Expeditors International of Washington Inc

Transportation Operations Project Manager - Heavy Haul (ESC)

Expeditors International of Washington Inc • $88K — $105K *
Charlotte, NC 28269In-Person
Transportation
5 - 7 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience
  • 5+ years in supply chain, heavy haulage, sea freight, and large-scale air freight projects
  • 3+ years in operations or project management
  • 3+ years in stakeholder management and facilitation
  • Strong knowledge of construction methodologies and planning
  • Understanding of data center infrastructure and requirements
  • Excellent customer service and communication skills
  • Strong analytical skills with data analysis proficiency

Responsibilities

  • Build and maintain customer relationships to understand needs and goals
  • Identify and resolve customer satisfaction issues to enhance experience
  • Serve as the main contact for customer inquiries and problems
  • Create and present executive-level presentations and reports
  • Facilitate project calls to discuss progress and decision-making
  • Communicate operational milestones to stakeholders and ensure alignment
  • Manage stakeholder expectations amidst changing project plans
  • Review engineering designs for alignment with project scope
  • Gather information on supply chain restrictions and regulations
  • Monitor operations for timely delivery and coordinate with suppliers
  • Identify risks and develop mitigation strategies proactively
  • Maintain and report on project metrics globally
  • Monitor supplier performance against established priorities
  • Ensure adherence to project management protocols and documentation
  • Organize project activities among various stakeholders
  • Conduct post-implementation reviews to evaluate project success
  • Analyze order delays and damages for root cause

Benefits

  • Paid vacation
  • 10 holidays
  • 2 flexible days
  • Hybrid working schedule
  • Paid sick time accrued
  • 401(k) retirement savings plan with employer match
  • Employee stock purchase plan (ESPP)
  • Comprehensive medical, dental, and vision coverage
  • Health Savings Account (HSA)
  • Life and disability insurance
  • Paid parental leave
  • Dependent care flexible spending account (DC FSA)
  • Employee assistance program (EAP)
  • Training and personnel development programs
  • Educational assistance and reimbursement
  • Full-time, 40 hours per week, Monday through Friday
Full Job Description
Job Description

The Transportation Project Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration, leadership and a customer-focused approach. Provides functional subject matter expertise and anticipates customers needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.

Key Responsibilities:
  • Build customer relationship and provide excellent customer service, understanding their needs and goals
  • Identify and address issues that impact customer satisfaction and improve customer experience
  • Serve as the main point of contact for customer queries/problems.
  • Build and present executive ready presentations and written reports to major stakeholders
  • Lead project calls discussing progress, risks, challenges and ultimately facilitate decision-making
  • Communicate key operational milestones to all key stakeholders and drive alignment
  • Manage Stakeholders expectations ensuring alignment with changed plans
  • Review engineering design drawings and align within project scope
  • Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
  • Monitor operations and coordinate with forwarders and suppliers for on time delivery
  • Proactively identify and developing mitigation strategies for risks and logistics impacts
  • Maintain and report project metrics specific to on-time delivery, safety, quality, spend, and savings globally
  • Monitor and report on supplier and forwarder performance to agreed SLO's, risk and priorities
  • Ensure projects follow the proper project management life cycle and include proper documentation such as project charters, documentation for public consumption, technical and end-user documentation, document storage and controls
  • Organizes and manages project activities across vendors, carriers, factories, contract manufacturers
  • Conduct post-implementation reviews (i.e., evaluate performance against defined project goals)
  • Analyze late orders and or damages and provide root cause analysis
  • Support RFI/RFQ processes and benchmarking
  • Manage regional and Global transportation matters as they arise and as required by the customer
  • Understand and be proficient in international shipping and incoterms
  • Collaborate with ESC project team to build consistency in all processes and procedures
  • Stay up to date with the latest trends, benchmarks, best practices and advancements in supply chain, including emerging tools, techniques and best practices and apply new knowledge to improve processes


Qualifications
  • Bachelors or equivalent experience
  • 5+ years experience in supply chain, heavy haulage, sea freight and large scale air freight projects
  • 3+ years experience in operations management or project management
  • 3+ years experience in owning stakeholder management and facilitation
  • Strong knowledge of large-scale construction methodologies and planning
  • Understanding of data center infrastructure, system, equipment, including power and cooling
  • Familiarity with regulations and requirements specific to data center construction shipments
  • Excellent customer service skills, including negotiation, proven ability to listen, comprehend, effectively communicate clearly and concisely to obtain positive results
  • Strong analytical skills and proficiency in data analysis
  • Risk sensitive, recognizes when problems arise or are likely to arise
  • A proactive and results-oriented mindset, with a commitment to continuous learning and improvement
  • Ability to work independently and as part of a cross-functional team
  • Must be willing to occasionally work outside normal business hours, including weekends
  • Travel 25%


Additional Information

Expeditors offers competitive benefits to all full-time employees including:
  • Paid vacation
  • Holidays (10)
  • Flexible Days (2)
  • Hybrid working
  • Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
  • 401(k) Retirement Savings Plan with employer match
  • Employee Stock Purchase Plan (ESPP)
  • Medical, Prescription Drug, Dental & Vision Coverage
  • Health Savings Account (HSA)
  • Life and Disability Insurance
  • Paid Parental Leave (additional eligibility criteria)
  • Dependent Care Flexible Spending Account (DC FSA)
  • Employee Assistance Program (EAP)
  • Training and Personnel Development Program
  • Educational Assistance and Reimbursement
  • Position is full time (40 hours per week) Monday through Friday

Please note, this opportunity does not sponsor work visas and has no relocation assistance.

About Expeditors International of Washington Inc

Expeditors is a global logistics company headquartered in Seattle, Washington. As a Fortune 500 company, we employ over 14,600 trained professionals in a worldwide network of over 250 locations across six continents. Expeditors satisfies the increasingly sophisticated needs of international trade through customized solutions and seamless, integrated information systems. Our services include the consolidation and forwarding of air or ocean freight, customs brokerage, vendor consolidation, cargo insurance, time-definite transportation, order management, warehousing, distribution and customized logistics solutions. At Expeditors, we pride ourselves on being a solutions-based organization and take time to understand each customer's individual business needs. As a non-asset based organization, we have considerable flexibility when managing customers' supply chains. Due to our relationships with local suppliers and global air and ocean partners, we can provide customers with the best routing and pricing options. Our comprehensive, flexible spectrum of services is supported by leading-edge information technology that provides a high level of visibility from end to end. To maintain consistent quality and customer service across the globe, Expeditors has regional headquarters located in London, Dubai, Shanghai and Singapore.

Expeditors International of Washington Inc Careers

Join the dynamic team at Expeditors International of Washington Inc, a global leader in logistics and freight forwarding, renowned for its commitment to excellence and innovation. At Expeditors, we offer more than just job opportunities; we provide a platform for professional growth and leadership development within an inclusive culture.

Work You’ll Do

At Expeditors, every position plays a crucial role in our success. We are looking for passionate, curious, and skilled professionals ready to lead and innovate in the logistics industry. Our team benefits from a culture that values diversity and leadership, fostering an environment where everyone can thrive.

Explore Career Paths

Whether you are seeking an entry-level role or a senior management position, Expeditors offers a range of career paths to suit your skills and ambitions. From operations to customer service, our job opportunities span across various functions dedicated to improving global supply chains.

Internship Programs

Kickstart your career with an internship at Expeditors. Our internships provide invaluable hands-on experience, allowing you to apply academic knowledge in real-world scenarios. You will gain insights into our operations and contribute to meaningful projects that drive our company forward.

Professional Development

Invest in your future with Expeditors’ unmatched training and development programs. We are committed to your career growth, offering extensive training, diversity workshops, and leadership courses that prepare you for the next steps in your professional journey.

Networking and Innovation

Join a network of industry leaders and innovators at Expeditors. Our collaborative environment encourages networking and idea-sharing, which are key to fostering innovation and driving the company forward. At Expeditors, you will work alongside the best in the industry, leveraging cutting-edge technology and strategies to solve complex challenges.

Benefits and Culture

Expeditors values the well-being of its team members, offering a comprehensive benefits package that supports both personal and professional growth. Our inclusive culture champions diversity and provides a supportive network where all employees can succeed.

Join Our Team

Ready to advance your career at Expeditors International of Washington Inc? Explore open positions that match your skills and interests. We are continuously hiring and looking for individuals who are driven, creative, and ready to contribute to our team’s success.

Stay Connected

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Prepare for Your Interview

Make a great first impression. Prepare for your interview with us by researching our company, refining your resume, and readying yourself to demonstrate how your experiences align with the values and needs of Expeditors. At Expeditors International of Washington Inc, your career is just the beginning of a journey filled with opportunities for growth and leadership. Join us and help shape the future of global logistics.

SEARCH EXPEDITORS JOBS

Learn more about Expeditors International of Washington Inc
Size
19,070 employees
Market Cap
$16.8 billion
Industry
Transportation
Net Income
$696.1 million
5 Year Trend
+22.1%
Revenue
$10.1 billion
NASDAQ
EXPD
* Ladders Estimates

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