Full Job Description
Amazon Web Services is looking for a Technical Infrastructure Program Manager (TIPM) to support and deploy one of the world's largest and most complex telecommunication networks. The role is responsible for the execution of a strategic plan to improve the business processes and deployment of hyper-scaled cloud infrastructure - fiber networks, oversight of quality control systems, pre/post-inspections for design validation, driving vendor management, and stakeholder communication for delivery schedules and invoices forecasts.
This opportunity is on the Fiber Deployment team that is within the Global Connectivity Infrastructure Development - GCID - organization, which is responsible for planning, developing, and acquiring the physical network solutions that drive Amazon's internal infrastructure and connect our services to the world.
Job expects travel up to 60% of the year for Project based inspections.
Key job responsibilities
Program management skills to monitor vendor delivery of physical infrastructure projects and delivering high quality fiber to make ready for circuit and data center turn-up. Technical skills of either fiber optic outside plant, process engineering, construction management, transport equipment, and quality control systems is required.
Reports to the Long-Haul Fiber Deployment Manager, and updates regularly with Fiber Deployment leadership through standardized reporting mechanisms
Serve as a key member of the GCID - Fiber Deployment team helping to drive overall Network Infrastructure strategy for long-haul circuits
Vendor management to deliver on time, measure progress, and rate through quality key performance indicators
Interface with key internal stakeholders (e.g. Networking, Data Center Engineering, Technical Project Managers, Data Center Management, Security, Backbone) to obtain their requirements and drive vendors to adhere to key business requirements.
Develop a quality management program that tracks defects, mitigates risks, standardizes root cause analysis, and implements key performance measures to rate vendor success
Understand the technical fiber requirements of our engineering teams and ensure the completed project meets these requirements
Understand the technical components for the hardware and network connectivity to deploy a long-haul network with outside plant, Inline Amplifiers (ILA's) and the power and security needs to light the network
Determining the DC/AC power supply (N+1, N+2, N+), regional power cord specifications, grounding requirements
Manage and track approved network plans with internal customers and stakeholders such as technical business developers, equipment vendors or construction vendors until the infrastructure is in service.
A day in the life
This role oversees deployment of long haul fiber infrastructure, and iterative procedural changes. The candidate drives the delivery of the network connectivity and never settles for the high level answer. The candidate with dive into the details to understand the true blockers and work to resolve them. This may include travel to the field, generation of weekly reports, and updating standards and specifications for a global deployment team. This position requires onsite visits to physical locations and is not a remote job. Physical inspections and learning the technical standards for outside and inside fiber plant is required, with a strong emphasis on fiber characterization - OTDR, PMD, CMD, ILA hardware requirements and quality inspections. In addition this role drives process improvement activities from inception to adoption related to increasing the velocity for the long-haul team to light fiber. This includes communication with stakeholders to identify the critical activities and how to implement solutions.
About the team
The GCID Fiber Deployment team overseas the installation and quality of the AWS clouds' owned/leased conduit and fiber cable for terrestrial networks. Our mission is to deliver for our internal customers ahead of schedule, backed by a culture of deep technical acumen and can-do attitude. We are customer focused through our team approach to help each other deliver, incorporate radical evolution to simplify processes, and are attentive to detail to ensure a quality product.
BASIC QUALIFICATIONS
- 3+ years of technical infrastructure management experience
- Knowledge of best practices and emerging technologies, related to infrastructure (i.e. network, data center, hardware, software)
- Experience with varying scenarios of infrastructure builds
- 3+ years Outside Plant fiber deployment and troubleshooting
PREFERRED QUALIFICATIONS
- Experience applying key financial performance indicators (KPIs) to analyses, or experience working with large-scale data mining and reporting tools (i.e. SQL, MS Power Query, Python)
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, CO, Denver - 127,100.00 - 171,900.00 USD annually