FedEx

TMS Business Applications Analyst

FedEx • $95K — $115K *
Warrendale, PA 15086In-Person
Transportation
8 - 10 years of experience
Today
Be an Early Applicant
Job Overview by Ladders

Qualifications

  • Bachelor's Degree in Computer Science, Information Systems, or related field (or equivalent experience)
  • 8+ years of relevant experience
  • Experience supporting or implementing Manhattan WMOS WMS systems preferred
  • Strong problem-solving skills for operational compliance
  • Proficient in Oracle SQL for application development

Responsibilities

  • Support, configure, and troubleshoot warehouse workflows and integrations
  • Configure and support sourcing and allocation rules across the order lifecycle
  • Maintain carrier selection and execution workflows for transportation
  • Build interactive dashboards for KPI tracking and reporting
  • Analyze and improve repetitive failed processes

Benefits

  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Medical, dental, vision, and voluntary benefits available on day one
  • Paid parental leave for both moms and dads
  • Short-Term and Long-Term Disability coverage for full-time employees
Full Job Description
Shift

Monday - Friday - 1st Shift (Day)
Business Applications Advisor

The Business Applications Advisor interacts with business partners and IT staff to gather and document information related to requirements and software testing. This role independently sorts medium to high complexity business issues to recommend appropriate direction, frequently leads large project efforts, and mentors less senior team members.
Primary Responsibilities
  • Sterling WMS - Support, configure, and troubleshoot warehouse workflows and integrations across receiving, picking, replenishment, and shipping, using log/agent/failed-transaction analysis to drive root-cause resolution and process optimization.
  • OMS - Configure and support sourcing, allocation, order routing, and exception-handling rules across the full order lifecycle, partnering with business teams to optimize orchestration and integration with WMS, TMS, ERP, and customer systems.
  • TMS - Configure and maintain carrier selection, rate management, tendering, and shipment execution workflows, and troubleshoot transportation exceptions using shipment data to improve delivery performance and reduce cost.
  • Analytics & Reporting - Build interactive Spotfire and Power BI dashboards (DAX, advanced modeling, automation) for KPI tracking and executive reporting, validating data accuracy across WMS, OMS, TMS, and enterprise sources while collaborating with business users on self-service analytics.
  • Hands-on configuration of Manhattan WMOS WMS systems.
  • Participate in all phases of implementation and production support of multi-technology, business-critical systems.
  • Gather requirements and design accurate, efficient solutions.
  • Analyze and reengineer repetitive failed processes to reduce risk.
  • Collaborate with development teams to ensure accurate understanding of solutions and minimize rework.
  • Maintain knowledge of interface specifications and configuration options.
  • Document requirements and solutions according to the business SDLC process.
  • Support transition of new customer and development projects into daily operations.
  • Establish and maintain strong working relationships with coworkers, business partners, customers, and vendors.
  • Stay current on warehouse execution technologies, capabilities, and trends.
  • Create presentations, scorecards, and reports using Excel.
  • Follow change control methodology in daily activities.
  • Develop and update strategies, methodologies, and standards for supply chain systems.
  • Provide 24/7/365 coverage as needed via on-call rotation.
  • Travel for projects as required.
  • Perform other duties as assigned.
Education & Experience
  • Bachelor's Degree in Computer Science, Information Systems, or related field (or equivalent experience).
  • 8+ years of relevant experience.
  • Experience supporting or implementing Manhattan WMOS WMS systems preferred.
  • Strong problem-solving skills to ensure business operations meet contractual service level agreements.
  • Ability to work effectively in distributed teams with clear communication and proactive status updates.
  • Excellent verbal and written communication skills, both technical and operational.
  • Knowledge of UNIX/Linux servers and Oracle relational databases is a plus.
  • Outgoing, action-oriented self-starter who thrives in fast-paced environments.
  • Strong proficiency in Oracle SQL for application development.
Requirements, Perks, and Benefits (US Exempt)
Physical & Cognitive Requirements (With or Without Accommodation)
  • Ability to follow policies and procedures.
  • Ability to read, write, and interpret information.
  • Ability to add, subtract, multiply, and divide.
  • Ability to use hands to finger, handle, or feel.
  • Ability to sit, walk, or stand for the duration of the shift.
  • Must possess visual acuity to perform essential job functions.
  • Ability to conduct physical tasks with a full range of motion throughout the warehouse environment.
  • Ability to lift/carry items up to 50 pounds.

For details on our comprehensive benefits, click here
Perks and Benefits at FedEx Supply Chain (FSC)
  • Competitive Pay: Competitive wages depending on your location and experience, paid bi-weekly for both full-time and part-time opportunities.
  • 401(k) plan with company match after 1 year
  • Tuition reimbursement program
  • Holiday pay and accrued paid time off programs offering both Vacation and PTO
  • Medical, dental, vision, and voluntary benefits available on day one
  • Basic life insurance
  • Basic AD&D coverage
  • Supplemental Life and Supplemental AD&D
  • Short-Term and Long-Term Disability coverage for full-time employees after 180 days of service
  • Paid parental leave for both moms and dads
  • Paid bereavement and jury duty

Note: Pay is based on several factors including, but not limited to, market location and may vary depending on job-related knowledge, skills, education/training, and a candidate's work experience.
Job Disclaimer (US)

Please note that this job description is not intended to be an exhaustive list of all duties, responsibilities, or qualifications associated with the position. The Company reserves the right to modify duties or assign additional responsibilities as necessary to meet business needs.

About FedEx

FedEx Careers

Join the FedEx team today and be part of a company known globally not just for its reliable shipping and logistics solutions, but for its commitment to innovation, diversity, and professional growth. At FedEx, we believe in nurturing a culture that values every team member's contribution, fostering an environment where everyone can thrive.

Opportunities Await

Whether you're seeking your first job or looking to advance your career, FedEx offers a range of job opportunities across various functions. From operations to marketing, technology to management, FedEx is hiring talented professionals eager to push boundaries and lead in the logistics industry.

Work You'll Do

At FedEx, every position contributes to our success and reputation as a leader in the global market. Join us and help redefine the future of logistics through innovation and technology. Our team members are not just employees; they are innovators and leaders who are crucial to our continued growth and leadership in the industry.

Explore Our Diverse Career Paths

FedEx provides a platform for professional development like no other. With a multitude of career paths and positions, you can find the perfect match for your skills and ambitions. From hands-on operational roles to corporate positions, FedEx empowers you to find your fit and excel.

Internship Programs

Kickstart your career with a FedEx internship. Gain invaluable experience, build your resume, and develop professional skills that will serve you throughout your career. Our internships offer a real-world glimpse into high-level projects and day-to-day operations, guided by leadership committed to your growth and development.

Benefits and Culture

FedEx is dedicated to supporting our team members with comprehensive benefits designed to enhance your life both inside and outside of work. We promote a culture of health, happiness, and engagement, ensuring that every team member has access to career development, diversity training, and leadership programs that pave the way for advancement and personal fulfillment.

Join Our Community

Being part of FedEx means more than just having a job—it means being part of a supportive community. Our commitment to diversity, equity, and inclusion is integral to our business strategy and critical to our success. We encourage networking and collaboration, which are key to fostering innovation and driving growth.

How to Apply

Ready to advance your career at FedEx? Explore our current job openings, submit your resume, and prepare for an interview where you can showcase your unique skills and passion. Our hiring process is designed to identify and engage individuals who are ready to make a difference.

Stay Connected

Keep up to date with the latest from FedEx Careers by joining our talent network. Receive personalized job alerts and insider tips that can help you navigate your career journey with FedEx. Discover the exciting and rewarding opportunities that await at FedEx, where every team member is essential to our success.

Search FedEx Jobs

Find the position that aligns with your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with FedEx today and be part of something bigger.

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Learn more about FedEx
Size
228,000 employees
Market Cap
$44.6 billion
Industry
Transportation
Net Income
$2.4 billion
Founded
1973
5 Year Trend
+9.2%
Revenue
$74.7 billion
NASDAQ
FDX
* Ladders Estimates

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