Lab & Quality Supervisor

Employment Type: Full-Time, Permanent

Location: Nekoosa, Wisconsin (Port Edwards)

Hours: 40 hours per week

Salary: $90k-$110k

Travel: N/A

Join The Team:

ERCO Worldwide is looking for a Lab & Quality Supervisor to join our Port Edwards team! The successful candidate will provide leadership and direction in laboratory and product quality assurance, lab instrumentation troubleshooting, and technical customer support. This supervisor will oversee a team of four Laboratory Technicians (and occasional interns) and coach operators to ensure all analytical procedures are performed in accordance with ERCO standards and practices. The role is responsible for maintaining compliance with ISO 9001 quality requirements, industrial health and safety regulations, and the Food Safety program. Additionally, the supervisor will support the Environmental/Technical Manager with environmental compliance activities, including sampling, monitoring, and data analysis.

The Role:

Process Control & Management of the Day-to-Day Operation of the Plant Analytical Lab

• Lead a Team of 4 Lab Technicians (Process Chemists)
• Ensure laboratory compliance with safety & environmental standards and regulations
• Administer all laboratory & hygiene regulatory reporting protocols to meet deadlines provided in regulations & permits
• Champion Lab Housekeeping for direct reports
• Administer a safety program for lab specific issues
• Annually certify lab procedures per environmental regulations
• Schedule analytical work to address the needs of production process & product distribution
• Maintain the plant LIMS system to support plant activities and ensure results are accessible and auditable

Quality Assurance/Product Quality Monitoring

• Serve as Quality Assurance Coordinator and Lead Auditor for Plant ISO 9001 compliance.
• Development & maintenance of plant analytical methods
• Manage Lab equipment to ensure reliable results
• Specify equipment & materials for environmental & lab processes to ensure reliability
• Monitor lab & environmental equipment reliability to determine optimum life through PM's
• Manage lab equipment calibration for critical equipment per ISO standards & environmental compliance
• Maintain Food Safety Program (FSMA) compliance

Technical Service

• Technical support for customers, ERCO customer service, & ERCO sales group on the safe use, handling, transportation & disposition of Chlor-Alkali products supplied by ERCO Worldwide (USA). The position evaluates & resolves customer complaints, issues & problems related to the use & performance of products to mutual satisfaction & in a way that prevents recurrence of the problem.
• Co-ordinates with the Corporate Logistics Compliance Department on customer education of Responsible Care® Product Stewardship related to environment & health risk associated with the handling & use of products
• Supports customers' needs by analyzing Customer Opportunity Reports that are generated against the Chlor-Alkali division & report metrics to the Chlor-Alkali business unit.

The Person:

• A Bachelor's degree in a relevant field-such as Inorganic Chemistry-or equivalent specialization with experience in analytical laboratory instrumentation (e.g., ICP, IC, GC, automated and manual titration, AA, pH, and conductivity) is required.
• A minimum of 6-10 years of proven experience managing a manufacturing laboratory, including supervising teams of fewer than five employees. Experience supporting operations and maintenance teams in identifying causes and corrective actions related to previously unknown residues or chemical byproducts is essential.
• Demonstrated experience working with R&D or external laboratories to assist plant personnel in interpreting analytical results is required.
• Proven work experience leading, supervising and coaching lab technicians.
• Experience with FSMA compliance and LIMS database systems is required.
• Certification or experience as an ISO Internal Auditor is required, with ISO 9001 being preferred.

The Value You Bring:

• Strong health and safety mindset
• Strong relationship builder - collaborative, team-builder
• Focused and results driven, transparent, and articulate
• Drives continuous improvement
• Resilient - can adapt to changing environments/technology
• Proactive - takes initiative, creative, stays ahead of the curve, enthusiastic, inspirational

What you'll love about us!

Competitive Benefits:

We take pride in providing our employees with a competitive compensation package to help promote your wellbeing and that of your family. Here are some of the perks we offer:

• Health and Dental Benefits on Day 1
• Health Care/Wellness Spending Account
• Annual Short Term Incentive Bonus
• Staff Recognition Awards
• Tuition Reimbursement
• Employee and Family Assistance Program
• Paid time off
• 401k match
• Disability Insurance

Developmental Opportunity:

At ERCO we believe in continuous improvement, not just with our processes, but with our employees too! We have an excellent L&D department who create and facilitate training courses for our ERCO University platform on all topics for the development of our people. We also help cover and encourage employees to take courses and attend conferences to further their knowledge and skillsets!

Applicants are kindly requested not to call or visit our facilities regarding employment opportunities. All applications must be submitted online or via email. For further inquiries, please contact our HR team at [redacted] or [redacted].

The above information on this description has been designed to indicate the general nature and level of work performed by employees with this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.