Wells Fargo

Treasury Management Support Associate Manager - Merchant Services

Wells Fargo$80K — $95K *
Tempe, AZ 85281In-Person
Finance & Insurance
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years of Treasury Management Sales Support experience or equivalent combination of work experience, training, military experience, and education
  • 1+ years of leadership experience
  • Desired experience in Treasury Management, Payments, and/or Merchant Services
  • Demonstrated ability to coach and mentor team members
  • Strong relationship management skills and experience resolving team or client issues
  • Excellent communication skills and ability to influence across various organizational levels
  • Ability to balance leadership responsibilities with business initiatives

Responsibilities

  • Manage team members' daily assignments and workload
  • Coach and develop team members through feedback and guidance
  • Serve as the first-level escalation point for team issues
  • Liaise with other departments to support collaboration and resolve issues
  • Lead non-assigned projects as business needs arise
  • Ensure appropriate staffing coverage and time management
  • Train new hires and support onboarding readiness
  • Assist with talent assessments during recruiting activities
  • Participate in new product initiatives and process rollouts
  • Review and approve systems access requests

Benefits

  • Hybrid work schedule with onsite presence required
  • Flexibility to support global teams across time zones
  • Ability to work in dynamic office locations in TX, AZ, or NC
Full Job Description

About this role:

Wells Fargo is seeking a Treasury Management Support Associate Manager to lead and support a team of Sales Analysts, ensuring strong daily execution, team development, staffing coverage, and operational consistency. This role serves as the first level of escalation for team issues, partners with other departments to resolve business needs, and supports risk, compliance, staffing, recruiting, training, and new product initiatives. To learn more about the career areas and lines of business at .


In this role, you will:

  • Manage direct reports, including day-to-day assignments, workload balancing, and performance support.

  • Coach and develop team members through regular feedback, training, and career guidance.

  • Serve as the first-level escalation point for team, process, or client-related issues.

  • Act as an inter-departmental liaison to support collaboration, issue resolution, and process alignment.

  • Lead or support non-assigned projects as business needs arise.

  • Ensure appropriate staffing coverage, including PTO approvals and team time management.

  • Train new hires and support onboarding readiness.

  • Assist with talent assessments during recruiting and hiring activities.

  • Support RAU activities as required.

  • Participate in new product initiatives and rollout efforts.

  • Review and approve systems access requests as appropriate.

  • Support midyear and year-end talent review processes.


Required Qualifications:

  • 4+ years of Treasury Management Sales Support experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.

  • 1+ years of leadership experience.


Desired Qualifications:

  • Treasury Management, Payments, and/or Merchant Services experience.

  • Demonstrated ability to coach, develop, and mentor team members through ongoing feedback, training, performance management, and career development.
  • Experience serving as the primary escalation point for team, process, and client-related issues, ensuring timely resolution and risk mitigation.
  • Strong relationship management, and problem-solving skills with the ability to support team performance and drive operational excellence.​
  • Strong analytical skills with high attention to detail and accuracy with a sense of urgency.

  • Excellent communication skills with the ability to influence and build relationships across all levels of the organization.

  • Proven ability to balance day-to-day team leadership responsibilities while driving business initiatives.

  • Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.


Job Expectations:

  • Position will require onsite presence at one of the required locations listed below in a hybrid work schedule.

  • Flexibility to support global teams across time zones.

  • This position is not eligible for Visa sponsorship.

  • Relocation assistance not available for this position.

Position Locations:   

  • 401 Las Colinas Blvd West, Irving, TX

  • 1150 W Washington Street, Tempe, AZ

  • 550 South Tryon Street, Charlotte, NC

Posting End Date:

27 Sep 2026

*Job posting may come down early due to volume of applicants.

About Wells Fargo

Wells Fargo Careers

Joining Wells Fargo means becoming part of a distinguished financial institution that has been a cornerstone of innovation and leadership in the banking industry. At Wells Fargo, we offer a plethora of job opportunities designed to empower your career growth and development in a diverse and inclusive environment.

Work You’ll Do

At Wells Fargo, you will be part of a team that values diversity and is committed to fostering an inclusive culture. We are looking for professionals who are eager to drive innovation and lead with integrity. Our employees are our greatest asset, and we invest in their professional growth through comprehensive leadership and diversity training programs that are recognized industry-wide.

Explore a Multitude of Career Paths

Whether you're interested in a position in finance, IT, customer service, or management, Wells Fargo has career opportunities in various fields. Our team members benefit from job stability, competitive benefits, and a culture that values and rewards performance and dedication.

Internship Programs

Kickstart your career with a Wells Fargo internship. Our programs provide invaluable industry exposure, professional skills development, and networking opportunities that often lead to full-time employment offers. Interns at Wells Fargo work on real projects, solve actual challenges, and gain the mentorship of seasoned professionals.

Professional Growth and Development

We believe in nurturing the potential of our employees. Wells Fargo offers robust training programs and resources to help every team member excel in their current roles and prepare for future challenges. Growth at Wells Fargo is not just about climbing the career ladder but expanding your skills and expertise to add value to our team and customers.

Benefits and Rewards

Wells Fargo is committed to the well-being of our team members. We offer a comprehensive benefits package that includes health care, retirement plans, and generous paid time off. Additionally, we provide unique perks like employee discounts, adoption assistance, and tuition reimbursement.

Join Our Team

Discover the opportunities waiting for you at Wells Fargo by exploring open positions that match your skills and interests. We are continuously hiring and looking for individuals who bring creativity, passion, and a drive to serve our customers.

Stay Connected

Keep up to date with the latest from Wells Fargo Careers by subscribing to our job alert emails. Tailor your subscription to receive updates that align with your career preferences and get insider tips on crafting the perfect resume and acing your interview.

Networking and Innovation

At Wells Fargo, networking and innovation go hand in hand. We encourage our employees to connect across departments and roles to foster new ideas and strategies that lead to groundbreaking solutions.

Empower Your Career

Step into a role at Wells Fargo where your skills will be honed, your achievements recognized, and your career can flourish. We're not just filling positions; we're building leaders who are equipped to navigate the complexities of the financial world. Join Wells Fargo today and be part of a team that’s redefining the future of banking.
Learn more about Wells Fargo
Size
246,577 employees
Market Cap
$155.2 billion
Industry
Net Income
$3.3 billion
Founded
1852
5 Year Trend
-5.9%
NASDAQ

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