The position is responsible for maintaining production standards to meet customer’s requirements, which duties include scheduling, communication, productivity, labor controls and efficiency standards. Must ensure quality and customer service is maintained at the highest level on a daily basis.

Target Salary Range: $80,000 - $90,000

On-site Location: 236 Vanderpool St, Newark NJ 07114

Benefits

• Paid time off

• 401k, with company match

• Company sponsored lifeinsurance

• Medical, dental, vision plans

• Voluntary short-term/long-term disability insurance

• Voluntary life, accident, and hospital plans

• Employee Assistance Program

• Employee Discounts

• Free hot healthy meals for unit operations roles

Main Duties and Responsibilities:

• Coordinates services between the kitchen and drivers,while controlling activities on the receivingdock

• Creates assignments for team drivers and assignments to flights

• Checks dock area to ensureemployees have all required equipment and that trucks leave according to schedule dock departure

• Creates labor forecasts

• Ensuresall teams are catering correct aircraft and flights

• Ensures employees are in compliance with safety procedures

• Assists teams with late flights and equipment changes

• Responsible for getting information from other airlines for service

• Maintains radio contact with superintendent, meal planner and leads during operation.

Qualifications

Education:

• High Schooldegree or GED required

• Some college preferred.

Work Experience:

• Must have 3-5 years of supervisory/management experience

• Experience with scheduling and forecasting labor preferred

• In-flight catering experience or experience in a high-volume food service industry highly desirable

• Must have strong and effective leadership skills and have successfully managed a staff of 20-30

• Current or previous labor relations experience is a plus.

Technical Skills: (Certification, Licenses and Registration)

• Ability to handle multiple tasks without losing priority

• Candidate should be comfortable with all levels of employees and have the ability to drive positive program change

• Must be innovative in making changes to the operation as needed to further improve the work environment and unit performance

• Basic computer skills required

• Possess strong organizational, analytical, communication and leadership.

• Valid DriverLicense

Language / Communication Skills:

• Bi-lingual is a plus

Job Dimensions

Geographic Responsibility: Unit

Type of Employment: Full-time

Travel %: Up to 10%

Exemption Classification: Exempt

Internal Relationships: Unit employees

External Relationships: Customers

Work Environment / Requirements of the Job:

• Regularly stands, walks, bends, lifts, and moves intermittently during shifts of 10+ hour

• In a normal production kitchen facility there may be physical discomfort due to temperature and noise

• Abilityto lift, push, pull or maneuver 50-75 lbs

• Abilityto work outdoors 75-80% of the time

• Abilityto work at heights at orabove 50 feet.

Budget / Revenue Responsibility: (Local Currency)

Organization Structure

Direct Line Manager (Title): Dir, Transport or General Manager

Dotted Line Manager (Title, if applicable):

Number of Direct Reports: varies by unit size (up to 150+)

Number of Dotted Line Reports:

Estimated Total Size of Team: up to 150+

gategroup Competencies Required to be Successful in the Job:

• Thinking Information Search and analysis & problem resolution skills

• Engaging Understanding others, Team Leadership and Developing People

• Inspiring Influencing and building relationships, Motivating and Inspiring, Communicating effectively

• Achieving Delivering business results under pressure, Championing Performance Improvement and Customer Focus