Role Summary

We are seeking a talented and motivated Technology Engineer to join our Member Portal 2.0 Team.

The Lead Tech Software Engineer serves as an experienced technical professional responsible for the design, implementation, support, and continuous improvement of enterprise technology solutions within assigned areas of responsibility.

This role handles complex assignments with limited supervision and team autonomy, providing clear communication, interpretations, and technical guidance within their area of specialty. The engineer applies developing professional knowledge to influence functional objectives and contribute to effective team practices. With growing decision-making authority, the position exercises creativity and sound judgment to deliver reliable, scalable solutions. This role is responsible for developing and supporting technology solutions to advance the Digital applications by using the latest technology, integrating with multiple data sources, and solving complex problems. The IT Engineer IV will work with a team of developers and interact closely with business subject matter experts to design and build solutions that help Medica members, providers and brokers do business with us using our portals.

Key Accountabilities

Solution Design, Implementation, & Quality

• Translate business requirements into technical designs, selecting appropriate technologies and patterns
• Develop clean, testable, secure code using modern programming languages and cloud based interfaces, using emerging AI solutions.
• Write SQL queries using Oracle or SQL Server to access data from multiple data sources
• Automate deployments and configuration using CI/CD pipeline tools such as Azure DevOps (ADO), GitHub, and Jenkins.
• Validate solutions via functional tests, performance benchmarking, and post-implementation reviews

Systems Engineering & Operations

• Maintain and optimize code (front end and back-end, apis), and define core infrastructure needs
• Utilize Test-Driven Development (TDD) to design and implement robust, high-quality code that ensures reliability and simplifies long-term maintenance.
• Execute change management processes, including peer reviews, change records, and rollback planning.

Incident & Problem Management

• Troubleshoot production incidents to resolve within SLAs and investigate root cause to prevent reoccurrence
• Implement monitoring and logging to assist with debugging.
• Proactively monitor software to identify vulnerabilities before they turn into outages
• Communicate incident status and next steps to stakeholders.
• Track recurring issues and convert learnings into backlog items, automation, or policy updates.

Security, Compliance, & Risk Management

• Enforce identity, access, and endpoint controls (e.g., least privilege, MFA, certificate management).
• Remediate security vulnerabilities through timely patching, configuration hardening, and dependency updates.
• Support audits by maintaining evidence (e.g., asset inventories, change logs, backup and recovery tests).
• Implement data protection and logging standards aligned to organizational policies and frameworks.

Documentation, Knowledge Sharing, & Collaboration

• Produce clear technical documentation: architecture diagrams, SOPs, runbooks, and comments in code.
• Develop and expand foundational understanding and use of Artificial Intelligence/AI
• Mentor peers and partner teams through code reviews, office hours, and knowledge sessions.
• Provide technical guidance to product owners, stakeholders and business partners on effort, risks, and trade-offs.
• Contribute to agile team rituals (standups, retros, sprint planning, demos, backlog refinement, PI planning) and drive continuous improvement.

Other Duties as assigned:

• Experience writing object-oriented code with java, React, and working with UI/UX designers to ensure optimal performance and accessibility.
• Experience in cloud platforms with end to end application building

Required Qualifications

• Bachelor's degree or equivalent experience in related field
• 5+ years of product related work experience beyond degree
• Proficient with Java and React

Preferred Qualifications

• Experience converting applications from .Net to Java
• Experience or exposure to Jireh
• Healthcare industry experience
• Analytical and systems thinking
• Strong communication, negotiation, and stakeholder alignment skills

This position is an Office role, which requires an employee to work onsite, on average, 3 days per week. We are open to candidates located near one of the following office locations: Minnetonka MN, Madison WI, Omaha NE, and St. Louis MO.

The full salary grade for this position is $100,300 - $172,000. While the full salary grade is provided, the typical hiring salary range for this role is expected to be between $100,300 - $150,465. Annual salary range placement will depend on a variety of factors including, but not limited to, education, work experience, applicable certifications and/or licensure, the position's scope and responsibility, internal pay equity and external market salary data. In addition to compensation, Medica offers a generous total rewards package that includes competitive medical, dental, vision, PTO, Holidays, paid volunteer time off, 401K contributions, caregiver services and many other benefits to support our employees.

The compensation and benefits information is provided as of the date of this posting. Medica's compensation and benefits are subject to change at any time, with or without notice, subject to applicable law.