Job DescriptionThis is a high-impact, Salesforce-centered Technology Product Owner role. The TPO is a seasoned technology leader responsible for shaping product vision, translating business needs into technical solutions, and driving the delivery of high-impact digital products. This role serves as the bridge between business stakeholders and delivery teams, ensuring products are aligned with customer needs, technical feasibility, and organizational objectives.
Operating within an Agile environment, the Technical Product Owner partners closely with Product Managers, Engineering, UX, Analytics, and other cross-functional teams to deliver scalable, secure, and compliant solutions that drive measurable business value.
Key Responsibilities
Product Strategy & Vision
- Shape and communicate the product vision and roadmap, ensuring alignment with business objectives and customer needs
- Partner with Product and Platform Managers to define product value propositions, success metrics, and go-to-market messaging
- Assess innovation opportunities and lead experimentation to solve complex business and technical challenges
Backlog & Delivery Ownership
- Own and prioritize the product backlog, translating requirements into clear user stories and acceptance criteria
- Balance business value, technical feasibility, delivery efficiency, and cost optimization when prioritizing work
- Act as the "voice of the customer" to ensure solutions deliver the right outcomes
- Facilitate release planning, sprint planning, backlog refinement, demos, and retrospectives
- Work with Lead Engineers to balance technical debt with feature delivery
Cross-Functional Collaboration
- Direct collaboration across Engineering, UX, Analytics, Security, Compliance, and User Enablement teams
- Synchronize with other product and platform teams to manage cross-squad dependencies and shared deliverables
- Engage with third-party vendors and partners to support the delivery of team objectives
Agile Leadership & Continuous Improvement
- Establish and maintain Agile ways of working, policies, and best practices
- Monitor and report on team performance, sprint metrics, and user outcomes
- Drive continuous improvement across the entire product lifecycle
- Coach and mentor junior team members on product, Agile, and delivery practices
Governance, Reporting & Documentation
- Ensure products meet security, privacy, regulatory, and compliance standards
- Own and maintain product documentation, technical reports, and internal artifacts
- Drive analytics and reporting to provide visibility into progress, risks, and outcomes
- Plan and support team resourcing efforts
QualificationsEducation & Experience
- Bachelor's degree in Information Technology, Business Management, or a related field
- 7+ years of relevant experience in Healthcare and/or Life Sciences, or highly regulated industry environments
- Experience with an in-depth working knowledge of Salesforce
- Experience translating needs into Salesforce-enabled solutions
- Experience working with an enterprise platform such as the Cvent event planning application and Salesforce Sales Cloud, particularly Campaign functionality
Product & Domain Expertise
- Proven experience gathering requirements and translating them into product vision and delivery plans
- Strong knowledge of Agile product development, user story writing, and backlog management
- Experience managing product releases, sprint metrics, and Agile ceremonies
- Deep understanding of business processes and high-quality digital product delivery
- Experience developing systems that enable customer interaction and collaboration
Digital & Technical Expertise
- Strong understanding of customer journeys and customer experience design
- Foundational skills in:
- Data Engineering
- Cybersecurity
- Intelligent Automation
- Emerging Technologies
Key Competencies
- Strategic thinking with strong execution capability
- Comfort operating in complex, ambiguous environments
- Strong communication and stakeholder management skills
- Data-driven decision making
- Leadership mindset with a passion for mentoring and collaboration
Hybrid position: 3 days per week in the office - Greater Boston area
Additional Information 
