Overview
The Trades Manager will play a key leadership role in overseeing technicians, ensuring excellent customer service, and driving revenue growth. This position requires a hands-on leader with strong people management skills and a passion for performance, accountability, and coaching.
Key Responsibilities
- Lead, mentor, and manage HVAC, plumbing, and electrical technicians
- Drive a customer-first culture, ensuring exceptional service delivery
- Monitor and improve technician performance, behavior, and professionalism
- Support revenue growth by identifying upsell opportunities and improving close rates
- Collaborate with leadership on operational strategy and team development
- Conduct regular ride-alongs, coaching sessions, and performance reviews
- Maintain high standards for quality, safety, and compliance
- Help recruit, onboard, and retain top trade talent
Qualifications
- 3+ years of leadership experience in residential service (HVAC, plumbing, or electrical preferred)
- Strong background in customer service and revenue-driven environments
- Proven ability to motivate and manage field technicians
- Excellent communication and coaching skills
- Results-oriented mindset with a focus on accountability and growth
- Experience with service software/dispatch systems is a plus
What We Offer
- Competitive salary + performance incentives
- Opportunity to grow with a rapidly expanding company
- Supportive, team-oriented culture
- Career advancement opportunities
- Full-time position with stability and long-term potential
Posted Min Pay RateUSD $85,000.00/Yr.
Posted Max Pay RateUSD $115,000.00/Yr.
