JOB DESCRIPTION
In this position the Technical Sales Specialist will provide full support in the field for sales in regards to the Quest Diagnostics technology portfolio including Electronic Medical Records (EMR) interface capabilities and Quanum. Within this integral position, you will drive sales growth and promote client retention through a collaborative effort with field sales representatives by positioning the company's growing connectivity technology solutions portfolio with customers and prospects. The Technical Sales Specialist will also act as the voice of the customer by listening to needs for product enhancements and providing critical feedback to the Product Marketing and Development teams within the organization. This position will be involved in converting clients who are ordering laboratory tests manually to electronic ordering.
This is a field-based position. The territory encompasses Northern California.
Pay range: $125,000-$135,000, plus yearly bonus
Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.
Benefits Information
We are proud to offer best-in-class benefits and programs to support employees and their families in living healthy, happy lives. Our pay and benefit plans have been designed to promote employee health in all respects – physical, financial, and developmental. Depending on whether it is a part-time or full-time position, some of the benefits offered may include:
- Day 1 Medical, supplemental health, dental & vision for FT employees who work 30+ hours
- Best-in-class well-being programs
- Annual, no-cost health assessment program Blueprint for Wellness®
- healthyMINDS mental health program
- Vacation and Health/Flex Time
- 6 Holidays plus 1 "MyDay" off
- FinFit financial coaching and services
- 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service
- Employee stock purchase plan
- Life and disability insurance, plus buy-up option
- Flexible Spending Accounts
- Annual incentive plans
- Matching gifts program
- Education assistance through MyQuest for Education
- Career advancement opportunities and so much more!
JOB RESPONSIBILITIES
- Become the expert on our connectivity solutions including our Quanum online client portal and EMR/LIS interfaces. Provide consultative support to ensure optimal placement and utilization of our solutions.
- Support the e-Requisition initiative as the Quest/client sales person to convert manual requisitions to eReqs.
- Develop a consultative and advisory relationship with key customers for their information technology needs.
- Subject matter expert around topics such as Meaningful Use, EHR adoption and workflow recommendations.
- Partner with IT and Sales teams to improve internal processes and drive growth of Lab revenue through the use of our technology solutions.
- Resource for Sales and is responsible for training the sales team both in the field and in formal settings (sales meetings, etc).
- Provide insights to sales team on leveraging technology to grow and enhance business relationships.
- Acts as sales team’s point of escalation for exceptional issues pertaining to Quest Diagnostics’ technology portfolio.
- Follows up with sold account to ensure proper utilization of connectivity and revenue growth in the account with an emphasis on promoting electronic orders
JOB QUALIFICATIONS
Required Work Experience:
- 3-5 years of successful sales experience or technical experience
- Proven ability to work independently in a cross-functional, matrix environment and collaborate with multiple levels and functions in the organization
- Strong knowledge of physician office workflow
Skills:
- Strong planning and organizational skills
- Demonstrated effectiveness in conveying information both in writing and verbally.
- Able to demonstrate solid communication skills, both oral and written.
- strong customer orientation ability to use basic selling skills and techniques.
- Solid PC skills including Microsoft Software.
Education
- Bachelor’s Degree Emphasis in IT, Life Sciences or Marketing (Preferred)
Licenses and Certifications
- Valid driver’s license (Required)
