Telecommunications Specialist

Federal Emergency Management Agency

• $90K — $120K *
Telecommunications & Hardware
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • U.S. citizenship required to apply
  • 5-7 years of relevant experience in telecommunications or emergency communications
  • Bachelor's or advanced degree in engineering, computer science, or related field
  • Demonstrated expertise in managing telecommunications for disaster response
  • Experience leading cross-agency communications initiatives

Responsibilities

  • Serve as principal advisor for emergency communications planning and implementation
  • Provide technical assistance to stakeholders during disaster operations
  • Resolve emergency communications issues to assure service quality
  • Represent the agency in interagency and public meetings
  • Collaborate with diverse teams to develop emergency communication strategies
  • Design and troubleshoot advanced telecommunications systems

Benefits

  • Access to comprehensive health, dental, and vision insurance
  • Retirement plan and Thrift Savings Plan for savings
  • Flexible Spending Accounts available
  • Personal leave days and paid federal holidays
  • Opportunities for tuition reimbursement and transportation subsidies
Full Job Description
Summary

The ideal candidate for the Telecommunications Specialist possesses knowledge in advanced telecommunications systems and emergency communications operations, with proven experience leading cross-jurisdictional teams and resolving complex interoperability challenges. They demonstrate exceptional analytical, advisory, and project management skills, effectively translating national policies into actionable plans to ensure reliable communications support during disaster response operations.

Duties

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What will I do in this position if hired?

In this position, you will serve as the principal advisor for the planning, coordination, and implementation of emergency communications systems, ensuring reliable and interoperable communication capabilities during disaster response operations. Typical assignments include:

  • Providing timely and expert technical assistance to internal and external stakeholders.
  • Addressing and resolving emergency communications issues to ensure high-quality service delivery during disaster operations.
  • Representing the agency at interagency meetings, working groups, and public forums, effectively communicating agency priorities and building partnerships to advance emergency communications initiatives.
  • Collaborating with multidisciplinary teams and external partners to develop, implement, and improve emergency communications strategies and solutions.
  • Appling advanced technical expertise to design, operate, and troubleshoot complex telecommunications systems, ensuring optimal performance and reliability during emergency response operations.


Requirements

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Conditions of employment

To ensure the accomplishment of our mission, DHS requires every employee to be reliable and trustworthy. To meet those standards, all selected applicants must undergo, successfully pass, and maintain a background investigation for Public Trust - Moderate Risk as a condition of placement into this position. This may include a credit check after initial job qualifications are determined, a review of financial issues, such as delinquency in the payment of debts, child support and/or tax obligations, as well as certain criminal offenses and illegal use or possession of drugs (please visit: Mythbuster on Federal Hiring Policies for additional information). For more information on background investigations for Federal jobs please visit OPM Investigations.

The Office of Personnel Management (OPM) must authorize employment offers made to current or former political appointees. If you are currently, or have been within the last 5 years, a political Schedule A, Schedule C, Non-career SES or Presidential Appointee employee in the Executive Branch, you must disclose this information to the Human Resources Office.

Please ensure you meet the qualification requirements described below.

Key Requirements:

  1. You must be a U.S. citizen to apply for this position.
  2. You must successfully pass a background investigation.
  3. Selective Service registration required.
  4. Current federal employees must meet time-in-grade requirements.
  5. You must be able to obtain and maintain a Government credit card.
  6. You must be able to deploy with little or no advance notice to anywhere in the United States and its territories for an extended period of time.
  7. Please review the Additional Information section for additional key requirements.


Qualifications

Individual Occupational Requirements

Education

Undergraduate and Graduate Education: Major study electrical or electronic engineering, mathematics, physics, public utilities, statistics, computer science, telecommunications management, information systems management, business administration, industrial management, or other fields related to the position to be filled.

Other Education: Communications/electronics or automatic data processing training in technical institutes or business schools above the high school level or in Armed Forces schools that included advanced instruction in addition to basic courses, may be substituted for general experience on a month-for-month basis.

OR

Experience

Specialized Experience (for positions above GS-5): Experience in evaluating, analyzing, developing, managing, or improving communications systems, procedures, and requirements that demonstrated knowledge of current developments and trends in communications concepts and technology.

Current Federal employees must have served 52 weeks at the next lower grade or equivalent grade band in the Federal service. The qualification requirements listed below must be met by the closing date of this announcement.

To qualify for this position at the GS-14 level, you must possess one full year of specialized experience equivalent to at least the GS-13 level in the Federal government, which has equipped you with the skills needed to successfully perform the duties of the position. Experience may be obtained in the federal government, a state or local government, or private sector, and must demonstrate the following:

  • Managing and integrating telecommunications systems for disaster response, including resolving complex interoperability issues across federal, state, or local agencies; and
  • Leading emergency communications projects, developing operational plans, or providing technical guidance during high-pressure situations.


Please read the following important information to ensure we have everything we need to consider your application:

  • Do not copy and paste the duties, specialized experience, or occupational assessment questionnaire from this announcement into your resume as that will not be considered a demonstration of your qualifications for this position.


  • Please limit your resume to two pages. The USAJOBS database will not allow an applicant to submit an application that includes a resume over two pages.
  • Your resume serves as the basis for experience related qualification determinations, and you must highlight your most relevant and significant work experience and education (if applicable), as it relates to this job opportunity. Please use your own words, be clear, and specific when describing your work history. We cannot make assumptions regarding your experience.


Are you qualifying based on your work experience?

  • Qualifications are based on your ability to demonstrate in your resume that you possess one year of the specialized experience for this announcement at a comparable scope and responsibility. To ensure all of the essential information is in your resume, we encourage you to use the USAJOBS online Resume Builder. If you choose to use your own resume, it must contain the following information organized by experience/position: (1) job title, (2) name of employer, (3) start and end dates of each period of employment (from MM/DD/YY to MM/DD/YY), (4) detailed description of duties performed, accomplishments, and related skills, and (5) hours worked per week (part-time employment will be prorated in crediting experience). Federal experience/positions must also include the grade level, occupational series and dates in which you held each grade level.


  • Are you a current or former FEMA Reservist/DAE employee? To accurately credit your experience from intermittent positions and Reservist Deployments, you must list the dates (from MM/DD/YY to MM/DD/YY) of deployments that are relevant to your qualifying experience, along with the job title and specific duties you were responsible for during each deployment.


  • Determining length of General or Specialized Experience is dependent on the above information. Failure to provide the above information in your resume may result in your application being found "not qualified."


  • Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills, and provides valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.


  • For additional information on crediting experience and/or education, please reference the OPM General Schedule Qualification Standards


Education

Education substitution: This position permits applicants to qualify based on education (or a combination of education and experience), as outlined in the "requirements" section. If you are using education to qualify, you must submit a copy of your transcripts (unofficial are acceptable) with your online application. Once selected and prior to appointment, applicants must provide official college transcripts.

Education completed in foreign colleges or universities may be used to meet Federal qualification requirements if you can show that your foreign education is comparable to education received in accredited educational institutions in the United States. For example, specific courses accepted for college-level credit by an accredited U.S. college or university, or foreign education evaluated by an organization recognized for accreditation by the Department of Education as education equivalent to that gained in an accredited U.S. college or university. It is your responsibility to provide such evidence with your application. Visit the Department of Education's Recognition of Foreign Qualifications for more information.

Additional information

  • A one-year probationary period is required for new Federal competitive service employees and new supervisors and managers.
  • Applying to this announcement certifies that you give permission for DHS to share your application with others in DHS for similar positions.
  • During the application process you will have an option to opt-in to make your resume available to hiring managers in the agency who have similar positions. Opting in does not impact your application for this announcement, nor does it guarantee further consideration for additional positions.
  • This is a Non-Bargaining Unit position.


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Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

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A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

DHS offers competitive salaries and an attractive benefits package, including health, dental, vision, life, and long-term care insurance; retirement plan; Thrift Savings Plan [similar to a 401(k)]; Flexible Spending Account; Employee Assistance Program; personal leave days; and paid federal holidays.

Other benefits may include flexible work schedules; tuition reimbursement; transportation subsidies; uniform allowance; health and

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