The Technology Compliance Advisor is a strategic builder responsible for developing, maturing, and scaling the Bank's technology compliance capabilities across the enterprise.
A successful candidate will have:- Exemplary customer service experience
- Strong attention to detail and time management skills
- Confident and articulate communication skills
- Initiative and strong work ethic
- Ability to effectively build and maintain relationships with Emprise associates, vendors, and professional contacts
- An understanding of and commitment to our values
Essential functions of the role:Information Security Compliance & Program Development- Ensure compliance with the bank's Information Security Program and applicable financial services regulations (e.g., FFIEC, GLBA, NIST, PCI-DSS).
- Develop and mature policies, standards, and procedures that support secure data exchange, third-party integrations, and API-driven products.
- Create monitoring and reporting mechanisms to proactively identify gaps across partner ecosystems, shared-responsibility models, and internal platforms.
- Establish governance practices that strengthen oversight of FinTech, Embedded Banking, and Core relationships, protection of confidential information and secure system assignments.
Incident and Problem Management Program - Design, execute, support, advise, scale the Incident & Problem Management program to support evolving products, partners, and integrations.
- Ensure consistent service quality by efficiently logging, categorizing, prioritizing, and resolving incidents.
- Work directly with IT and security teams to respond to cybersecurity threats and mitigate potential impacts.
- Build analytical tools to identify trends, recurring issues, and improvement opportunities across both internal and partner environments.
Business Continuity Management - Execute and mature the bank's Business Continuity Plan and Disaster Recovery strategy for the enterprise to ensure that services can continue or be quickly restored during major disruptions.
- Ensure that continuity plans align with regulatory requirements and industry best practices.
- Design and lead scenario-based relative and meaningful testing and BCP/DR exercises targeted to support the enterprise business processes.
- Develop evaluation frameworks to ensure Embedded partner resiliency meets contractual, operational, and regulatory expectations.
Change Management - Change Coordinator - Review, research, and approve standard changes.
- Evaluate potential risks associated with change requests and ensure compliance with security best practices.
- Lead coordination of changes being brought to Core Change Control (CAB)
- Prepare agenda, coordinate and facilitate Change Advisory Board meetings.
- Review outcomes of implemented changes, ensure success, documentation of lessons learned, and presents to Change Advisory Board.
- Lead and mature the Change Advisory Board (CAB) process and build continuous improvement feedback loops.
Communication, Governance and Leadership - Serve as a subject matter expert on pending and relevant laws, regulations, and guidance related to the Financial Industry.
- Mature Information Technology policies, procedures, and programs to reflect new or evolving regulatory expectations.
- Interact with Emprise employees, other banks, Embedded partners, and vendors to strengthen relationships, build networks and share best practices.
- Effectively communicates in a variety of settings, adjusts to fit the audience and message.
- Coordinate internal and external Information Technology audits, as well as the coordination of Regulatory Exams for the Bank. (Safety and Soundness, Information Technology General Controls, and related areas.)
- Evaluate and recommend enhancements to improve operational efficiency, IT governance maturity, and program scalability to support growth of the enterprise.
- Oversee reporting requirements and lead Technology projects as needed.
Other duties assigned within the scope and responsibility of the job.
Requirements- Bachelor's degree in Information Security, IT, or related field (or equivalent experience)
- 2+ years' experience in IT risk management, IT controls, technology compliance, IT governance, ITSM/ITIL frameworks, and SSDLC practices
- Strong analytical and time-management skills Excellent organization and time management skills
- Understanding of technology oversight frameworks and banking regulations for embedded banking and fintech environments
- Proven ability to influence diverse stakeholders, collaborate with teams, and partners
BenefitsIn addition to a competitive salary and benefits, Emprise offers professional growth, a rewarding and challenging environment, opportunities to be involved in our communities, and a culture of integrity, passion, and success.
At Emprise Bank, empowering people to thrive means having an all-inclusive culture that honors our commitment to all dimensions of diversity in our workforce and embraces inclusion of all people. People of color, women, LGBTQIA+, veterans, and persons with disabilities are encouraged to apply.
To learn more, please visit our website at www.emprisebank.com.
