Technical Services Field Supervisor III 1

Votorantim Cimentos

$80K — $90K *
Technical Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma and industry-related certifications or equivalent technical concrete education.
  • 5+ years of experience in Concrete Production and Testing or equivalent education/experience combination.
  • Certifications required: ACI Level 1 and IDOT Level 2.
  • Strong knowledge of concrete production and testing processes.
  • Exceptional organizational and time management abilities.
  • Ability to interpret diverse instructions from various formats.
  • Proficiency in Microsoft Office, particularly Excel and Outlook.

Responsibilities

  • Develops and supervises plans for efficient use of materials, equipment, and employees.
  • Trains personnel on product quality, features, and benefits.
  • Implements work processes to achieve company goals and performance targets.
  • Manages and develops personnel in direct and indirect roles.
  • Monitors pour schedules and ensures quality control presence on high-priority projects.
  • Conducts concrete and raw material testing, applying statistical quality control procedures.
  • Investigates product complaints, conducts testing, and collaborates with sales for resolutions.

Benefits

  • Opportunities to collaborate globally and grow in different areas.
  • Training and professional development resources.
  • Access to Employee Resource Groups (ERGs) for mentorship and leadership.
  • Tuition reimbursement to support further education.
  • Comprehensive medical, dental, and vision insurance coverage.
  • 401K and RRSP plans available with employer contributions.
  • Confidential Employee Assistance Program (EAP) for personal and family needs.
Full Job Description
Summary/Job Scope:

Manages product quality while promoting products, concrete knowledge and Company image to customers by performing the following duties personally or through subordinates.

Key Responsibilities:
  • Develops and supervises plans for efficient use of materials, equipment and employees.
  • Trains operating personnel on product quality, features and benefits.
  • Develops work process to help meet or exceed Company goals & objectives as well as performance targets.
  • Manages, trains and develops direct and indirect personnel.
  • Monitors pour schedules and insures QC presence on High Priority projects.
  • Visits job sites, attends pre-pour meetings and calls on customers promoting value-added products, collecting market and job information.
  • Performs ongoing ACI & ASTM concrete and raw materials testing. Records test data, applying statistical quality control procedures. Applies statistical quality control procedures. Evaluates data, writes reports and generates graphs and charts to validate or indicate deviations from existing standards.
  • Evaluates existing quality or productions standards and procedures, recommends modifications and leads their implementation.
  • Reviews and supervises the work of Concrete Testing Services.
  • Advises upper management on product development issues arising from product problems identified through technical support calls with customers.
  • Leads investigation of complaints, identify possible causes, conducts further testing, proposes resolution and works with sales to resolve customer complaints.
  • Leads Research and Development initiatives within the group, optimizing and improving the quality of current concrete mixes.
  • Acts as a mentor to new or less experienced QC Field personnel relating to technical knowledge.
  • Conducts audits and makes ongoing improvements to the Quality Performance System.
  • Completes all required paperwork (reports, forms, letters, etc.).
  • Conducts onsite safety observations.

Qualifications:
  • Education High School Diploma and Industry related certifications or equivalent education in a technical concrete college.
  • 5+ Years related experience in Concrete Production and Testing or equivalent combination of education and experience.
  • Qualified applicant must have the following certifications:
    • ACI Level 1
    • IDOT Level 2
  • Must have knowledge of concrete production and testing.
  • Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists.
  • Must have strong organizational and time management skills.
  • Ability to handle multiple tasks in a high profile and fast paced environment is required.
  • Excellent communication skills and the ability to work a flexible schedule are required.
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
  • Knowledge in Microsoft Office, Excel and Outlook.Familiarity with DOT regulations

Note:
  • This job description may not cover all duties and requirements and may include additional tasks as assigned by the supervisor.

WHAT'S IN IT FOR YOU?

Being part of VCNA is being part of building famous landmarks such as Toronto's CN Tower, Roy Thompson Hall, Maple Leaf Gardens and the Darlington Nuclear Station and Ryerson Centre, St. Regis Chicago and 150 N. Riverside, Louis High-Speed Rail in Chicago and more
  • Opportunities to collaborate with teams around the globe and growth opportunities in different areas
  • Training, professional development
  • Access to Employees Resource Groups (ERGs), including SheBuilds, which fosters mentorship, leadership development and community support for women at VCNA
  • Tuition reimbursement/assistance
  • Competitive wages, vacation and holiday time
  • Medical, dental, vision, disability and life insurance
  • RRSP and DC (CAN) and 401K (U.S.)
  • Employee Assistance Program (EAP): confidential support for you and your family (CAN)
  • Educational scholarship program for dependents of regular salaried employees.
  • Fertility drug coverage
  • Paid Maternity Leave Top Up

Salary Range: $80,000-$90,000

This posting is for a vacant position.

OUR PEOPLE

We care about people - all people. At VCNA, we take safety, health and wellness seriously. We're dedicated to giving our employees a safe workplace, our neighbors a safe environment and our customers a high-quality and safe product. Safety first -and always!

Our VC Way reflects who we are, inspiring us to unite our culture and be our best: Our Way of Being: ethical and respectful, Our Way of Working: together with excellence and Our Way of Thriving: with the courage to transform.

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