Primary Job Responsibilities:
- Lead complex, multi-phase technology implementation projects, ensuring seamless integration across all departments and systems while emphasizing scalability and sustainability.
- Develop and implement comprehensive change management strategies to facilitate smooth adoption and minimize resistance to technological advancements.
- Collaborate with senior leadership to align technology initiatives with the organization's strategic goals, ensuring they deliver maximum impact.
- Manage cross-functional teams, including external consultants and vendors, to deliver technology solutions on time and within budget.
- Design and deploy advanced monitoring and evaluation frameworks to gauge the effectiveness of new technologies and pinpoint areas for continuous improvement.
- Provide tier 3 escalation support for complex technical issues post-implementation, ensuring prompt resolution and minimal disruption to business operations.
- Foster a culture of innovation and continuous learning, promoting early adoption of emerging technologies and best practices throughout the organization.
Requirements: Bachelor's degree in computer science, computer engineering, or a related field and two years of experience in software development with a proven track record of leading and managing global-scale technology rollouts and training programs.
Special Requirements: Experience in each of the following specialized skills:
- Two years of experience in mentoring and developing junior technology trainers and integrators.
- Two years of extensive hands-on experience with Crestron devices, VMware, Microsoft PowerApps, PowerAutomate, OpenAI, Python, JavaScript, CSS, HTML, Networking, and Security Camera systems.
- Strong understanding of business-critical technology and the transformative potential of new technologies.
- Expert-level proficiency in advanced networking protocols, security camera systems, and cybersecurity measures, encompassing deployment, troubleshooting, and optimization.
- Excellent presentation and communication skills, capable of articulating complex technological concepts clearly and effectively.
- Proficient in developing comprehensive training materials, including presentations, user guides, and online tutorials.
- Demonstrated ability to remain current with emerging technologies, integrate them into training programs, and drive organizational change.
- Strong analytical and problem-solving abilities, with a strategic mindset towards technology integration and innovation.
*Experience may be gained concurrently
** If not otherwise stated, demonstrated knowledge or experience is equivalent to at least 6 months of work experience.
Required Travel: N/A
Place of Employment: 1000 Massachusetts Ave, Cambridge, MA 02138; Employee is permitted to work remotely 1 to 2 days per week.
Wage Rate: $90,000.00
