Position Summary

The Aquatics Manager will service as the leader of our department, and is responsible for the activities and growth of the Aquatics program including financial management, hiring, training and supervising team members, according to Life Time standards, and delivering exceptional customer service. They will lead a team in a fun and fast-paced environment, who proudly serve our members and guests. A typical day for an Aquatics Manager could include registering Members for Swim Programs including Lessons, Swim Team and Masters Swim as well as casting, training and developing Aquatics team members including swim instructors, swim coaches and lifeguards. The Aquatics Manager will also oversee and maintain the safety and cleanliness of the aquatic facilities. Our high performing Aquatics Managers are provided opportunity to grow their careers into regional and area leadership positions. These leadership roles are responsible for the success and development of additional Aquatics departments in a designated region and deliver the expected level of member experience and business performance across multiple locations.

Job Duties and Responsibilities

• Manages and supports all Aquatics Team Members
• Completes daily inspections to ensure pool area is clean and safe
• Facilitates lifeguard training on pool safety and rescue techniques during monthly in-services
• Assesses performance, provides feedback, and coaches Aquatics Team Members
• Manages the aquatics department within the budget guidelines
• Formulates, monitors and reconciles the budget and financial reports for aquatics programs
• Sets the standard for the Aquatics Department by providing exceptional customer service and meeting the Members' needs and expectations

Education:

• High School Diploma or GED

Years of Experience:

• 2 years of customer service experience
• 2 years of coaching and/or swim instructor experience
• 2 years of lifeguarding experience
• 2 years of supervisory/management experience
• Ability to work in a stationery position and move about the club for prolonged periods of time
• Ability to communicate and exchange information with guests who have inquiries about Life Time products and services
• Ability to swim 300 yards/meters without stopping
• Ability to routinely and repetitively bend to lift 20 lbs or less and occasionally bend to lift more than 20lbs
• Ability to swim 300 yards/meters without stopping
• Ability to tread water for 1 minute

Licenses / Certifications / Registrations:

• StarGuard Elite Lifeguard, BLS CPR, and First Aid Certified (or bridge to StarGuard when current certification expires or within 1st year, whichever is first). For Canada, Lifesaving Society Lifeguard certification and Standard FA with CPR C.
• Successfully complete and pass the Life Time Swim Certification
• Successfully complete and pass Aquatics Manager Training

Preferred Qualifications:

• Bachelor's Degree in a related field
• Pool and Hot Tub Association (PHTA) Certified Pool Operator
• StarGuard or Lifesaving Society Lifeguard Instructor Trainer (LGIT)

Benefits

All team members receive the following benefits while working for Life Time:

• A fully subsidized membership
• Discounts on Life Time products and services
• Registered Retirement Savings Plan (RRSP) with company discretionary match
• Training and professional development
• Paid time off where required by law

Full-time Team Members are eligible for additional benefits, including:

• Extended Healthcare coverage
• Life insurance
• Adoption assistance

Pay
This is a salaried position starting at $69,000.00 and pays up to $95,000.00, based on experience and qualifications. In addition, this role is eligible for bonuses based on performance metrics.

If you are contacted regarding a job opportunity, please let us know of any accommodations needed to meet your accessibility needs during the recruitment process. Any accommodation information will be treated as confidential and only used for the purpose of enabling you to have an accessible candidate experience