DescriptionAre you the person on the floor everyone comes to when they want it done right the first time? Do you get a charge out of taking everything in your head and turning it into something the next person can actually follow? Would you rather build a training program from the ground up than inherit someone else's? Do you take quiet pride in coaching a new hire until the work finally clicks for them? Are you just as at home wiring up a station as you are standing in front of a group teaching it?
If this sounds like you, then we need to talk...
Frazer, a leading builder of emergency medical vehicles and mobile healthcare units, is seeking a Master Technical Facilitator to join our Learning & Development team. Reporting to our Learning & Development Supervisor, this role will be the hands-on training presence inside our Manufacturing Training Center - helping build it, then running it day to day. The work directly shapes how quickly and how well every new builder is ready to put life-saving vehicles on the road.
What Does a Week in the Life of the Master Technical Facilitator Look Like?
- Participates actively in the setup and buildout of the Manufacturing Training Center, including bay configuration, equipment staging, station setup, and visual-aid installation.
- Walks the floor and the Training Center bays, coaching new hires through hands-on tasks until the work clicks.
- Sits down with seasoned SMEs to pull apart how a station really runs, then turns that knowledge into clear work instructions.
- Films station demonstrations and builds Dozuki procedures that become the backbone of the curriculum.
- Runs competency evaluations, signs off on L1-L4 progressions, and logs results in Docebo.
- Fires up the demo ambulance for immersive training sessions before trainees ever touch the live floor.
- Spots skill gaps in real time and feeds them back to the L&D Supervisor for curriculum tweaks.
- Keeps the Training Center clean, organized, and ready - every tool and station set up to standard.
- Huddles with production supervisors to make sure training priorities match what the floor actually needs.
Required Education and Experience:
- 5+ years of manufacturing operations experience.
- 3+ years in technical training, workforce development, or production leadership.
- Strong hands-on knowledge of fabrication, assembly, electrical systems, and production workflows.
- Demonstrated ability to teach, coach, and develop people in a hands-on production setting.
- Experience working in a Lean Manufacturing environment.
Preferred Education and Experience:
- Technical or Associate's degree, or an equivalent combination of education and hands-on experience.
- Lean / Six Sigma or train-the-trainer credential (e.g., TWI Job Instruction).
- Experience with Dozuki, Docebo, or similar work-instruction and LMS platforms.
Skills (to Pay the Bills)
Here's a list of a few competencies that the Master Technical Facilitator at Frazer should have...
- You know the work - you've built it, fixed it, and can explain exactly why it's done that way.
- You're a natural teacher who can break a complicated task into steps anyone can follow.
- You're meticulous about getting it right, because a sloppy work instruction shows up as a defect downstream.
- You like building something from scratch and then running it with discipline every single day.
- You stay calm and credible on a loud, busy floor, and people trust your judgment.
- You see standardized work and Lean thinking as simply how good work gets done.
What's in it for you:
- A weekly paycheck - you get paid every Thursday.
- Company shutdown from Christmas through New Year's, plus 10 paid holidays and PTO that starts accruing from day one.
- On-site micromarket, flexible schedules, and a real work-life balance.
- Free financial wellness classes plus professional development and skills training.
- 401k with company match, health, dental, and disability coverage.
- A culture built on honesty, accountability, and continuous improvement - not politics.
Compensation
$102,000- $126,000 annually
Commensurate with education, certifications, and experience.
Schedule & Location
Mon- Fri 7:00 AM-3:30 PM
Onsite - 1410 Gillingham Ln., Sugar Land, TX 77478
No travel required. Occasional evening or weekend work.
Ready to Apply?
Visit www.frazerbilt.com/careers/job-openings/ and complete the following steps:
- Online application + resume (cover letter optional).
- Culture Index Survey - takes 5-12 minutes. Complete on a computer, tablet, or laptop (not a smartphone). Take it in your native language for the most accurate results.
- WOTC Questionnaire - optional, confidential, and has no effect on your application.
If you've read this far, you already know whether this is you.
Apply now - we'd love to meet you.
