Summary

This position is in the Office of Business Requirements and Analysis Division (OBRAD), Office of the Deputy Commissioner for Trademark Administration,

Office of the Commissioner. OBRAD is responsible for the communications, collaboration, product management, technology development practices and processes, resource management, and system/business analyses to support buildable and testable requirements for delivering information technology services and solutions to the Trademarks Business Unit;

Duties

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The physical worksite for this position is located in Alexandria, Virginia. Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed in person. Position may be eligible for situational telework in accordance with agency policy/business unit discretion. The agency currently allows for 52 hours of telework per calendar year.

The individual selected for this position:

• Has a passion for providing authoritative technical advice and guidance for the design or modification of business IT systems.

• Is enthusiastic about interacting with business stakeholders and subject matter experts to determine appropriate products or services required which involves requirements gathering, documenting and analyzing business needs.
• Has as desire for defining product requirements, scope, develops epics/features/user stories and supporting documentation for the development and/or enhancement of business information systems.
• Enjoys applying business process modeling, metrics, tools, techniques and approaches to analyze and evaluate an organization to design and improve processes and performance.
• Is excited about producing quantifiable and qualitative results to identify potential improvements in the way information technology is applied to key business functions.
• Hah a passion for documenting product problems and identifies, assesses and manages product risk and defect activities and recommends process improvements and takes corrective action when problems arise.

Requirements

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Conditions of employment

• Applications will only be accepted from United States Citizens and Nationals.
• Your resume and question responses must demonstrate the job-related competencies.
• You must meet the definition of specialized experience.
• Required to pass a background investigation and fingerprint check.
• Must be registered for Selective Service, if applicable (www.sss.gov).
• If selected, you may be required to complete a one year probationary period.
• You must meet all qualification requirements upon the closing date of this announcement.
• Suitable for Federal Employment
• Time-in-grade/band requirements must be met by the closing date of the announcement.

Qualifications

You must meet the United States Office of Personnel Management's (OPM) qualification requirements (including specialized experience and/or educational requirements) for the advertised position. You must meet all eligibility and qualifications requirements by the closing date of the job announcement. OPM Qualifications Standards are available at Miscellaneous and Program Series 0301.

Specialized Experienceis experience that has equipped applicants with the particular knowledge, skills and abilities to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To be creditable, you must possess one full year (52 weeks) of specialized experience equivalent to GS-13 in the Federal service: For this position, the next lower grade level is a GS-12.

Specialized experience for this position includes:

• Experience working with software developers and end users to perform technical analysis and manage information technology; AND
• Experience creating epics, features, user stories or user requirements for the development of an IT system; AND
• Experience defining solutions for business and technical issues; AND
• Experience of TM XSearch, Expungement & Reexamination, and Register Protection Office processes, or related support functions.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

Education

Education may not be substituted for specialized experience at this grade level.

Additional information

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

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Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.