RLI Corp

Technical Claim Manager-Design Professionals/Construction

RLI Corp • $115K — $168K *
Alpharetta, GA 30022In-Person
Legal & Accounting
8 - 10 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in business administration, insurance, or related field or Juris Doctorate
  • 8+ years of relevant legal or insurance experience or relevant insurance defense litigation experience
  • Experience handling design professional claims under professional liability policies
  • Strong understanding of case law, statutes, and procedures affecting claims handling
  • Proficient in risk transfer, claims investigation, and attorney management

Responsibilities

  • Handle complex professional liability claims involving design professionals
  • Assess coverage issues and produce necessary documentation
  • Conduct thorough investigations and set appropriate reserves
  • Identify and pursue risk transfer opportunities
  • Ensure claims resolution complies with RLI's Best Practices
  • Manage claim outcomes effectively and efficiently
  • Attend mediations and settlement conferences as necessary

Benefits

  • Employee Stock Ownership Plan (ESOP)
  • Comprehensive medical, dental and vision benefits
  • 401(k) plan with automatic company contributions
  • Paid volunteer time off (VTO) for community support
  • Flexible and hybrid work arrangements
  • Training and certification opportunities with tuition reimbursement
  • Diversity and inclusion initiatives promoting a supportive workplace
Full Job Description
Position Purpose
Join RLI’s Professional Services Group (PSG) as a Technical Claim Manager, where you’ll handle complex, multi-party professional liability matters involving architects, engineers, and surveyors. You’ll be part of a collaborative team of examiners focused on resolving technically challenging claims with nuanced expert analysis, creative problem-solving and intensive contractual risk transfer analysis. This role offers the opportunity to take ownership of claims across a nationwide coverage area, requiring strategic thinking, detailed investigation, and discerning attorney management. We’re looking for someone who can proactively manage a balanced caseload, share knowledge with the team, and uphold RLI’s reputation for technical excellence and responsive claims handling.

Principal Duties & Responsibilities

  • Proactively handle professional liability claims primarily involving design professional litigation and pre-litigation disputes to achieve optimum payout results by resolving claims fairly, expeditiously, and economically.
  • Assess and analyze coverage issues on claims, and issue appropriate coverage letters and documentation.
  • Complete timely investigation of claims and post appropriate reserves.
  • Pursue risk transfer opportunities, including dealing with contractual indemnity and additional insured issues.
  • Handle claims in accordance with RLI's Best Practices.
  • Resolve claims in timely manner to an effective outcome.
  • Travel to and attend mediations and/or settlement conferences as warranted.

Education & Experience

Typically requires a bachelor’s degree in business administration, insurance, or a related field and 8+ years of relevant legal or insurance related experience or Juris Doctorate with relevant insurance defense litigation experience.

Knowledge, Skills, & Competencies
  • Meaningful experience handling design professional claims under professional liability policies. The ideal candidate will have superior working knowledge of case law, statutes, and procedures impacting the handling and value of claims.
  • Proactive investigation, risk transfer, claim handling, attorney management, and claims resolution are essential.
  • Superior writing and communication skills to work effectively with insureds, claimants, underwriters, and upper management.

Compensation Overview
The base salary range for the position is listed below. Please note that the base salary is only one component of our robust total rewards package at RLI. The salary offered will take into account a number of factors including, but not limited to, geographic location, experience, scope & responsibilities of the role, qualifications/credentials, talent availability & specialization, as well as business needs. The below range may be modified in the future.

Base Pay Range
$115,778.00 - $168,746.00

Total Rewards
At RLI, we're all owners. We hire the best and the brightest employees and allow them to share in the company's success through our Total Rewards. With the Employee Stock Ownership plan at its core, the Total Rewards program includes all compensation, benefits and perks that come with being an RLI employee.

Financial Incentives
  • Annual bonus plans
  • Employee stock ownership plan (ESOP)
  • 401(k) — automatic 3% company contribution
  • Annual 401k and ESOP profit-sharing contributions (Up to 15% of eligible earnings)

Work & Life
  • Paid time off (PTO) and holidays
  • Paid volunteer time off (VTO) to support our communities
  • Parental and family care leave
  • Flexible & hybrid work arrangements
  • Fitness center discounts and free virtual fitness platform
  • Employee assistance program

Health & Wellness
  • Comprehensive medical, dental and vision benefits
  • Flexible spending and health savings accounts
  • 2x base salary for group life and AD&D insurance
  • Voluntary life, critical illness, & accident insurance for purchase
  • Short-term and long-term disability benefits

Personal & Professional Growth
RLI encourages its employees to pursue professional development work in insurance and job-related areas. We make a commitment to employees to provide educational opportunities that help them enhance their skills and further their career advancement. RLI fosters a true learning culture and encourages professional growth through insurance courses, in-house training and other educational programs. RLI covers the cost for most programs and employees typically earn a bonus upon successful completion of approved courses and certifications. Our personal and professional growth benefits include:
  • Training & certification opportunities
  • Tuition reimbursement
  • Education bonuses

Diversity & Inclusion
Our goal is to attract, develop, and retain the best employee talent from diverse backgrounds while promoting an environment where all viewpoints are valued and individuals feel respected, are treated fairly, and have an opportunity to excel in their chosen careers. Cultivating an exceptional and diverse workforce to deliver excellent customer service reinforces our culture and is a key to achieving superior business results.

About RLI Corp

RLI Corp is an American property and casualty insurance company headquartered in Peoria, Illinois. The company, through its subsidiaries, provides various insurance products, including casualty insurance, property insurance, and surety bonds. RLI Corp operates in all 50 states and internationally. The company was founded in 1965 and has since grown to become a Fortune 1000 company. RLI Corp is known for its strong financial performance and has consistently been rated A+ by A.M. Best.
Learn more about RLI Corp
Size
890 employees
Market Cap
$5.9 billion
Industry
Finance & Insurance
Net Income
$157 million
Founded
1965
5 Year Trend
+7.6%
Revenue
$983.6 million
NASDAQ
RLI
* Ladders Estimates

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