As a Transportation Manager in Dedicated at RXO, you will be responsible for the overall on-site management of a customer account, ensuring that compliance requirements and contractual obligations are met. You will also serve as the primary customer contact on all new initiatives and high-level critical issues. We will equip you with the best tools in the industry to grow and develop to a level that will exceed your expectations and help you reach your career goals.
What your day-to-day will look like:- Maintain responsibility for the overall P&L to meet established budgets and forecasts
- Ensure the effectiveness of the operation's communication, interaction and relationship with company drivers
- Oversee the management of tractor maintenance, compliance and service delivery
- Track operational performance, including route configuration, on-time pickup and delivery, volume, equipment balance and empty miles
- Ensure driver recruiting and retention meets established fleet size goals
- Identify opportunities to increase performance, improve processes and find efficiencies, and coordinate with leaders to implement solutions
- Investigate and determine the root cause of all service failures; implement corrective actions whenever necessary
- Develop and modify operational policies and procedures to meet customer service requirements on both new and existing processes
- Maintain a safe work environment and foster a positive team dynamic, resolving employee relations issues and administering corrective action as required
- Ensure annual profit, efficiency and quality goals are attained at each client engagement
- Direct capital expenditure and asset deployment activities
- Customer facing role that requires everyday interaction with decision makers
- Depending on site and account specifics, safety sensitive job functions could include:
- Must be able to pull tanker with a commercial motor vehicle
- Manually fill up tanker on site at customer
- Trailer shuttle work when required by customer throughout the day
- Review and inspect load securement for both inbound and outbound loads
- Forklift work at off-site location required when needed
- Train new drivers on tanker and forklift equipment
At a minimum, you'll need: - 4 years of transportation experience
- In-depth knowledge of the supply chain/logistics industry
- Availability to travel occasionally
It'd be great if you also have: - Bachelor's degree or equivalent related work or military experience
- Project management skills and experience
- Proven leadership and collaboration skills with experience effectively supervising, mentoring and influencing employees
- Fleet Management and Maintenance experience
- Experience in Transportation Management Systems and Telematics such as Omnitracs
- Understanding DOT rules and regulations
- Solid customer relationship management skills
- Class A CDL and Tanker Endorsement (as applicable per the specific account)
This job requires the ability to: - Lift objects of various shapes, sizes and weights up to 25 lbs.
- Stand, sit or walk for extended periods of time
- Reach (including above your head), bend, climb, push, pull, twist, squat and kneel
In this role, you'll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers. We're a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking. If you're driven and looking for a place to grow, come join us.
