OverviewTechnical Training Designer & Instructor
Arlington, VA
The Technical Training Designer & Instructor is responsible for designing and developing the training curriculum, which includes analyzing training requirements, designing/developing training materials, and maintaining content to ensure accuracy and relevance. The Technical Training Designer & Instructor evaluates the effectiveness of training programs and implements improvements such as user guides, training manuals, job aids, and other informational materials. In addition, the Technical Training Designer & Instructor assesses training needs and recommends the most effective delivery method based on the requirements. Available solutions may include in-person classroom instruction, webinars, distance learning, and written training briefings.
Responsibilities
- Design, develop, and maintain new training curriculum to include instructional materials, presentations, multimedia content (graphics, videos, posters), and learning resources.
- Evaluate, adapt, and revise training materials to ensure effectiveness and alignment with evolving program requirements.
- Analyze training needs and recommend instructional strategies, training, and delivery methods to meet customer requirements.
- Facilitate and deliver instructor-led, virtual, on-demand, and webinar training utilizing Microsoft Teams and various instructional technologies.
- Serve as primary training design point of contact for the DPM Training Program Administrator in the development and design of training curriculum, to include attending regular collaboration meetings both in-person and virtually.
- Collaborate with the Department of State DPM Training Program Administrator regarding training curriculum to ensure the quality and uniformity of materials produced as well as ensure training program improvements.
- Conduct research, collaborate with SMEs and other stakeholders to ensure accuracy, standardization, and validation of training.
- Maintaining and managing the Training SharePoint site to ensure content remains current and accessible.
- Travel to CONUS and OCONUS locations to facilitate training to support training delivery as required (Travel 25%). The role also requires flexibility in work hours to accommodate training across multiple international time zones.
- Other duties as assigned.
Qualifications
- High school diploma or GED equivalent
- 2+ years9 experience developing training and instructional materials and providing instructor-led training.
- 2+ years of experience with the MS Office suite
- Experience in creating graphic materials such as posters, job aids, diagrams, and instructional guides with images and graphics.
- Experience in presenting training/presentations to a group, both in-person and virtually
- Experience in conducting online research to gain knowledge or resolve technical issues
- Secret Clearance required
- Successfully pass background and drug screening
Preferred Qualifications:
- Knowledge of Diplomatic Pouch and Mail operations/workflows.
Knowledge, Skills, and Abilities:
- Proficient in designing and producing media/materials using graphic elements and software
- Proficient in creating high-quality presentations and slide shows
- Proficient with Adobe Illustrator, Photoshop, and PDF applications
- Proficient in public speaking
- Able to proactively self-direct, triage tasks, problem solve, and work independently
- Expert knowledge of MS PowerPoint
- Expert Knowledge of MS Teams
- Strong knowledge of Adobe Creative Cloud
- Strong knowledge of MS SharePoint
- Ability to communicate clearly in English, both verbally and in writing
Estimated Salary/WageUSD $82,000.00/Yr. Up to USD $115,816.43/Yr.
