AT&T

Technical Writer Mid (Government)

AT&T • $79K — $123K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Minimum 5 years of experience in technical writing or a similar lead writing capacity.
  • Proven ability to simplify complex information into clear, accurate documentation.
  • Experience collaborating with software development teams to develop technical materials.
  • Strong understanding of software development lifecycle (SDLC) and related technical concepts.
  • Bachelor's degree or equivalent, with 6-10 years of relevant experience considered in lieu of education.
  • Emerging authority in technical writing, demonstrating autonomy in project execution.

Responsibilities

  • Develop and maintain a range of technical documentation, from user manuals to operational specifications.
  • Translate complex technical concepts into user-friendly language for diverse audiences.
  • Gather and analyze information from technical teams to create detailed specifications.
  • Synthesize information into accessible documentation formats, including training materials and proposals.
  • Oversee the development of visual content to enhance documentation clarity and usability.
  • Conduct quality reviews to ensure documentation accuracy and compliance with standards.
  • Assist in preparing content for technical seminars and presentations.

Benefits

  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays, including at least 23 vacation days per year
  • Paid Parental and Caregiver Leave
  • Adoption Reimbursement
  • Disability Benefits (short and long term)
  • Life and Accidental Death Insurance
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts on eligible AT&T plans and services.
Full Job Description
This position requires office presence.

Shift schedule: 5x8 Day shift; Mon-Fri; 06:00-14:30 local time.

Shift assignments are part of the 24/7/365 coverage requirements.

AT&T is seeking a mid-level Technical Writer to support mission-critical IT services for Intelligence Sector customers.

Job Duties/Responsibilities:
  • The Technical Writer is responsible for developing, editing, and maintaining a wide range of technical documentation, including user manuals, how-to guides, reference materials, programming and service manuals, operational specifications, and other technical publications.
  • This role ensures that complex scientific and technical concepts are translated into clear, concise, and user-friendly language suitable for diverse audiences.
  • Working closely with customers and technical teams, the Technical Writer gathers and analyzes information to translate functional requirements into detailed technical specifications.
  • This includes acquiring subject matter knowledge through interviews with product developers and technical staff, observation of production processes, and review of technical specifications, blueprints, engineering illustrations, and trade journals.
  • The Technical Writer then synthesizes this information into accurate and accessible documentation for both print and electronic formats, including training materials, government proposals, websites, and other media.
  • The role also involves overseeing the development of illustrative content, selecting or recommending appropriate visuals such as diagrams, charts, graphics, and storyboards to enhance clarity and usability.
  • The Technical Writer conducts thorough quality reviews of all materials to ensure accuracy, consistency, and compliance with standards.
  • In addition, the Technical Writer supports knowledge management by developing cataloging systems and maintaining records, files, and archives of published materials.
  • They may assist in preparing content for technical seminars, business forums, and presentations, and contribute to communication efforts as needed to support customer and organizational objectives.

Required Clearance:

TS/SCI with Poly (#tssci) (#polygraph)

Required Qualifications:
  • The Technical Writer demonstrates a proven ability to distill complex information into clear, concise, and accurate content, supported by excellent writing and grammar skills.
  • This role requires a minimum of five (5) years of experience in a technical or lead writing capacity, including developing developer-focused documentation and collaborating directly with software development teams.
  • The individual is experienced in using a variety of tools to create templates and manage output styles, ensuring consistency and usability across deliverables, while meeting tight deadlines and working independently.
  • The Technical Writer possesses a strong understanding of software development lifecycle (SDLC), IC ITE, Risk Management Framework (RMF), and other relevant technical concepts outlined in the PWS.
  • Recognized as an emerging authority, the individual applies broad technical knowledge and expertise to develop solutions for complex documentation challenges, operating under general direction with considerable autonomy in setting objectives and determining approaches.
  • This position typically requires a Bachelor's degree (or equivalent) and 6-10 years of relevant experience, with additional experience or advanced education considered in lieu of formal degree requirements.

Desired Qualifications:

Highly Desired IAT II certifications: Security+, CySA+, CISSP, etc.

Our Technical Writer Mid's earn between $79,300 - $123,900. Not to mention all the other amazing rewards that working at AT&T offers. Individual starting salary within this range may depend on geography, experience, expertise, and education/training.

Joining our team comes with amazing perks and benefits:
  • Medical/Dental/Vision coverage
  • 401(k) plan
  • Tuition reimbursement program
  • Paid Time Off and Holidays (based on date of hire, at least 23 days of vacation each year and 9 company-designated holidays)
  • Paid Parental Leave
  • Paid Caregiver Leave
  • Additional sick leave beyond what state and local law require may be available but is unprotected
  • Adoption Reimbursement
  • Disability Benefits (short term and long term)
  • Life and Accidental Death Insurance
  • Supplemental benefit programs: critical illness/accident hospital indemnity/group legal
  • Employee Assistance Programs (EAP)
  • Extensive employee wellness programs
  • Employee discounts up to 50% off on eligible AT&T mobility plans and accessories, AT&T internet (and fiber where available) and AT&T wireline phone


Weekly Hours:
40

Time Type:
Regular

Location:
Chantilly, Virginia

About AT&T

Cricket Wireless is a U.S.-based company that offers prepaid wireless voice, text, and data services. Cricket Wireless was founded in 1999 by Leap Wireless International, Inc. Currently, it operates as a subsidiary of AT&T Inc.

AT&T Careers

Joining AT&T means becoming part of a global team known for driving innovation and leading the telecommunications industry. It's an opportunity to grow your career at one of the most diverse and resource-rich companies in the world. Work You'll Do At AT&T, we're not just about phone lines and data plans. We're about connecting people and fostering relationships. As a member of our team, you'll help deliver cutting-edge solutions across various sectors, ensuring that our services are not only available but also transformative. Lead with Innovation Embrace a role at AT&T where technology meets creativity. Our professionals lead the market in developing and deploying technology solutions that transform how people communicate and do business. We are pioneers in creating new paths for technology, with a focus on sustainable and responsible innovation. Join a Diverse and Inclusive Team AT&T is committed to diversity and inclusion, ensuring that all employees can thrive. We are proud to offer diversity training and leadership programs that empower our team members to grow professionally and personally. Our culture is one of inclusivity, where every voice is heard and valued. Explore Job Opportunities Whether you're looking for an entry-level position or a more senior role, AT&T offers a range of job opportunities across various fields. From engineering to marketing, our team is composed of skilled professionals who are leaders in their respective areas. Internship Programs Kickstart your career with an AT&T internship. Gain hands-on experience, work on real projects, and learn from leaders in the industry. Our internships provide a robust platform for learning and growth, helping you build skills that are crucial for future success. Benefits and Growth AT&T is dedicated to the growth and development of its employees. We offer comprehensive benefits, including health care, retirement plans, and continuous professional development opportunities. With resources like career coaching and resume workshops, we support your journey every step of the way. Networking and Professional Development Expand your professional network within AT&T through various networking events, mentorship opportunities, and collaborative projects. Our focus on career development is designed to help you reach your professional goals, enhancing your skills and preparing you for leadership roles. Stay Connected Join Our Team Discover the career you've always wanted by exploring the open positions at AT&T. We are constantly on the lookout for passionate, innovative, and driven individuals to join our team. Check out our current job listings and find where your skills and interests align with our needs. Keep Up to Date Stay informed with the latest career tips, company news, and industry insights—all from the professionals who are part of our team. AT&T is a place where you can make an impact, leading the way in the telecommunications industry. Job Alert Emails Customize your experience by signing up for job alerts that match your career preferences. Stay ahead of the curve and be the first to know about exciting and rewarding opportunities at AT&T. At AT&T, your career is poised for success, equipped with the right tools, culture, and team to make it happen. Join us and be part of a company that values innovation, leadership, and a diverse workforce.
Learn more about AT&T
Size
203,000 employees
Market Cap
$131.2 billion
Industry
Net Income
-$5.1 billion
Founded
1983
5 Year Trend
+0.6%
Revenue
$171.7 billion
NASDAQ

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