Brady Corporation

Technical Client Manager

Brady Corporation$88K — $105K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5+ years of experience in technical client management or related field
  • Strong understanding of technical products and solutions
  • Excellent communication and interpersonal skills
  • Proven ability to manage client expectations
  • Experience working with cross-functional teams

Responsibilities

  • Serve as the primary technical liaison for clients to ensure tailored solutions are delivered
  • Collaborate with engineering, sales, and service teams for seamless operations
  • Provide expert technical guidance and support to clients on an ongoing basis
  • Conduct regular client reviews to assess satisfaction and identify enhancement opportunities
  • Manage expectations to ensure high-quality solution delivery

Benefits

  • Health insurance options
  • Paid time off and holidays
  • Professional development opportunities
  • Collaborative work environment
  • Potential for career advancement within the company
Full Job Description
As a Technical Client Manager here at Brady Corp, you will serve as the primary technical liaison between clients and Brady Corp's Product Solutions and Services business, ensuring the delivery of tailored technical solutions that meet client needs and drive business success. You will work out of our Charlotte, North Carolina location on an On-site work schedule. In this role, you will impact client satisfaction and retention by providing expert technical guidance, managing client expectations, and coordinating with internal teams to deliver high-quality solutions that support operational excellence and growth within the Product Solutions and Services business.
  • Act as the technical point of contact for clients, understanding their requirements and translating them into actionable technical solutions.
  • Collaborate with cross-functional teams including engineering, sales, and service to ensure seamless delivery of solutions and address client issues promptly.
  • Manage client relationships by providing ongoing technical support, conducting regular reviews, and identifying opportunities for solution enhancements.

About Brady Corporation

Brady Corporation is a global manufacturer and marketer of identification and safety solutions. The company's products include labels, signs, safety devices, and software used in a variety of industries, including aerospace, electronics, and healthcare. Brady Corporation was founded in 1914 and is headquartered in Milwaukee, Wisconsin. The company has operations in North America, Europe, and Asia.
Learn more about Brady Corporation
Size
5,700 employees
Market Cap
$2.3 billion
Industry
Net Income
$105.6 million
Founded
1914
5 Year Trend
+3.2%
Revenue
$1 billion
NASDAQ

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