Huntsman Corporation

Technical Service Manager

Huntsman Corporation • $100K — $130K *
Derry, NH 03038In-Person
Technical Services
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Polymer Science, Plastics Engineering, Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical discipline.
  • 8+ years in technical service, applications engineering, or related roles in the polymer or elastomer industry.
  • 3+ years in leadership and people management roles.
  • Experience in customer-facing technical service and application development.
  • Strong knowledge of thermoplastic polyurethane (TPU) and elastomers, including processing technologies.

Responsibilities

  • Lead all Technical Service and Applications Engineering activities for TPU and liquid polyurethane elastomers.
  • Provide strategic technical leadership for customer support and product validation.
  • Serve as the senior authority on customer processing and product challenges.
  • Develop technical strategies to enhance customer relationships and business performance.
  • Support key customers through technical engagement and product evaluations.

Benefits

  • Opportunity to lead and mentor a high-performing technical team.
  • Engagement in cross-functional collaboration across diverse teams.
  • Exposure to a variety of processing technologies within the elastomer industry.
  • Opportunity to participate in industry conferences and technical events.
Full Job Description
Job Description:

Technical Service Manager

Huntsman is seeking a Technical Service Manager supporting the Polyurethanes - Elastomers Business Unit located in Derry, New Hampshire or Auburn Hills, Michigan. This position will report to the Commercial Manager / Business Director, Elastomers.

Job Scope

The Technical Service Manager is responsible for leading the Technical Service and Applications Engineering organization supporting the TPU and liquid polyurethane elastomers business across the Americas region. This leadership role provides strategic and technical direction for customer support, application development, product validation, and commercialization activities while driving business growth, customer satisfaction, and market expansion. The position works closely with Sales, Marketing, Manufacturing, R&D, Quality, Supply Chain, and customers to develop innovative solutions and ensure successful deployment of Huntsman technologies.

In summary, as the Technical Service Manager, you will:
  • Lead and coordinate all Technical Service and Applications Engineering activities in support of TPU and liquid polyurethane elastomer business growth objectives.
  • Provide technical leadership and strategic direction for customer support, application development, troubleshooting, product validation, and innovation projects.
  • Serve as the senior technical authority for customer processing, application, and product performance challenges.
  • Develop and implement technical strategies that strengthen customer relationships and enhance business performance.
  • Support strategic customers and key accounts through technical engagement, plant trials, product evaluations, and troubleshooting activities.
  • Partner with commercial teams to identify technical opportunities that drive product differentiation and profitable growth.
  • Provide expert recommendations regarding material selection, processing optimization, and application development.
  • Lead customer validation programs, field demonstrations, and commercialization activities for new technologies.
  • Collaborate with R&D, Technology & Innovation, Manufacturing, and Quality teams to accelerate new product development and commercialization.
  • Establish best practices for technical investigations, customer support, laboratory activities, and technical documentation.
  • Oversee laboratory testing, pilot-scale evaluations, and customer validation programs.
  • Lead, develop, mentor, and retain a high-performing Technical Service and Applications Engineering team.
  • Establish performance objectives, development plans, and succession planning for direct reports.
  • Monitor market trends, emerging technologies, competitive products, and customer requirements.
  • Participate in industry conferences, customer innovation forums, and technical events to support market development initiatives.
  • Manage department budgets, laboratory resources, technical projects, and travel expenditures.
  • Drive continuous improvement initiatives that improve technical service effectiveness and customer satisfaction.
  • Champion Huntsman's Environmental, Health, and Safety (EHS) culture and ensure compliance with applicable safety regulations and product stewardship requirements.


Qualifications

You must possess the below minimum qualifications to be initially considered for this position. Preferred qualifications are in addition to the minimum requirements and are considered a plus factor in identifying top candidates.

The candidate must have an unrestricted right to work for Huntsman in the United States.

Minimum Qualifications
  • Bachelor's degree in Polymer Science, Plastics Engineering, Chemistry, Chemical Engineering, Materials Science, Mechanical Engineering, or a related technical discipline.
  • Minimum of 8 years of experience in technical service, applications engineering, product development, manufacturing support, or related roles within the polymer or elastomer industry.
  • Minimum of 3 years of leadership and people management experience.
  • Experience leading customer-facing technical service, application development, product validation, and field trial activities.
  • Strong knowledge of thermoplastic polyurethane (TPU), elastomers, thermoplastics, polymer processing, and application development.
  • Experience with extrusion, injection molding, compounding, film and sheet production, or related processing technologies.
  • Proven ability to troubleshoot manufacturing, product performance, process, and quality issues.
  • Experience supporting customer technical trials, product commercialization, and new business development activities.
  • Strong project management and cross-functional leadership experience.
  • Excellent communication, presentation, and customer relationship management skills.
  • Ability to travel approximately 25-40%.


Skills and Knowledge
  • Strong technical leadership capabilities.
  • Customer-focused mindset with the ability to build and maintain strategic relationships.
  • Excellent analytical problem-solving and troubleshooting skills.
  • Strategic thinking and business acumen.
  • Ability to lead and develop high-performing technical teams.
  • Strong project management and organizational skills.
  • Ability to influence and collaborate effectively across multiple functions and organizational levels.
  • Innovation-oriented approach with a focus on continuous improvement.
  • Strong verbal, written, and presentation communication skills.
  • Results-driven with a proactive and solution-focused mindset.
  • Ability to manage multiple priorities and complex projects simultaneously.


Preferred Qualifications
  • Direct experience within the TPU industry.
  • Master's degree in a relevant technical discipline.
  • Experience managing technical teams across multiple locations.
  • Knowledge of automotive, industrial, footwear, wire and cable, film and sheet, and specialty TPU applications.
  • Six Sigma, Lean Manufacturing, or equivalent continuous improvement certification or experience.
  • Experience with global customer support models and international technical collaboration.
  • Experience leading product commercialization and market development initiatives.
  • Advanced knowledge of polymer processing technologies and application engineering principles.


Working Environment
  • Work is performed within a combination of office, laboratory, pilot plant, manufacturing, and customer environments.
  • Frequent interaction with customers, manufacturing facilities, laboratories, and commercial teams.
  • Travel requirements of approximately 25-40% domestically and internationally as business needs require.
  • Occasional exposure to manufacturing and laboratory environments requiring the use of personal protective equipment (PPE).
  • Must be able to safely work in manufacturing, laboratory, pilot-scale, and customer production environments.
  • Ability to participate in customer trials, plant evaluations, technical demonstrations, and commercialization activities.
  • Must comply with all Huntsman Environmental, Health, Safety, and Product Stewardship requirements.


Additional Locations:

About Huntsman Corporation

Huntsman Corporation is a publicly traded global manufacturer and marketer of differentiated chemicals with 2013 revenues of over $11 billion. Their chemical products number in the thousands and are sold worldwide to manufacturers serving a broad and diverse range of consumer and industrial end markets. They operate more than 80 manufacturing and R&D facilities in 30 countries and employ approximately 12,000 associates within their 5 distinct business divisions.

Huntsman Corporation Careers

Join the dynamic team at Huntsman Corporation, a global leader in chemical solutions, where innovation meets diversity in every aspect of our business. As a company committed to excellence and sustainable growth, we offer unparalleled job opportunities across a wide range of disciplines.

Work You’ll Do

At Huntsman Corporation, you will be part of a culture that thrives on innovation, leadership, and professional excellence. Our team is dedicated to developing solutions that make a real difference in the world. We are looking for talented individuals who are eager to drive their career forward and make an impact through meaningful work.

Explore Career Paths

Whether you're a seasoned professional or a recent graduate, Huntsman Corporation offers a variety of career paths to help you achieve your potential. From engineering to marketing, our company provides a platform where skills and passion come together to foster personal and professional development.

Internship Programs

Kickstart your career with Huntsman Corporation’s internship programs. Gain invaluable industry experience, develop your skills, and build your professional network. Our internships provide a unique insight into our diverse operations, preparing you for a successful career in the chemical industry.

Benefits and Growth

Huntsman Corporation is committed to the growth and well-being of our team members. We offer competitive benefits, diversity training, and opportunities for career advancement. Our supportive environment encourages leadership and innovation, ensuring that every employee has the resources and support they need to succeed.

Join Our Team

We are continuously hiring new talent to join our global team. Search open positions that match your skills and interests. We look for passionate, curious, and solution-driven team players who are ready to take their career to the next level.

Stay Connected

Keep up to date with the latest job opportunities, employment trends, and company news. Enhance your career with tips from our industry leaders and learn how Huntsman Corporation is leading the way in chemical innovation.

Networking and Professional Development

At Huntsman Corporation, we believe in the power of networking and continuous learning. Our employees enjoy access to a variety of professional development programs and are encouraged to engage in leadership roles within and outside the company.

Apply Now

Ready to take the next step in your career? Explore job opportunities at Huntsman Corporation, submit your resume, and prepare for an interview that could lead to your next big position. Join us in our mission to innovate for a better tomorrow.

Huntsman Corporation Careers

Discover a world of opportunities where your ideas can improve lives and reshape the chemical industry. We are excited to see how your skills, innovation, and leadership can contribute to our continued success.

Search Huntsman Jobs

Find the position that’s right for you and apply today. Let’s build a sustainable future together at Huntsman Corporation.
Learn more about Huntsman Corporation
Size
9,000 employees
Market Cap
$5.1 billion
Industry
Manufacturing & Automotive
Net Income
$1 billion
Founded
1970
5 Year Trend
+2.4%
Revenue
$6 billion
NASDAQ
HUN
* Ladders Estimates

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