The Trainmaster is responsible for managing and supervising the work of several teams in the transportation department and has a supporting role in various responsibilities related to customer service and the operation process for the railway.
Company: Knob Lake & Timmins Railway
Work location: Schefferville (Qc)
(Fly-in/Fly-out 14/14 rotation if no local suitable candidates)
Salary: According to the company salary scale.
Status: Permanent
Responsibilities: The Trainmaster performs the following tasks:
- Maintains a safe working environment for the entire department.
- See to the employees' safety, ensuring concerns or accidents are reported. that safety policies are always respected and that there is 100% rule compliance.
- Manages the transportation teams, plans the scheduling and crew calling, participates in various management and safety conference calls.
- Elaborates, supports, and coordinates the operations and train movements.
- Perform various administrative tasks, create or maintain regular reports and rigorous data tracking.
- Manage the teams while following the collective agreement in force while being responsible for leading disciplinary issues.
- Lead regularly scheduled employee performance reviews and provide rigorous new hire training feedback, coaching and tracking.
- Manages the crew flights and ensures documentation remains up to date for flights and scheduling.
- Manage the requirements of different customer expectations and improve the processes in place as needed.
- Provides professional customer service, remaining in continuous communication with customers and partners.
- Provide ongoing support to the railway track maintenance department managers.
- All other related tasks.
General Requirements:- College degree in Administration and/or Management or have relevant experience in the railway industry (operations).
- Have at least five (5) years of experience in the railway industry.
- Qualification in railway operating rules (CROR)
- Flexible with your working hours to see all of your various teams and clients.
- Bilingual in oral and written - French & English - (minimum required, advanced level an asset)
- Supervisory experience in any field.
- Possess great flexibility to adapt in a changing environment.
- Prepared to occasionally work outdoors in all weather conditions.
- Proficient in MS OFFICE and various databases.
- All other related tasks.
