel, and PowerPoint.
  • Analytical skills for developing and interpreting reports.

Responsibilities

  • Provide on-site support for assigned accounts and ensure client satisfaction.
  • Retain membership and grow assigned accounts through ongoing service strategies.
  • Plan and implement healthcare-related activities including training and enrollment sessions.
  • Resolve client issues effectively and maintain a proactive service approach.
  • Keep accurate records by managing databases and developing reports on activities.
  • Travel extensively within the territory, committing to 50% travel.
  • Work collaboratively with customer representatives, customers, brokers, and internal departments.

Benefits

  • Comprehensive health and wellness programs.
  • 401(k) savings plan and pension plan for retirement.
  • Paid time off and paid parental leave to support work-life balance.
  • Disability insurance and supplemental life insurance options.
  • Employee assistance program for personal support.
  • Tuition reimbursement to encourage skills development.
  • Additional incentives as part of the total rewards package.
Full Job Description
Job Summary

This position is responsible for on-site or territorial support of an assigned account. Responsible for retaining membership, providing services, and growing the account. Responsible for fulfilling ongoing service strategy and ensuring client satisfaction including issue resolution. Responsible for planning and implementing health care related activities for client including training and enrollment sessions. Report on activities by maintaining database and may develop and analyze reports. This roles requires 50% of travel within assigned territory.

Required Job Qualifications:
*Bachelor degree and 2 years in marketing, sales, or healthcare product experience handling independent work OR 6 years of experience in Healthcare operations handling independent work.
*Possess current state general agent insurance license or obtain state general agent insurance license within 90 days of starting in the role.
*Organization/project implementation skills.
*Verbal and written communications skills to work with customer representatives, customers, brokers and across internal departments.
*Knowledge of health insurance products and the industry.
*PC proficiency to include Word, Excel and PowerPoint.
*Analytical skills including developing and analyzing reports.
*Ability and willingness to travel, including overnight stays as needed.

Preferred Job Qualifications:
*Bachelor degree.
*Experience servicing accounts and working with brokers.
*Knowledge of salesforce.com or applicable sales database.

Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement:

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From health and wellness benefits, 401(k) savings plan, pension plan, paid time off, paid parental leave, disability insurance, supplemental life insurance, employee assistance program, paid holidays, tuition reimbursement, plus other incentives, we offer a robust total rewards package for employees. Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards.

The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

Base Pay Range
$66,400.00 - $99,600.00

Exact compensation may vary based on skills, experience, and location.

About Health Care Service Corporation

Health Care Service Corporation (HCSC) is the largest customer-owned health insurer in the United States. HCSC offers a wide variety of health insurance products and related services, through its operating divisions and subsidiaries in Illinois, Montana, New Mexico, Oklahoma and Texas. HCSC's headquarters is located in Chicago, Illinois.
Learn more about Health Care Service Corporation
Size
24,000 employees
Industry
Founded
1936

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