Bachelor's degree in computer science, IT, Business, or related field.
7+ years of experience as a Product Manager in operations, logistics, or supply chain technology.
Strong background in AI-driven automation and predictive analytics.
Expertise in ERP and supply chain management software.
Proven ability to work in agile environments with cross-functional teams.
Excellent analytical, problem-solving, and communication skills.
Responsibilities
Develop and implement technology-driven strategies for collision repair performance.
Partner with Central Operations to identify business needs and propose innovative solutions.
Lead implementation of AI-powered automation tools and analytics solutions.
Collaborate with various teams to develop and deploy technology solutions.
Ensure project alignment with business objectives, timelines, and budgets.
Drive improvement through data analysis and customer feedback.
Manage vendor relationships and conduct performance assessments.
Benefits
Opportunity to work in an innovative and technology-forward environment.
Engagement with advanced AI and automation technologies.
Collaboration with cross-functional teams in a dynamic workplace.
Potential for professional growth and development in the automotive sector.
Flexibility to implement cutting-edge solutions that enhance efficiency.
Full Job Description
Service Center CSCS TX ESSENTIAL DUTIES:
Develop and implement technology-driven strategies to drive improved performance in our collision repair centers. This will include improving repair order accuracy and parts procurement efficiency.
Partner with Central Operations to define business needs, identify gaps, and propose innovative solutions.
Lead product selection and implementation for AI-powered Guided AI Agents, automation tools, and analytics solutions to streamline processes.
Collaborate with application engineering, IT business analysis, IT architecture, IT infrastructure, data, procurement, and operational teams to develop and deploy technology solutions.
Ensure projects align with business objectives, timelines, and budget constraints.
Drive continuous improvement through data analysis, key performance metrics, and customer feedback.
Stay up to date with emerging technologies and industry best practices to identify opportunities for automation and efficiency.
Manage relationships with vendors and partners, conducting performance assessments and quarterly business reviews (QBRs).
KNOWLEDGE, SKILLS, AND ABILITIES:
Strong understanding of process optimization in operations and supply chain environments.
Expertise in AI-driven automation, predictive analytics, and machine learning applications.
Knowledge of ERP, supply chain management, and parts procurement software.
Strong analytical and problem-solving skills with a data-driven mindset.
Experience working in agile environments with cross-functional teams.
Excellent communication and interpersonal skills to align stakeholders and drive adoption.
Familiarity with cloud-based solutions and digital transformation initiatives.
EDUCATION, EXPERIENCE, AND OTHER REQUIREMENTS:
Bachelor's degree in computer science, Information Technology, Business, or a related field.
Proven 7+ years of experience as a Product Manager leading process improvement initiative in operations, logistics, or supply chain technology.
Experience in the automotive, repair, or aftermarket services industry is a plus.
CERTIFICATIONS, LICENSURES, AND LANGUAGE SKILLS (If needed):
Certifications such as PMP, CSPO, ITIL, or equivalent experience preferred.
