Tech Lead

Keylent, Inc.

$120K — $150K *
Information Technology
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience in project management within IT or software development environments
  • Proven ability to manage multiple projects simultaneously
  • Strong understanding of Software Quality Processes
  • Excellent communication and team leadership skills
  • Experience with creating functional and technical specification documents
  • Ability to adhere to SLAs and manage ticket queues effectively

Responsibilities

  • Initiate, plan, and execute project phases while ensuring quality standards are met
  • Lead project development, production support, and maintenance activities
  • Oversee timesheet and invoicing processes to ensure timely completion
  • Act as the main point of contact for customers, addressing issues proactively
  • Create and maintain functional and technical documentation
  • Allocate and manage ticket assignments to team resources
  • Promote continuous improvement and compliance with quality processes

Benefits

  • Collaborative work environment that encourages team motivation and development
  • Exposure to various technical aspects and potential for career growth
  • Opportunity to lead projects and interact with stakeholders
  • Focus on efficiency and innovative approaches in project delivery
  • Flexibility in work arrangements, including options for 1099 and Corp-Corp
Full Job Description
Visa status: U.S. Citizens and those authorized to work in the U.S. are encouraged to apply.
Tax Terms: W2, 1099
Corp-Corp or 3rd Parties: Yes

Description
To ensure successful initiation, planning, execution, control and completion of the project by guiding team members on technical aspects, conducting reviews of technical documents and artefacts. Lead project development, production support and maintenance activities. Fill and ensure timesheets are completed, as is the invoicing process, on or before the deadline.

Lead the customer interface for the project on an everyday basis, proactively addressing any issues before they are escalated.

Create functional and technical specification documents. Track open tickets/ incidents in queue and allocate tickets to resources and ensure that the tickets are closed within the deadlines. Ensure analysts adhere to SLA's/KPI's/OLA's.

Ensure that all in the delivery team, including self, are constantly thinking of ways to do things faster, better or in a more economic manner.

Lead and ensure project is in compliance with Software Quality Processes and within timelines.

Review functional and technical specification documents.

Serve as the single point of contact for the team to the project stakeholders. Promote team work, motivate, mentor and develop subordinates.

Provide application production support as per process/RACI (Responsible, Accountable, Consulted and Informed) Matrix.

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