Technology Implementation Lead

CenterWell Primary Care$106K — $147K *
Enterprise Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business, Operations Management, Supply Chain, Information Technology, or related field.
  • Experience in technology operations, device provisioning, and inventory management.
  • Strong knowledge of asset lifecycle management and operational processes.
  • Experience in process improvement and data analysis.
  • Ability to collaborate with cross-functional teams effectively.
  • Proficiency in Excel and reporting tools for KPIs.

Responsibilities

  • Execute daily operations for the Enterprise Device Provisioning program.
  • Manage device forecasting, inventory levels, and order fulfillment.
  • Coordinate asset recovery and inventory control activities.
  • Track operational metrics for budget management and cost control.
  • Implement process improvements and automation opportunities.
  • Develop operational reports and performance dashboards.

Benefits

  • Medical, dental, and vision coverage.
  • 401(k) retirement savings plan.
  • Paid time off, including company holidays and parental leave.
  • Short-term and long-term disability insurance.
  • Life insurance and wellness programs.
Full Job Description
Become a part of our caring community

This is a high-visibility role supporting critical business initiatives. The successful candidate must be able to quickly establish priorities, respond to evolving business needs, and drive results in a fast-paced environment. We are seeking an individual who is highly responsive, proactive, and able to provide timely support to stakeholders while balancing multiple priorities and deadlines.

Responsible for the day-to-day execution and operational management of Humana's Enterprise Device Provisioning program. Coordinates device forecasting, inventory management, order fulfillment, supplier activities, and lifecycle operations to ensure associates receive technology efficiently, accurately, and on time. Supports budget tracking, operational reporting, asset management, and process improvement initiatives while maintaining service levels and operational continuity across the provisioning

ecosystem.

Objectives

Execute daily provisioning operations and support program performance against established service levels and operational targets.

Manage device forecasting inputs, inventory levels, procurement activities, peripheral fulfillment, and order execution to meet business demand.

Coordinate device redeployment, asset recovery, returns processing, and inventory control activities to maximize asset utilization and minimize waste.Track inventory expenditures, supplier service costs, and operational metrics to support budget management and cost control efforts.

Advanced proficiency in Excel, automation technologies, and AI-powered solutions, to develop automated workflows, enhance reporting and forecasting, improve operational efficiency, reduce manual effort, and support data-driven decision-making.

Identify and implement process improvements, automation opportunities, and workflow enhancements that increase efficiency and reduce operational risk.Develop operational reports, performance dashboards, and analysis to support business planning, capacity management, and decision-making.


Use your skills to make an impact

Required Qualifications:

  • Bachelor's degree in Business, Operations Management, Supply Chain, Information Technology, or a related field, or equivalent combination of education and experience.

  • Experience supporting technology operations, device provisioning, inventory management, service delivery, supply chain operations, or similar operational environments.

  • Strong knowledge of inventory management, order fulfillment, asset lifecycle management, and operational processes.Experience with process improvement, workflow optimization, data analysis, and operational reporting.

  • Ability to collaborate effectively with Technology, Procurement, Finance, HR, suppliers, and other cross-functional teams to resolve issues and maintain service continuity.

  • Strong organizational skills with the ability to manage multiple priorities, monitor operational performance, and drive issue resolution in a fast-paced environment.

  • Proficiency with reporting and analytics tools, including Excel and dashboarding platforms, to monitor KPIs and support operational decision-making.

Scheduled Weekly Hours

40

Pay Range

The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.


$106,900 - $147,000 per year


This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.

Description of Benefits

Humana, Inc. and its affiliated subsidiaries (collectively, Humana) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.


About CenterWell Primary Care

CenterWell Primary Care Careers

Joining CenterWell Primary Care presents an unparalleled opportunity to advance one's career in a leading healthcare organization that is dedicated to innovation and quality care. CenterWell Primary Care is actively seeking professionals who are passionate about making a difference in the healthcare industry.

Explore Job Opportunities

CenterWell Primary Care offers a variety of job opportunities that enable professionals to grow their careers in an environment that values leadership and diversity. The company is committed to fostering a culture where innovation thrives and leadership skills are honed.

Professional Growth and Development

At CenterWell Primary Care, career growth is a priority. The company supports professional development through comprehensive training programs and opportunities for advancement. Employees are encouraged to expand their skills and knowledge, positioning themselves as leaders in the healthcare sector.

Diversity and Inclusion

CenterWell Primary Care is dedicated to creating a diverse and inclusive workplace. The company believes that diversity training and an inclusive culture are key to innovation and the delivery of exceptional care. Employees from various backgrounds bring unique perspectives that enhance the team's performance and patient outcomes.

Benefits and Culture

Employees at CenterWell Primary Care enjoy a range of benefits designed to support their professional and personal lives. The company's culture is centered on teamwork, respect, and integrity, providing a solid foundation for personal growth and job satisfaction.

Internship Programs

For those starting their career, CenterWell Primary Care offers internship programs that provide hands-on experience in the healthcare field. Interns gain valuable insights and skills, which are crucial for building a successful career in healthcare.

Hiring Process

The hiring process at CenterWell Primary Care is designed to identify candidates who are not only skilled but also passionate about making a difference in healthcare. Prospective employees can expect a thorough interview process where they can showcase their skills and learn more about the company's mission and values.

Networking and Professional Opportunities

CenterWell Primary Care encourages its team to engage in networking opportunities within and beyond the company. This engagement fosters professional connections and collaborative opportunities that can lead to innovative solutions and enhanced patient care.

Join the Team

CenterWell Primary Care is looking for curious, creative, and solution-driven team players. Search open positions that match your skills and interests on the CenterWell Primary Care Jobs page. Tailor your resume to reflect your expertise and prepare for a career that promises both professional and personal growth.

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Explore Careers at CenterWell Primary Care

Discover the rewarding opportunities awaiting at CenterWell Primary Care. With a commitment to employee growth, a diverse culture, and a drive for innovation, CenterWell Primary Care is the perfect place to advance your career in healthcare.
Learn more about CenterWell Primary Care
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