Fiserv

Technical Professional Services - Sr Professional II

Fiserv$67K — $120K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 4+ years in software implementations, data conversions, business analysis, or professional services in finance tech.
  • Proven ability to analyze complex data sets and document technical requirements.
  • Experience collaborating with cross-functional teams to gather and coordinate requirements.
  • Strong analytical skills for impact assessment, risk identification, and solution delivery.
  • Skilled in validating testing results, conversion outputs, and financial reconciliations.
  • Effective communication of technical concepts and project issues to clients and stakeholders.
  • Proficient in Microsoft Office, particularly Excel, for data analysis.

Responsibilities

  • Lead activities for data conversion and client onboarding projects, ensuring successful deployment.
  • Partner with clients and teams to define requirements and document project milestones.
  • Analyze source data and develop mapping specs for accurate client portfolio conversion.
  • Coordinate cross-system conversion activities and ensure production readiness for clients.
  • Validate conversion outputs and reports to meet accuracy and compliance standards.
  • Support client meetings, testing, and operational handoffs to facilitate timely project execution.
  • Troubleshoot issues throughout the conversion process and maintain project documentation.

Benefits

  • Fuel Your Life program for overall well-being support.
  • Paid holidays and generous time-off policies.
  • Access to no-cost mental health support via Employee Assistance Programs.
  • Living Proof program for recognizing peer contributions with redeemable points.
  • Eight Employee Resource Groups to enhance networking and collaboration.
  • Opportunities for professional growth through training and internal mobility.
  • Comprehensive health insurance options available from day one.
  • 401k match and Employee Stock Purchase Plan for retirement planning.
  • Tuition assistance program to support educational goals.
  • Paid parental and military leave options.
Full Job Description
Job Title
Technical Professional Services - Sr Professional II

About your role:

You will support the Financial Solutions organization by delivering client-facing data conversion and implementation services for payment processing solutions. You will partner with clients, project teams, business stakeholders, and technical resources to analyze, map, validate, and convert client data onto Fiserv platforms. Your work helps enable successful client onboarding, minimize operational disruption, and ensure accurate and reliable conversion outcomes.

What you'll do:
  • Lead data conversion and implementation activities for client onboarding and portfolio migration projects, including planning, validation, testing, deployment, and post-production support.
  • Partner with clients and internal teams to gather business and technical requirements, define conversion scope, document dependencies, and align delivery milestones.
  • Analyze source data and develop mapping specifications to support accurate conversion of client portfolios to Fiserv processing platforms.
  • Coordinate conversion activities across systems, testing, issue resolution, balancing, and production readiness to support successful client outcomes.
  • Validate conversion outputs, reports, data files, and related deliverables to ensure accuracy, quality, and compliance with established requirements.
  • Support client meetings, testing cycles, mock conversions, cutover activities, and operational handoffs to ensure timely project execution.
  • Troubleshoot conversion and production issues, maintain project documentation and status reporting, and identify risks, dependencies, and process improvement opportunities.


Experience you'll need to have:
  • 4+ years of experience supporting software implementations, data conversions, business analysis, technical delivery, or professional services in a financial services or technology environment.
  • Experience analyzing complex data sets, documenting technical requirements, and developing conversion or integration specifications.
  • Experience working with cross-functional teams to gather requirements, coordinate testing, manage deliverables, and support production readiness activities.
  • Strong analytical and problem-solving skills with the ability to assess impacts, identify risks, and support solution delivery.
  • Experience validating testing results, conversion outputs, reports, reconciliations, or financial balancing activities.
  • Ability to communicate technical concepts, project status, risks, and issue resolution to clients and internal stakeholders.
  • Proficiency with Microsoft Office products, including Excel or other data analysis tools.
  • Bachelor's degree and/or equivalent combination of education, work history and military experience.


Experience that would be great to have:
  • Experience with Fiserv Optis production programs and processes.
  • Experience supporting card issuing, payments, banking, or other financial services platforms.
  • Experience supporting client conversions, portfolio migrations, deconversions, or onboarding implementations.
  • Experience with data mapping, file layouts, interface validation, data transformation, or application programming interface (API) testing.
  • Experience working with mainframe technologies, COBOL, IBM Job Control Language (JCL), TSO/TPX, or similar legacy processing environments.


How you'll work:
  • This role is on-site Monday through Friday. Fiserv considers in-person collaboration to be an essential part of this role as in-person office experiences help support onboarding, teamwork, and overall productivity.
  • This role requires use of a computer and audio equipment.
  • This role requires being on-call during non-standard and/or overnight hours on a rotational basis.


Sponsorship:

You must currently possess valid and unrestricted U.S. work authorization to be considered for this role. Individuals with temporary visas including, but not limited to, F-1 (OPT, CPT, STEM), H-1B, H-2, or TN, or any candidate requiring sponsorship, now or in the future, will not be considered for this role.

Benefits at Fiserv:
  • Fuel Your Life program to support your physical, financial, social, and emotional well-being.
  • Paid holidays and generous time away policies.
  • No-cost mental health support through Employee Assistance Programs.
  • Living Proof program to recognize your peers' extra effort with points redeemable for rewards.
  • Eight Employee Resource Groups to foster a collaborative culture and expand your network.
  • Unparalleled professional growth with training, development, and internal mobility opportunities.
  • Medical, dental, vision, life, and disability insurance options available from day one.
  • Retirement planning including 401k match and discounted shares with the Employee Stock Purchase Plan.
  • Tuition assistance and reimbursement program.
  • Paid parental and military leave.


Salary Range
$67,500.00 - $120,000.00

These pay ranges apply to employees in New Jersey and New York. Pay ranges for employees in other states may differ.

It is unlawful to discriminate against a prospective employee due to the individual's status as a veteran.

This position is not eligible for an annual incentive opportunity and is also not eligible to earn commissions.

Thank you for considering employment with Fiserv. Please:

  • Apply using your legal name
  • Complete the step-by-step profile and attach your resume (either is acceptable, both are preferable).

About Fiserv

CashEdge(R) provides infrastructure that global financial institutions rely on to extend their online channels and enhance customer profitability. CashEdge delivers secure Online Money Movement and Advanced Account Aggregation platforms that power specialized retail banking and advisor applications. These proven solutions enable CashEdge's clients to create compelling online offerings that attract customers, generate revenues, and reduce costs. CashEdge serves top-tier financial institutions around the world. Clients and partners include Vanguard, RBC Financial Group, CIBC, Yahoo! Finance, Digital Insight, First Data, TD Canada Trust, NYCE, Laurentian Bank, Financial Fusion and Corillian. CashEdge has offices in New York and Silicon Valley.

Fiserv Careers

Join the Fiserv team today and be part of a dynamic company known for innovation, leadership, and a commitment to the professional growth of its employees. At Fiserv, we offer more than just job opportunities; we provide a platform where skills are honed, leadership is cultivated, and career aspirations are achieved. Work You’ll Do At Fiserv, we are constantly on the lookout for talented individuals eager to thrive in a culture that fosters growth and diversity. Our team is composed of professionals who lead the way in financial services technology. By joining us, you will collaborate with some of the brightest minds in the industry, working together to solve complex challenges and deliver innovative solutions that impact millions of people every day. Explore Our Job Opportunities Whether you're seeking an entry-level position or a more senior role, Fiserv offers a range of career paths in areas such as software development, project management, financial analysis, and client services. Our hiring process is designed to identify and attract individuals who are not only technically proficient but who also embody our values of integrity and responsibility. Internship Programs Kickstart your career with a Fiserv internship. Our internships provide invaluable workplace experience and networking opportunities that often lead to full-time employment. As an intern, you’ll gain hands-on experience while working on meaningful projects that directly contribute to the company’s goals. Benefits and Culture Fiserv is committed to the well-being and continuous development of our employees. We offer competitive benefits including health, dental, and vision insurance, as well as opportunities for professional development through leadership training and diversity programs. Our culture is one of inclusion, where every team member is valued and has the opportunity to contribute to our success. Career Growth and Development We believe in nurturing the potential of our employees through career development initiatives and continuous learning opportunities. At Fiserv, you will find a supportive environment where you can grow your career through on-the-job experiences, mentoring, and formal training. Stay Connected Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Start your journey with Fiserv today and help shape the future of financial services. Keep Up to Date Stay ahead with career tips, insider perspectives, and industry-leading insights you can put to use today—all from the people who work here. Job Alert Emails Personalize your subscription to receive job alerts, latest news, and insider tips tailored to your preferences. Discover the exciting and rewarding career opportunities that await at Fiserv. Explore, innovate, and grow with Fiserv. Let your career journey begin here, where you can make a real difference in the world of finance.
Learn more about Fiserv
Size
44,000 employees
Market Cap
$63.4 billion
Industry
Net Income
$958 million
Founded
1984
5 Year Trend
+24.1%
Revenue
$14.8 billion
NASDAQ

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