ZeniMax

Tools Programmer (Jira automation and admin)

ZeniMax$80K — $175K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven experience with Atlassian platforms in multi-team settings.
  • Extensive experience in automation design and implementation.
  • Skilled in creating tools and workflows to minimize manual effort.
  • Familiarity with CI/CD concepts and infrastructure workflows.
  • Ability to balance usability with governance and delivery speed.
  • Strong communicator with both technical and non-technical peers.

Responsibilities

  • Own and manage the Atlassian ecosystem for studio-level consistency.
  • Design workflows and permission models to prevent configuration drift.
  • Identify and automate manual workflow bottlenecks using APIs and services.
  • Build and maintain integrations with external systems like CI/CD and HR.
  • Develop tools to enhance reporting and operational efficiency using various technologies.
  • Prepare workflows for automation by cleaning and normalizing processes.
  • Implement proactive monitoring and alerting systems.

Benefits

  • Healthcare benefits including medical and dental coverage.
  • 401(k) plan with company match.
  • Short-term and long-term disability coverage.
  • Basic life insurance and wellbeing benefits.
  • Paid vacation, sick, and mental health days.
  • Several paid holidays throughout the year.
Full Job Description
Responsibilities

Your Daily Life at Bethesda Game Studios

As a Tools Programmer you will...

  • Own the architecture, configuration, and governance of the Atlassian ecosystem (Jira, Jira Service Management, Confluence, Automations, Assets, Compass), ensuring studio-level consistency while supporting project-level flexibility.
  • Design and implement standardized workflows, permission models, and role-based access controls that reduce over-permissioning and prevent configuration drift.
  • Identify high-leverage workflow bottlenecks and replace manual, error-prone processes with automation and orchestration using Atlassian Automation, APIs, and custom services.
  • Help build and maintain integrations between Atlassian tools and external systems, including build systems, CI/CD pipelines, HR systems, cloud infrastructure, and monitoring platforms.
  • Develop internal tools and scripts to improve reporting, visibility, and operational efficiency across the studio using technologies such as python, excel, visual basic, SQL, and shell scripting.
  • Clean and normalize workflows before building automated reporting, dashboards, and scheduled report delivery.
  • Implement monitoring, alerting, and self-healing patterns where possible to shift teams from reactive to proactive operations.
  • Partner with technical writers and stakeholders to document systems, standards, and procedures in Confluence so automation and AI systems have stable, trusted inputs.
  • Implement change control and configuration management practices that enable safe automation at scale, including automated communication of approved changes.
  • Act as a technical partner to Studio teams, providing practical solutions that improve day-to-day execution.
Qualifications

What Makes You S.P.E.C.I.A.L.

  • You have proven experience owning, administering, and extending Atlassian platforms at scale in a complex, multi-team environment.
  • You have extensive experience designing and implementing automation
  • You have the demonstrated ability to build internal tools or workflows that reduce manual effort, cycle time, or error rates.
  • You have working knowledge of CI/CD concepts, monitoring, alerting, and infrastructure-adjacent workflows.
  • You can balance standardization with usability and governance with delivery velocity.
  • You are a strong communicator and are comfortable working with both technical and non-technical partners.
Preferred Skills

Bonus Skills

  • You have experience supporting game development, live operations, or large-scale production environments.
Salary Range

TOOLS PROGRAMMER - The typical base pay range for this position at the start of employment is expected to be between $80,000 - $175,000 per year.

ZeniMax has different base pay ranges for different work locations within the United States, which allows us to pay employees competitively and consistently in different geographic markets. The range above reflects the potential base pay across the U.S. for this role; the applicable base pay range will depend on what ultimately is determined to be the candidate's primary work location. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time.

At ZeniMax certain roles are eligible for additional rewards, such as merit increases and discretionary bonuses. These awards are allocated based on individual performance and are not guaranteed. Benefits/perks listed here may vary depending on the nature of employment with ZeniMax and the country work location. U.S.-based employees have access to healthcare benefits, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, wellbeing benefits, paid vacation time, paid sick and mental health time, and several paid holidays, among others.

This position is in a union and represented by the Communication Workers of America.

About ZeniMax

ZeniMax Media Inc. is an American video game holding company based in Rockville, Maryland, and founded in 1999. The company owns id Software (developer of the Doom, Quake and Rage series), Arkane Studios (developer of Dishonored and Prey), MachineGames (developer of the Wolfenstein series), Tango Gameworks (developer of The Evil Within), and Bethesda Game Studios (developer of The Elder Scrolls and Fallout series). ZeniMax also owns publisher Bethesda Softworks, which publishes games from Bethesda Game Studios and other ZeniMax subsidiaries.
Learn more about ZeniMax
Size
2,500 employees
Industry
Founded
1999

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