Philip Morris International

Tech Ops Senior Analyst

Philip Morris International • $85K — $110K *
Aurora, CO 80013In-Person
Manufacturing & Automotive
5 - 7 years of experience
Reposted 1 week ago
Job Overview by Ladders

Qualifications

  • Legally authorized to work in the U.S.
  • Commutable distance to Aurora, CO.
  • 6+ years of experience deploying global IT systems, ideally in Manufacturing or Quality Assurance.
  • Analytical with a degree or equivalent experience in Information Systems, Computer Science, or related fields.
  • Service management experience; ITIL certification is a plus.
  • Familiarity with both Agile and Waterfall methodologies; PMP certification is a plus.
  • Experience in IT Operations with knowledge of MES, LES, SCADA integration, Industry 4.0, IIoT, and AWS cloud.

Responsibilities

  • Support deployment and integration of business systems solutions.
  • Translate business needs into IT solutions using the Global PMI Tech portfolio.
  • Identify unaddressed business needs and propose IT solutions.
  • Build relationships with business units and collaborate for efficient solution delivery.
  • Maintain and provide support for local and global IT systems; troubleshoot issues as they arise.
  • Ensure compliance with policies, procedures, and GxP requirements.

Benefits

  • Competitive base salary with potential for discretionary annual bonus.
  • Medical, dental, and vision plans available for employees and their families.
  • Flexible spending accounts for health care and dependent care.
  • 401(k) plan with employer matching and contributions.
  • Generous paid time off including vacation, sick time, and holidays.
  • Paid parental, family, and medical leave, along with other specific leaves.
  • Basic life and disability insurance provided at no cost.
Full Job Description
Tech Ops Senior Analyst - Aurora, CO

Your 'day to day':
  • Support the deployment, localization and support of global/core business system solutions including integration with other systems and data alignment to satisfy business requirements.
  • Translate business needs into IT solutions by leveraging the Global PMI Tech portfolio, offering to deliver services required by the function and promote the worldwide suite of applications.
  • Understand and support the Global Application Portfolio. Proactively recognize business needs not covered by it. Communicate and align on solutions with the Global function.
  • Build and maintain strong relationships with business units (e.g. Manufacturing, Quality), central functions, and regional partners. Actively collaborate with all entities to guarantee that business requirements are met in an efficient way and act as IT service and solution facilitator for IT factory-based systems (Manufacturing, Quality, Warehouse Management, Operational Excellence, Logistic supply chain).
  • Provide maintenance and support for local and global IT system solutions. Perform troubleshooting and solve issues as they occur in day-to-day business.
  • Adhere to relevant policies, procedures, and standards to achieve quality and compliance of solutions and services and ensure compliance with GxP (Good [x] Practice) requirements.


Who we're looking for:
  • Legally authorized to work in the U.S.
  • Commutable distance to Aurora, CO.
  • 6+ years proven track of experience in deploying global IT systems (Manufacturing or Quality Assurance areas experience is an asset).
  • An analytical mind with a university degree or equivalent experience in Information Systems, Computer Science, Automation & Robotics, Engineering or related fields.
  • Service management experience (ITIL certification is a plus)
  • Experience in both Waterfall and Agile methodologies (certification in project management e.g., PMP is a plus).
  • Experience working in/with IT Operations or Service teams with an understanding of MES, LES, SCADA integration, Industry 4.0, IIoT , AWS cloud).


Relevant Open Sourcing Considerations:
  • Be legally authorized to work in the US
  • International relocation support is not available for this job
  • If you have been in your current job for less than 12 months or if you are on a Performance Improvement Program, you must get the approval of your current manager before applying for the job.
  • If you are not a PMI employee and employed by a third an agency, please make a formal application via the external career site at https://join.pmicareers.com/
  • To find out more about eligibility to apply for internal jobs, please refer to the Open Sourcing Employee Guidebook on the Internal Careers Portal.


What we offer:
  • We offer a competitive base salary, annual bonus (applicable based on level of position), great medical, dental and vision coverage, 401k with a generous company match, incredible wellness benefits, commuter benefits, pet insurance, generous PTO, and much more!
  • We have implemented Smart Work, a hybrid model of working that promotes flexibility in the workplace.
  • Seize the freedom to define your future and ours. We'll empower you to take risks, experiment and explore.
  • Be part of an inclusive, diverse culture where everyone's contribution is respected; Collaborate with some of the world's best people and feel like you belong.
  • Pursue your ambitions and develop your skills with a global business - our staggering size and scale provides endless opportunities to progress.
  • Take pride in delivering our promise to society: To improve the lives of millions of smokers.

PMI is headquartered in Stamford, Conn., and its U.S. affiliates have more than 3,000 employees.

PMI has been an entirely separate company from Altria and Philip Morris USA since 2008. PMI's affiliates first entered the U.S. market following the company's acquisition of Swedish Match in late 2022. Philip Morris International and its U.S. affiliates are working to deliver a smoke-free future. Since 2008, PMI has invested $12.5 billion globally to develop, scientifically substantiate and commercialize innovative smoke-free products for adults who would otherwise continue to smoke with the goal of transitioning legal-age consumers who smoke to better alternatives. In 2022, PMI acquired Swedish Match - a leader in oral nicotine delivery - creating a global smoke-free champion led by the IQOS and ZYN brands. The U.S. Food and Drug Administration has authorized versions of PMI's IQOS electronically heated tobacco devices and Swedish Match's General snus as Modified Risk Tobacco Products and renewal applications for these products are presently pending before the FDA. For more information, please visit www.pmi.com/us and www.pmiscience.com.

About Philip Morris International

Philip Morris International Careers

Join the global team at Philip Morris International (PMI), a leading international tobacco company dedicated to innovation and transformation in the industry. At PMI, we offer more than just job opportunities; we provide a platform for professional growth and leadership development in an environment that values diversity and inclusion.

Work You’ll Do

At Philip Morris International, you will be part of a dynamic team that is focused on leading the transformation of the tobacco industry towards a smoke-free future. Engage in innovative work that pushes the boundaries of what is possible in consumer goods. With PMI, you can contribute to industry-leading projects and utilize cutting-edge technology to make a meaningful impact.

Explore Our Diverse Opportunities

Whether you're looking for an internship, ready to start your career, or an experienced professional seeking a leadership role, PMI offers a range of positions to match your skills and ambitions. Explore job opportunities in various fields including research and development, marketing, sales, finance, and more. Each position at PMI is a step towards a future-proof career in a company that prioritizes innovation and leadership.

Grow and Develop with Us

PMI is committed to the growth of its employees. We offer comprehensive benefits and diversity training programs designed to enhance your professional skills and personal development. Our leadership programs foster an inclusive culture that encourages networking and innovation, ensuring that every team member can achieve their career goals.

Be Part of Our Culture

At Philip Morris International, we believe that our strength lies in our diversity. Our inclusive culture welcomes professionals from all backgrounds, empowering them to bring their unique perspectives to our team. Collaboration and respect drive our collective success, making PMI a rewarding place to work.

Join Our Team

Ready to advance your career at Philip Morris International? Search open positions that match your skills and interests. We are always hiring creative, curious, and motivated individuals who are ready to drive innovation in our industry. Prepare your resume, sharpen your interview skills, and become part of a company that’s leading change.

Stay Connected

Keep up to date with the latest career tips, company news, and industry insights by joining our network. Subscribe to receive personalized job alerts and updates that can help you stay ahead in your career journey.

Philip Morris International Careers

Discover the opportunities waiting for you at PMI. Join us in making history in a company where your career is as important to us as it is to you. Explore, innovate, and grow with Philip Morris International.
Learn more about Philip Morris International
Size
69,600 employees
Market Cap
$157.8 billion
Industry
Food & Beverages
Net Income
$8 billion
Founded
1900
5 Year Trend
+3.3%
Revenue
$28.6 billion
NASDAQ
PM
* Ladders Estimates

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