Job Description - add details here
Basic Description
We are seeking a highly skilled Technical Writer with 5-10 years of experience who brings a strong blend of technical documentation expertise, SharePoint administration, and development capability. This role is responsible for creating, managing, and enhancing technical documentation while designing and maintaining SharePoint-based knowledge management solutions. The contractor will partner with technical and business teams to deliver clear, user-friendly, and scalable documentation that supports enterprise systems and initiatives.
Responsibilities
Develop, write, and maintain technical documentation including user guides, admin guides, and SOPs
Translate complex technical concepts into clear, concise, and user-friendly content
Design and maintain SharePoint sites, libraries, navigation, and metadata structures
Build and enhance SharePoint solutions using lists, libraries, web parts, and workflows
Manage document lifecycle processes including version control, governance, and archival
Develop and enforce documentation standards, templates, and style guidelines
Collaborate with business and technical SMEs to gather requirements and validate content
Participate in Agile/SDLC processes to ensure documentation aligns with project delivery
Create diagrams, workflows, and visuals to enhance content usability
Identify opportunities to improve documentation processes and leverage Microsoft 365 tools including Copilot
Qualifications and Soft Skill Requirements
Bachelor's degree in Technical Writing, Communications, Information Systems, or related field
5-10 years of experience in technical writing or documentation development
Experience supporting enterprise systems, applications, or technical teams
Strong communication and stakeholder engagement skills
Ability to translate complex technical information into clear, actionable documentation
Strong attention to detail and commitment to quality
Ability to manage multiple priorities and work independently
Desired Skills
Strong expertise in SharePoint administration (site design, libraries, governance)
Experience with SharePoint development (pages, lists, workflows, integrations
Proficiency in Microsoft 365 tools (Word, Excel, PowerPoint, Teams)
Familiarity with Agile or SDLC methodologies
Experience with diagramming tools such as Visio
Knowledge of information architecture and content design principles
Experience using AI tools (e.g., Copilot) to improve documentation efficiency
Skills and Requirements - add details here
