Labcorp is seeking a remote Team Manager, Global Client Delivery, to join our Central Labs Services team.
Job Responsibilities- Manage and supervise the day-to-day operations of assigned client team members including managing performance metrics, accountability for outcomes and work distribution, performance evaluations, and ensuring the seamless integration of the Project Management team services.
- Grow and develop the Project Management team including development of succession plans and individual development plans.
- Ensure management of study milestones and proactive communication with clients, application of best practices regarding budget and risk management, and accuracy in documentation within systems.
- Coordinate and monitor progress to ensure achievement of Project Management goals.
- Proactively consult with clients regarding the impact of their decisions. Seek to understand their true needs and how to best deliver with the understanding of how the client defines success.
- Instill and manage a culture of continuous improvement and quality and productivity ensuring the consistent implementation, use, and review of SOPs.
- Monitor and track resolution of all client escalations, issues, and concerns.
- Ensure all services failures are identified, tracked and resolved in a timely manner while taking preventative action to ensure that the same service failure does not occur again.
- Effectively collaborate with others and work across boundaries as necessary assisting in day-to-day operations of the global team, working with appropriate BD Directors, and working across functions to remove barriers and optimize client delivery consistently.
Minimum QualificationsHigh school diploma or equivalent
3 or more years of people leadership experience with direct reports
2 or more years of experience overseeing pharmaceutical or biotechnology projects
Preferred QualificationsBachelor's degree in life science, medical, scientific, technical, or laboratory related discipline
1 or more years of experience in Central Laboratory Services
Additional Job StandardsExceptional written, verbal, and interpersonal communication abilities
Strong customer service orientation and demonstrated commitment to collaborative teamwork
High level of initiative with the ability to work effectively across cross functional teams
Proven strengths in planning, problem solving, and organizational execution
Demonstrated success driving continuous improvement and managing change
Experience in team building, influencing stakeholders, and resolving conflict
Track record of successfully delivering complex projects on time and to quality standards
Central Laboratory Services is part of a global contract research organization within Labcorp. We offer the world's largest network of central laboratories and support global clinical trials testing. A common set of processes, procedures, and instrumentation is offered throughout our sites in Europe, Asia/Pacific, and the United States, allowing us to receive samples globally and provide more than 700 assays across all laboratory science disciplines.
The Senior Team Manager will be responsible for the coordination and management of a regional team and global client(s) to ensure the successful implementation of the strategy, structures, processes and metrics of the team to deliver outstanding client satisfaction.
Application Window: Closes at the end of the day 9/18/2026.
Pay Range: 105-130K
All job offers will be based on a candidate's skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data.
The position is also eligible for an annual bonus under the Labcorp Bonus Plan. Bonuses are payable based on corporate and/or business segment performance and are subject to individual performance modifiers.
Benefits: Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan. Employees regularly scheduled to work less than 20 hours, Casual, Intern, and Temporary employees are only eligible to participate in the 401(k) Plan. For more detailed information, please click here.
