TECHNICAL SUPPORT SPECIALIST - 250 DAY

Prince William County Public Schools

$72K — $115K *
Education, Government & Non-Profit
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-4 years of experience in technical support or IT helpdesk roles.
  • Proficiency in troubleshooting software and hardware issues.
  • Strong knowledge of safety management practices for technology resources.
  • Excellent communication skills for user support.
  • Ability to work collaboratively with Instructional Technology Coaches.

Responsibilities

  • Install and configure technology resources in the school division.
  • Perform maintenance and repairs on technology hardware.
  • Troubleshoot technical issues for users effectively.
  • Manage security protocols for technology systems.
  • Collaborate closely with Instructional Technology Coaches on support strategies.

Benefits

  • Supportive work environment within an educational context.
  • Opportunity to work closely with technology coaches and educators.
  • Career development opportunities within the school division.
  • Hands-on experience with a range of technology tools and systems.
Full Job Description
JOB STATUS:
OPEN

EFFECTIVE:
2026-27

POSTING DATE:
07/17/2026

CLOSING DATE:
07/28/2026 04:30 PM

POSTING NUMBER:
00059820

SCHOOL/DEPARTMENT:
Information & Instructional Technology

LOCATION:
Prince William County,VA

POSITION TITLE:
TECHNICAL SUPPORT SPECIALIST - 250 DAY

ADDITIONAL

INFORMATION/REQUIREMENTS:

An essential function of this position is the ability to work in person and physically report for work on site.

7.5 hours/day

JOB SUMMARY:
This position involves working in the installation, configuration, operation, repair, maintenance, troubleshooting, and security management of technology resources within the School Division. This position provides support to users in the use of software and technology hardware and is performed under the general supervision of the Supervisors of Workstation Support. To perform this job successfully, it is necessary to collaborate on an ongoing basis with the school based Instructional Technology Coach (ITC).

Job Description

SALARY:
Hiring Range: $38.61 - $61.82/hour ($72,387 - $115,911/year)

DAYS:
250

FULL TIME/PART TIME:
Full Time

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