Work Shift:
DAY
Work Schedule:
ESSENTIAL FUNCTIONS PERFORMED
• Establishes and maintains close relationships with new clients and existing accounts by:
• Meeting regularly with clients and accounts to present and demonstrate Merit products and to explain their benefits.
• Identifying potential customers and introducing them to the products offered by Merit.
• Maintaining contacts with clients to monitor their satisfaction with products.
• Identifying opportunities to improve customer satisfaction with products.
• Preparing customized drawings for clients needing custom kits or manifolds.
• Preparing and submitting pricing contracts to clients for products.
• Following up with clients to identify opportunities to increase sales volume and profitability.
• Resolving problems with clients regarding manufacturing or delivery problems, if they occur.
• Coordinates with other Merit marketing and sales staff to ensure that the right products are shipped to customers on a timely basis and in the amount required, to stay informed about new products provided by Merit, and to provide feedback from customers about product needs and possible innovations.
• Makes decisions within approved authorization limits regarding product pricing to optimize sales volume and profitability.
• Prepares a monthly report summarizing monthly sales results achieved, contacts made, needs for change in products and suggestions for improvement in Merit's procedures.
• Participates in a variety of sales training and planning meetings to learn about new products and marketing promotions, and to share information about sales goals.
• Maintains a high level of knowledge about Merit and competitor products and their advantages and disadvantages.
• Sets and achieves personal performance goals for sales volume, new contacts made, new client sales and other related sales results achieved.
• Participates as a member of the Merit sales team to improve Merit's ability to increase market share by identifying ways to increase product quality and customer satisfaction.
• Travels by car, airplane, bus, etc. to perform sales duties with clients.
• Performs a variety of other sales related duties, as required.
ESSENTIAL PHYSICAL/ENVIRONMENTAL DEMANDS
• Lifting -- up to 50 lbs
• Writing
• Sitting
• Standing
• Bending
• Vision
• Color perception
• Depth perception
• Reading
• Field of vision/peripheral
• Fine motor skills
SUMMARY OF MINIMUM QUALIFICATIONS
• Education and experience equivalent to a related Bachelor's Degree.
• A minimum of three years of direct sales experience, preferably in selling medical products.
• Ability to communicate effectively with and to understand the needs of others in a sales relationship.
• A high degree of personal motivation and drive to achieve personal and professional goals.
• Excellent oral presentation skills and the ability to think quickly to apply facts in analyzing a problem and explaining that answer to a group of medical technicians and clinicians.
• Ability to learn the usage of medical equipment and to identify and explain possible improvements in usage.
• Ability to work effectively as a team member to achieve organization goals.
• Ability to utilize business mathematics to figure percentages, prepare financial and sales information.
• A high degree of personal organization skills, including the ability to record and report information and to document work performed.
• Ability to work independently with a minimum of supervision.
• Ability to travel extensively and work long hours to achieve goals, as required.
• Excellent driving record with no driving accidents in the past three years or no more than one driving ticket in the last three years.
• Demonstrated computer skills preferably spreadsheets, word processing, database and other applicable software programs
COMPETENCIES
• New client establishment/existing account maintenance
• Product demonstration
• Customer service
• Customized drawing preparation
• Pricing contract preparation/submittal
• Problem solving
• Product pricing decision making
• Sales reports
• Product knowledge
• Goal setting/achievement
JOB FAMILY
• Vice President, Sales
• Manager, Regional Sales
• Sales Representative
COMMENTS
Infectious Control Risk Category I:
The risk category explains whether or not employees are likely to come into contact with blood or body fluids while performing their jobs. Risk category I states employment and procedures that will require exposure.