Abbott

Technical Support Scientist

Abbott$81K — $141K *
Pharmaceuticals & Biotech
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • BA or BS in Chemistry or Biological Sciences
  • Minimum 3 years' experience in related field
  • Strong verbal and written communication skills
  • Good technical writing skills
  • Demonstrated problem-solving and troubleshooting skills
  • Knowledge of a variety of lab equipment and their operation
  • Ability to follow detailed instructions and maintain accurate records

Responsibilities

  • Conducts experiments and investigations related to drug testing
  • Develops new methods for project advancement with guidance
  • Analyzes data and proposes solutions to technical problems
  • Performs customer complaint investigations and writes reports
  • Maintains and reviews laboratory documentation accurately
  • Works collaboratively on projects and provides support to junior staff
  • Summarizes results and maintains records of laboratory activities

Benefits

  • Health and wellness benefits to support family well-being
  • Diverse career opportunities within a global company
  • Professional development and growth
  • Collaboration and teamwork environment
  • Contribution to meaningful work in diagnostics and healthcare
Full Job Description
JOB DESCRIPTION:

Technical Support Scientist

The Opportunity

Abbott Rapid Diagnostics is part of Abbott's Diagnostics family of businesses, bringing together exceptional teams of experts and industry leading technologies to support diagnostic testing which provides important information for treatment and management of diseases and other conditions.

The position of Technical Support Scientist is within our Toxicology Business Unit located in Pomona, California. This position will provide technical support functions within our Drugs of Abuse manufacturing facility. The position will primarily be focused on participating in moderate complexity, short-to long-duration projects, product improvements, change control processes, investigations and resolving technical issues in coordination with another department. This position will also conduct verification or validation study for new or modified material and generate reports.

What You'll Work On
  • Has a good knowledge for each process of products testing
  • Investigates and may create and develop new methods and processes for project advancement with guidance from more experienced colleague
  • Familiarity with all aspects of product
  • Conducts experiments of moderate complexity projects, seek advice when needed from more experienced colleagues for more complicated technical and design challenges
  • Possesses and applies knowledge of principles, practices, and procedures of particular field of specialization to the completion of moderately complex assignments.
  • Works on problems of moderate and diverse scope in which analysis of data requires evaluation of identifiable factors. Proposes potential solutions to more advance problems.
  • May plan and work on projects of smaller complexity under limited supervision.
  • Perform customer complaint investigation and write report
  • Work independently and effectively. Cooperatively work with others in all matter of the organization
  • Be able to prioritize and handle multiple tasks and responsibilities, attention to details
  • Moderate computer skill and moderate knowledge of MS Excel and MS Word
  • Use Agile to issue quality incidence; perform root cause investigation and write investigation report
  • No formal supervisor duties, but may direct less experienced staff in their day-to-day work and assist in problem solving
  • Test product, compile data, perform data analysis and prepare reports for product improvements and investigations
  • Maintain records of laboratory activities in a professional, accurate manner
  • Report progress and results to manager on a regular basis
  • Evaluate and recommend improved testing methods
  • Able to solve process-related questions/problems
  • With minimal guidance can write verification and validation protocols and reports, order materials needed to complete procedures, write technical reports
  • Actively participate in departmental meetings as well as representing Technical Support on project teams
  • Establish new and modify existing documentation in a manner which will achieve accuracy and avoid errors and potential production issues
  • Review, edit and process changes to controlled documentation such as procedures, forms, etc., in an electronic document management system
  • Use Microsoft Excel and Word to compile test data, perform appropriate analyses and write technical report/documentation such as deviation reports, validation protocol and trend analyses
  • Understands and is aware of the quality consequences which may occur from the improper performance of their specific job; has awareness of device defects that may occur in their area of responsibility, including product design, verification and validation, manufacturing and testing activities
  • Responsible for exhibiting professional behavior with both internal/external business associates that reflects positively on the company and is consistent with the company's policies and practices; build productive internal/external working relationships
  • Carries out duties in compliance with established business policies
  • Knowledgeable of federal and other regulations, e.g. QSR's, ISO and FDA
  • Other duties as assigned, according to the changing needs of the business


Required Qualifications
  • BA or BS in Chemistry or Biological Sciences
  • Minimum 3 years' experience in related field
  • Strong verbal and written communication skills
  • Good technical writing skills
  • Ability to follow detailed instructions, maintains accurate records and notes, and carries out assignments in a thorough, conscientious fashion while adhering to safe laboratory practices
  • Able to carry out experiments following established guidelines and summarize results accurately.
  • Demonstrate problem-solving and troubleshooting skills
  • Knowledge of a variety of lab equipment and their operation
  • Able to functionally direct junior research staff


Preferred Qualifications
  • Knowledge and ability to use MS Office and other manufacturing systems
  • Adaptable and willing to take on multiple new tasks and responsibilities
  • Independent collaborative self-starter with the ability to make appropriate quality-related decisions in real time
  • Process orientated, Logical, analytical, meticulous, highly organized and able to analyze data & implement solutions
  • Proven ability to work effectively within a team environment while satisfying individual responsibilities and objectives


Apply Now

Learn more about our health and wellness benefits, which provide the security to help you and your family live full lives: www.abbottbenefits.com

Follow your career aspirations to Abbott for diverse opportunities with a company that can help you build your future and live your best life.

The base pay for this position is
$81,500.00 - $141,300.00
In specific locations, the pay range may vary from the range posted.

JOB FAMILY:
Research and Discovery

DIVISION:
TOX ARDx Toxicology

LOCATION:
United States > Pomona : 829 Towne Center Drive

ADDITIONAL LOCATIONS:

WORK SHIFT:
Standard

TRAVEL:
No

MEDICAL SURVEILLANCE:
Not Applicable

SIGNIFICANT WORK ACTIVITIES:
Continuous sitting for prolonged periods (more than 2 consecutive hours in an 8 hour day), Continuous standing for prolonged periods (more than 2 consecutive hours in an 8 hour day), Keyboard use (greater or equal to 50% of the workday)

About Abbott

Abbott Careers

Joining Abbott means becoming part of a globally diverse team dedicated to making a lasting impact on human health. As a leader in healthcare innovation, Abbott provides a dynamic workplace where careers flourish through growth, leadership, and diversity training.

Opportunities at Abbott

Explore a world of opportunities with our team. Whether you're seeking job opportunities in engineering, marketing, research, or healthcare, Abbott offers a variety of positions that allow professionals to grow their careers. Our commitment to diversity and innovation is evident in every aspect of our work, fostering an inclusive culture that values each team member's contribution.

Work You'll Do

At Abbott, every role contributes to our mission of helping people live fuller lives through better health. From groundbreaking research in medical devices to advancements in pharmaceuticals, our team is at the forefront of healthcare innovation. By joining Abbott, you are not just accepting a job; you are embarking on a path of professional and personal growth.

Internship Programs

Kickstart your career with an Abbott internship. Our programs provide invaluable industry experience and a chance to develop essential skills in a real-world setting. Interns at Abbott work on projects that matter, gaining the experience and knowledge necessary to succeed in their future careers.

Professional Development

Abbott is dedicated to the continuous professional development of its employees. With access to cutting-edge technology, leadership programs, and diversity training, our team members are equipped to lead and innovate within the healthcare industry. We support your career journey with robust training programs, mentorship, and opportunities for networking and professional growth.

Benefits and Culture

Our employees enjoy comprehensive benefits designed to support their life and well-being. From health insurance to retirement plans, we ensure our team has everything they need to thrive. Abbott's culture is built on a foundation of respect and integrity, united by a shared commitment to improving health outcomes.

Join Our Team

Discover the impact you can make with a career at Abbott. We are hiring individuals who are passionate, curious, and driven to lead. Search open positions that match your skills and interests on our Jobs page. Prepare your resume, sharpen your interview skills, and get ready to join a team that's at the cutting edge of healthcare solutions.

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Explore Abbott

With a commitment to improving life through innovation, leadership, and diversity, Abbott is a place where you can fulfill your potential. See what exciting and rewarding opportunities await at Abbott by exploring our career opportunities today.

SEARCH ABBOTT JOBS

Join us in our mission to make the world a healthier place through innovation, leadership, and diversity. Your journey to a fulfilling career at Abbott starts here.
Learn more about Abbott
Size
113,000 employees
Market Cap
$189 billion
Industry
Net Income
$4.4 billion
Founded
1944
5 Year Trend
+15.6%
Revenue
$34.6 billion
NASDAQ

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