Transaction Manager

Setpoint$95K — $115K *
Finance & Insurance
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years in residential mortgage credit with experience in TPR or loan-level due diligence.
  • Recent hands-on experience in non-QM underwriting, actively grading files.
  • Proven ability to make and defend exception decisions, including complex income analysis.
  • Direct experience in communicating findings to clients and managing exceptions.
  • Working knowledge of consumer compliance and related disclosure requirements.
  • Strong ability to meet SLAs and handle competing deadlines without sacrificing review quality.

Responsibilities

  • Perform loan-level review on non-QM consumer files covering income, assets, credit, and collateral.
  • Make and defend exception decisions based on findings and compensating factors.
  • Interpret client scope and guidelines, ensuring review alignment with investor requirements.
  • Resolve files that fall outside guidelines and handle escalated reviewer issues.
  • Maintain consistent grading across loan portfolios, identifying systemic issues as they arise.
  • Run the end-to-end engagement, ensuring delivery meets quantity, quality, and SLA expectations.
  • Communicate findings and exception results clearly to clients, serving as their main point of contact.

Benefits

  • Competitive salaries and stock options.
  • Comprehensive medical, dental, and vision coverage.
  • 401(k) plan with employer matching.
  • Short-term and long-term disability coverage.
  • Flexible vacation policy.
  • Hybrid work model with office days in designated locations.
Full Job Description
About the role

As a Transaction Manager, you own TPR review engagements end to end. You'll perform loan-level credit review on non-QM consumer files covering income, assets, liabilities, credit, and collateral, including complex and alternative income analysis, and make and defend the exception decisions that come out of it. You'll translate each client's scope and guidelines into the review, serve as their point of contact through the engagement, communicate findings, and manage timelines against SLA while coordinating with internal operations, product, and compliance. You'll keep grading consistent across a book of loans, resolve the files and escalations that fall outside guideline, and give the GM a straight read on where each engagement stands.

Who will love this job
  • The reviewer tired of manual work - You're good at loan-level review but done pulling data out of hundreds of files by hand, chasing the same documents, and re-keying the same fields on every deal.
  • The builder, not just the operator - You'll join early enough to shape our AI-assisted platform, which already makes our underwriters roughly 20x more efficient. You'll run reviews and help sharpen how we review files and report results, but you'll also have direct access to the team building the platform-so the parts of the job that slow you down become things you can help fix instead of just working around them.
  • The client-minded problem solver - You like engaging with clients, understand what they actually need out of a review, and would rather find a cleaner way to deliver it than run the manual version forever.


What you'll do

Credit Review
  • Perform loan-level review on non-QM consumer files, covering income (full documentation as well as alternative documentation such as bank statement, P&L, and asset depletion), assets, liabilities, credit, and collateral/valuation.
  • Make and defend exception decisions, including the compensating factors behind an approval.
  • Interpret client scope and guidelines against applicable investor requirements, and set the review to match.
  • Resolve files that fall outside guideline and the calls reviewers escalate to you.
  • Keep grading consistent across a book of loans, and catch patterns that point to a systemic issue in a pool.

Client Delivery
  • Run the engagement end to end: translate the client's scope and guidelines into the review and deliver on quantity, quality, and SLA.
  • Communicate findings to the client and report exception and defect results to their satisfaction.
  • Write the exception responses and audit responses when a client or their auditor challenges a finding.
  • Serve as the client's point of contact through the review, and manage timelines with them and with internal operations, product, and compliance.
  • Give the GM and internal teams a current, honest read on where each engagement stands.


You should have
  • 7+ years in residential mortgage credit, with meaningful time in TPR or loan-level due diligence.
  • Recent, hands-on non-QM underwriting. You have graded files yourself in the last year, not just overseen people who do.
  • Ability to make and defend exception decisions to a client or rating agency, including complex and alternative income analysis and valuation review.
  • Direct experience communicating findings to clients and handling pushback on exceptions or defects.
  • Working knowledge of consumer compliance as it applies to review, including high-cost tests and product-specific disclosure requirements.
  • Ability to run to SLAs and competing deadlines without letting review quality slip.

We offer a comprehensive benefits package that includes competitive salaries, stock options, medical, dental, and vision coverage, 401(k), short term and long term disability coverage, and flexible vacation. We have offices in Austin, TX, New York City, NY, and Salt Lake City, UT with hybrid roles based in these locations and an expectation of two days a week in office (Tuesdays and Thursdays).

About Setpoint

Setpoint Careers

Joining Setpoint presents an unparalleled opportunity to advance a career in an environment that encourages innovation, leadership, and professional growth. Setpoint, a leader in the industry, is renowned for its commitment to diversity and offers extensive employment opportunities that cater to a variety of skills and experiences.

Explore Job Opportunities

Setpoint is actively seeking talented individuals for a range of job opportunities designed to foster career advancement and personal growth. Interested candidates can explore positions that align with their professional skills and career aspirations.

Experience the Culture and Benefits

Setpoint is dedicated to creating a supportive workplace culture that values diversity and inclusion. Employees enjoy a comprehensive benefits package that supports both their professional and personal lives, enhancing job satisfaction and team cohesion.

Engage in Professional Growth and Development

Setpoint believes in nurturing talent through effective leadership and diversity training programs that encourage professional development and innovation. The company offers various pathways for growth, including leadership roles and specialized projects that challenge and develop its team members.

Internship Programs

For those beginning their careers, Setpoint offers internship programs that provide a robust foundation in the industry. Internships are a gateway to full-time employment, offering hands-on experience and networking opportunities that are critical in today’s job market.

Join the Team

Setpoint is hiring! The company looks for driven, curious, and innovative professionals to join its team. Candidates are encouraged to submit a resume and prepare for an interview where they can showcase their qualifications and learn more about the unique advantages of working at Setpoint.

Networking and Career Development

Setpoint hosts and participates in numerous networking events that are perfect for professionals looking to expand their industry connections and engage with like-minded peers. These events are valuable for gaining insights into future career opportunities and industry trends.

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Candidates interested in Setpoint can stay updated on new job openings and company news by subscribing to the Setpoint Careers newsletter. This resource provides valuable information to help potential applicants stay ahead in their job search and application process.

Apply Today

Setpoint invites professionals to explore the current openings and apply through the Setpoint Jobs portal. Each position offers a unique opportunity to contribute to the company’s success while advancing personal and professional goals.

Discover More

Learn more about how Setpoint leads the way in employee satisfaction, innovative projects, and career advancement by visiting the Setpoint Careers page. Here, potential candidates can find additional resources to help prepare for their application and future at Setpoint.
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