TeleTech

Technical Writer

TeleTech$69K — $158K *
Aerospace & Defense
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in technical documentation editing
  • Proficient in Arbortext Editor and Styler within XML environments
  • Strong collaboration skills with engineering and logistics teams
  • Familiarity with version-controlled repositories and formal review processes
  • In-depth knowledge of tagging and content management in Arbortext systems
  • Understanding of Technical Manual Contract Requirements and DoD standards
  • Ability to translate complex technical data into clear documentation
  • Secret clearance required
  • Bachelor's degree in relevant field

Responsibilities

  • Write and edit various types of technical documentation
  • Develop innovative solutions for complex documentation problems
  • Mentor and supervise team members in documentation practices
  • Ensure compliance with TMCR and TOGC requirements
  • Collaborate with cross-functional teams for documentation accuracy
  • Navigate and manage documentation updates in version-controlled systems
  • Maintain strict attention to detail and consistency in documentation style

Benefits

  • Opportunity for remote or hybrid work arrangements
  • Professional development through mentorship and collaboration
  • Participation in a people-first work culture that values engagement
  • Potential involvement with cutting-edge AI tools in a responsible manner
  • Security clearance support and processing
Full Job Description
Technical Writer

The Opportunity:

Write and edit technical documentation, user manuals, and sales and training literature. Apply advanced skills, extensive technical expertise, and full industry knowledge. Develop innovative solutions to complex problems. Work without considerable direction and mentor and supervise team members.

You Have:

  • Experience editing technical documentation such as Technical Orders, technical manuals, or engineering artifacts
  • Experience with Arbortext Editor and Arbortext Styler, including working within structured XML authoring environments for updates, maintenance, and publication of technical manuals
  • Experience collaborating with engineering, logistics, and program management teams to ensure accuracy, configuration control, and timely updates to documentation
  • Experience navigating version-controlled repositories and following formal review or redline processes
  • Knowledge of document structure, tagging, markup, and content management workflows common to Arbortext-based systems
  • Ability to interpret and apply Technical Manual Contract Requirements (TMCR), Technical Order Guidance Conference (TOGC) direction, and government or DoD documentation standards
  • Ability to review source data, including engineering inputs, system data, modification instructions, and test results, and translate it into clear, compliant technical content
  • Ability to pay strict attention to detail, and display consistency in formatting, terminology, and style
  • Secret clearance
  • Bachelor's degree

Nice If You Have:

  • Experience supporting Air Force or DoD technical documentation programs
  • Experience with MILSTD, government technical writing requirements, or similar controlled-documentation standards
  • Knowledge of modelbased or digital engineering documentation ecosystems such as structured data and autogenerated artifacts
  • Knowledge of COMSEC, aircraft modification workflows, or sustainment processes that drive technical manual updates as referenced in daytoday workstreams

Clearance:

Applicants selected will be subject to a security investigation and may need to meet eligibility requirements for access to classified information;Secret clearance is required.

Compensation

Salary at Booz Allen is determined by various factors, including but not limited to location, the individuals particular combination of education, knowledge, skills, competencies, and experience, as well as contract-specific affordability and organizational requirements. The projected compensation range for this position is $69,300.00 to $158,000.00 (annualized USD). The estimate displayed represents the typical salary range for this position and is just one component of Booz Allens total compensation package for employees. This posting will close within 90 days from the Posting Date.

Identity Statement

As part of the hiring process, we will ask you to complete an identity verification process that leverages advanced biometrics and artificial intelligence to ensure authenticity and protect against identity fraud. You are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.

Candidate AI Usage Policy

AI is a part of our daily work at Booz Allen, and we are committed to the responsible and ethical use of AI tools. However, we want to ensure a fair candidate process based on your own skills and knowledge. As part of this commitment, the use of artificial intelligence (AI) or other tools to assist with responses during interviews (whether in-person or virtual) is prohibited unless permission is explicitly provided.

Work Model
Our people-first culture prioritizes the benefits of collaboration, whether it occurs in person or virtually. To support engagement and effective communication, employees working virtually are generally expected to have their cameras on during meetings.

  • Remote: If this position is listed as remote, there may still be occasions when you are required to work in person at a Booz Allen or customer facility.

  • Hybrid: If this position is listed as hybrid, you will be expected to work from a Booz Allen facility frequently, in alignment with leadership expectations and the needs of the role. You may also be required to work from or visit a customer facility.

  • Onsite: If this position is listed as onsite, work will primarily be performed at a Booz Allen office or customer facility, where employees will collaborate directly with colleagues and customers as required by the role.

About TeleTech

TeleTech is a business process outsourcing company headquartered in Englewood, Colorado. The company was founded in 1982 by Kenneth D. Tuchman and provides customer experience, consulting, and technology services to clients in various industries, including healthcare, financial services, and telecommunications. TeleTech operates in over 20 countries and has over 50,000 employees. The company is committed to sustainability and has implemented several initiatives to reduce its environmental impact.
Learn more about TeleTech
Size
56,000 employees
Industry

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