About the team and what we'll build togetherKobie is seeking a dynamic and highly organized Technical Program Manager (TPM) to drive the successful execution of our product portfolio and optimize delivery across engineering teams. This role plays a critical part in ensuring product and engineering teams operate efficiently, meet delivery goals, and align work with broader business objectives. The TPM is not a developer, but a process leader focused on improving operations, managing workflows, and enabling delivery through visibility, structure, and collaboration.
How you will make an impactPortfolio Oversight & Visibility
- Oversee the entire product lifecycle, from intake and discovery through delivery, ensuring alignment with strategic goals and client commitments.
- Maintain comprehensive awareness of all product and feature queues
- Own dashboards that track queue volume, SLA adherence, backlog health, and delivery timelines.
- Ensure the smooth and efficient flow of requests and tasks across queues to minimize wait times and improve service delivery.
- Leverage data to identify areas in need of improvement and provide recommendations to leadership.
Governance, Reporting & Risk Management
- Lead quarterly planning sessions and facilitate quarterly commitment alignment across teams.
- Use Jira to review and track Product Owner (PO) updates for features within Program Increments (PIs).
- Ensure Product Owners document changes to scope, budget, and timeline, along with associated risks, prior to execution, and report them to leadership.
- Call out, track, report, and follow through on risks and issues until resolution.
- Automate status and progress reporting using integrated tools
- Deliver clear and consistent communications to stakeholders at all levels, including executive summaries of status, risks, dependencies, and timelines.
Cross-Functional Collaboration
- Serve as the primary point of contact for anyone within Kobie regarding:
- Product backlog and feature status
- Active development work
- Implementation related product features
- Client-committed initiatives
- Collaborate closely with Product Owners and stakeholders to ensure clear definition of Feature scope, and deliverable schedule.
- Partner with managers across the organization to coordinate seamless handoffs of work between teams.
- Support the prioritization of initiatives within product portfolio and software engineering, based on strategic objectives, resource constraints, and ROI.
Process Excellence
- Help evolve best practices, templates, and frameworks and dashboards to improve delivery, consistency, and transparency.
- Optimize workflows and enable teams to operate with clarity and agility.
- Drive business transition management, ensuring features delivered are understood and fulfill their intended value.
- Use metrics and trends to guide continuous improvement and operational maturity.
What you need to be successful- 5+ years of program or project management experience, with at least 2 years focused on product or technology initiatives.
- Strong understanding of modern product and software development methodologies (Agile, Scrum, Lean, etc.).
- Demonstrated ability to manage multiple complex initiatives in a fast-paced, cross-functional environment.
- Strong analytical mindset with experience using data to drive operational improvement.
- Technical proficiency with Atlassian suite (Jira, Jira Service Management, Jira Product Discovery) to design and manage workflows that align business processes with platform capabilities.Excellent written and verbal communication skills.
- Comfort working with both technical and business stakeholders.
- Proven ability to influence, collaborate, and lead across multiple levels of an organization.
