Four Seasons Hotels & Resorts

Travel Industry Sales Manager

Four Seasons Hotels & Resorts$70K — $95K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 3+ years in luxury hotel sales preferred
  • Demonstrable sales success in previous roles
  • Bachelor's degree (or equivalent experience) recommended
  • Strong English proficiency; additional languages are a plus
  • Familiarity with sales data management and client relationship tools

Responsibilities

  • Identify and target potential customers to drive hotel business
  • Negotiate, draft, and finalize contracts to meet revenue targets
  • Implement a territory business development strategy to achieve sales goals
  • Maintain comprehensive knowledge of the resort's offerings and competition
  • Ensure meticulous record-keeping and CRM upkeep per Four Seasons standards
  • Develop and execute strategic action plans quarterly and annually

Benefits

  • Comprehensive benefits package
  • Professional training and development programs
  • Complimentary stays at Four Seasons locations
  • Free dry cleaning for employee uniforms
  • Complimentary meals while on duty
  • Complimentary parking for employees
Full Job Description
About the role
Promote and sell to assigned leisure market in defined geographic region. Generate resort awareness through direct sales and digital solicitation; direct in-person sales calls, tradeshows and networking. Work closely with sales and commercial team to solicit, sell and confirm business required to meet budgeted sales goals.

What you will do
  • Identify and target customers from assigned market that will generate business on behalf of hotel
  • Negotiate, draft, generate and confirm/sign contracts that ensure hotel budget and revenue targets are achieved
  • Achieve monthly, quarterly and annual revenue and direct sales goals by implementing a territory business development strategy including outside sales calls, prospecting calls, site inspections, and entertainment as outlined.
  • Maintain thorough and complete product knowledge of resort and offerings including F&B, Spa and recreation. Possess an in-depth understanding of comp set's Features/Advantages/Benefits.
  • Establish and maintain strong Golden Sales & Catering hygiene including account creation, account traces, contact information, client email lists, bookings, etc. in accordance with Four Seasons standards.
  • Produce and execute quarterly and annual action plans.


What you bring
  • Luxury hotel Sales preferred (minimum of 3 years)
  • Proven sales track record a plus.
  • College Degree - 4 years, or equivalent experience strongly preferred
  • Excellent reading, writing and oral proficiency in English; other languages a plus.


What we offer:
  • Competitive Salary, wages, and a comprehensive benefits package
  • Excellent Training and Development opportunities
  • Complimentary Accommodation at other Four Seasons Hotels and Resort
  • Complimentary Dry Cleaning for Employee Uniforms
  • Complimentary Employee Meals
  • Complimentary Parking


Schedule & Hours:
  • Full Time - On site


US work authorization is required unless the candidate is currently in a managerial position at a Four Seasons location. Current Four Seasons managers may qualify for L-1 visa sponsorship

About Four Seasons Hotels & Resorts

Four Seasons Hotels and Resorts is a luxury hotel and resort company that was founded in 1960 by Isadore Sharp. The company is headquartered in Toronto, Canada, and operates more than 100 hotels and resorts in over 40 countries. Four Seasons is known for its high-end amenities and personalized service, and has been recognized with numerous awards and accolades. The company is privately held and has been owned by Cascade Investment, a company controlled by Bill Gates, since 2007.
Learn more about Four Seasons Hotels & Resorts
Size
45,000 employees
Industry
Founded
1993

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