Endava plc

Technical Delivery Lead

Endava plc$120K — $145K *
US-AnywhereRemote in United States
Information Technology
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • 7+ years leading complex technical projects in a global enterprise IT environment.
  • Experience with enterprise monitoring tools like Dynatrace, Splunk, and Cloudwatch.
  • Hands-on skills in CI/CD pipeline automation and AI/ML deployments.
  • Familiarity with Site Reliability Engineering (SRE) practices and cloud automation frameworks.

Responsibilities

  • Orchestrate operational delivery for the 'Ask Oppy' AIOps Orchestrator managing timelines and cross-team dependencies.
  • Oversee critical cross-team infrastructure programs, including password reset automation and self-healing workflows.
  • Manage execution timelines for Infrastructure and Operations AI projects to enhance system resilience.
  • Design and implement observability standards across multi-cloud environments to prevent downtime.
  • Define and execute performance testing and data integrity validation for technical solutions.
  • Lead technical implementation for unified support systems using ITSM and Lean frameworks.
  • Deploy standardized workflows for vulnerability tracking and remediation across the system portfolio.

Benefits

  • Robust healthcare options, including Medical, Dental, and Vision coverage.
  • Flexible Spending Accounts for Medical, Transit, and Dependent Care.
  • Employer-paid Life Insurance and AD&D coverage.
  • Health Savings Account paired with a low-cost High Deductible Medical Plan.
  • 401(k) Safe Harbor Retirement plan with employer match, immediately vested.
Full Job Description
Job Description
  • Orchestrate "Ask Oppy" Delivery: Serve as the primary operational driver for "Ask Oppy"-our Agentic AIOps Orchestrator-managing timelines, cross-team dependencies, integration of developed code blocks, and delivery milestones utilizing Google Cloud Vertex AI and Model Context Protocol frameworks.
  • Drive Core Automation & Self-Healing Solutions: Directly oversee and unblock critical cross-team infrastructure operations programs, including end-to-end password reset automation initiatives and Dynatrace monitoring, alerting, and self-healing automation workflows.
  • Advance I&O AI Initiatives: Manage execution timelines for specific Infrastructure and Operations (I&O) AI projects, aligning engineering output with broader organizational goals to ensure system resilience and reduce user impact.
  • Observability & Pipeline Standardization: Design, implement, and automate CI/CD pipeline guardrails and observability standards across multi-cloud environments using enterprise tools like Dynatrace, Splunk, and Cloudwatch to proactively prevent downtime.
  • System Testing, Validation & ETL Oversight: Define, organize, and execute end-to-end performance testing and data integrity validation, including Snowflake and ETL pathways, ensuring newly configured technical solutions meet strict performance benchmarks prior to production launch.
  • Unified Support & Intake Integration: Lead the technical implementation and workflows for unified support systems, leveraging IT Service Management (ITSM), ITIL, and Lean frameworks to turn operational workflows into repeatable, automated ticketing and platform solutions.
  • Vulnerability Tracking & Security Solutions: Formulate, integrate, and deploy standardized vulnerability tracking workflows and automated remediation frameworks across the portfolio to ensure infrastructure systems meet strict enterprise security compliance.
  • Cross-Functional Orchestration: Harmonize diverse engineering, application support, and data teams; manage resource dependencies; navigate competing technical priorities; and drive strict accountability across separate technical units to meet consolidated timeline goals.
  • Autonomy & Communication: Establish highly efficient, concise reporting cadences for leadership. Anticipate bottlenecks, clear roadblocks independently, and distill complex, multi-team technical statuses into clear, actionable executive updates.


Qualifications
  • 7+ years of experience leading complex technical projects, product delivery, infrastructure rollouts, or software delivery within a global or multi-regional enterprise IT environment.
  • Proven hands-on experience working with enterprise monitoring and observability tools (e.g., Dynatrace, Splunk, Cloudwatch), CI/CD pipeline automation, and AI/ML deployments.
  • Deep familiarity with Site Reliability Engineering (SRE) practices, automated testing, cloud automation framework.


Additional Information

Additional Employee Requirements
  • Participation in both internal meetings and external meetings via video calls, as necessary.
  • Ability to go into corporate or client offices to work onsite, as necessary.
  • Prolonged periods of remaining stationary at a desk and working on a computer, as necessary.
  • Ability to bend, kneel, crouch, and reach overhead, as necessary.
  • Hand-eye coordination necessary to operate computers and various pieces of office equipment, as necessary.
  • Vision abilities including close vision, toleration of fluorescent lighting, and adjusting focus, as necessary.
  • For positions that require business travel and/or event attendance, ability to lift 25 lbs, as necessary.
  • For positions that require business travel and/or event attendance, a valid driver's license and acceptable driving record are required, as driving is an essential job function.

*If requested, reasonable accommodations will be made to enable employees requiring accommodations to perform the essential functions of their jobs, absent undue hardship.

USA Benefits (Full time roles only, does not apply to contractor positions)
  • Robust healthcare and benefits including Medical, Dental, vision, Disability coverage, and various other benefit options
  • Flexible Spending Accounts (Medical, Transit, and Dependent Care)
  • Employer Paid Life Insurance and AD&D Coverages
  • Health Savings account paired with our low-cost High Deductible Medical Plan
  • 401(k) Safe Harbor Retirement plan with employer match with immediately vest

About Endava plc

Endava is a multinational IT services company headquartered in London, United Kingdom. The company provides digital transformation consulting, agile software development, and testing services to clients in various industries including finance, insurance, healthcare, retail, media and technology. Endava has delivery centers in Romania, Moldova, Bulgaria, Serbia, North Macedonia, Argentina, Uruguay, Venezuela, Colombia, Mexico, and Peru. The company was founded in 2000 and went public on the New York Stock Exchange in July 2018.
Learn more about Endava plc
Size
11,001 employees
Market Cap
$4.3 billion
Industry
Net Income
$35.2 million
5 Year Trend
+32.7%
Revenue
$383 million
NASDAQ

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